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Avis sur Courtyard by Marriott Erie Bayfront

3 out of 5
Courtyard by Marriott Erie Bayfront
2 Sassafras Pier, Erie, PA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 659 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 185 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 69 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 43 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 46 avis sur 1002." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Laura

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful view of Presque Isle bay from the infinity pool. Amazing. Clean, newer , cozy beds. Staff awesome. Love the Courtyard by Marriott!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Tearra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice amenities. Pricey for the area
Séjour de 1 nuit en mai 2024

10/10 Excellent

Mikhail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great spot
Séjour de 1 nuit en mai 2024

10/10 Excellent

Paul, Ballston Lake

Voyage en couple
Wonderful location behind Presque Isle, view of the bay, great sunset, outdoor dining.
Séjour de 1 nuit en mai 2024

8/10 Bien

Robyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location for graduation ceremony and restaurant for celebration
Séjour de 1 nuit en mai 2024

8/10 Bien

Kandi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We didnt like the amount of walking to our room and then the parking sometimes we was close but mostly not.
Séjour de 2 nuits en avril 2024
Réponse de Guest Experience Manager le 7 mai 2024
Dear Kandi,Thank you for taking the time to leave us feedback. Your dissatisfaction with a far walk is below our standards.I have shared your feedback with the Hotel Leadership to help stop dissatisfaction in the future. I hope we can exceed your expectations should you choose to stay with us again.

10/10 Excellent

Christine, Imperial

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Having the Bayview room completed my trip. Seeing the sun set and the moon reflecting off the water was well worth it, relaxing.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Jose

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
They charged my card and never asked how i was paying, then charged it again for other hings, when asked about it it wasnt even on the computer, noone knew what happened.. Also they have a green choice i dont think is safe for anyone.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Jose, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The refrigerator would not stay cold. Made it difficult to keep medication cold. I had to buy a cooler to do so. There were no garbage bags in the waste baskets. Luckily,I had Walmart bags, since I had to purchase a cooler, to place in baskets. Some icky stuff corroded on the front side of the desk. We cleaned it off. Kinda gross to be honest, whatever it was. Didnt receive our $10 off coupons at check in for bypassing housekeeping. The coupon could be used off dining at the hotel. That was corrected by our waitress at The Shoreline and when we returned to the hotel, there was another coupon on our door that evening. So, to sum it up this was my 2nd stay at this hotel, and I would absolutely stay again. The above comments arent make or break for me. Stuff happens, just making you aware.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Christina, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

10/10 Excellent

Jenny

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Jenny, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 Bien

Jodi

Les points faibles : Équipements
Hidden charges I didn’t know about way too expensive will never come back. Hotel don’t even have a complimentary breakfast and we paid over $300 for the room. I know it’s bayfront but where’s my BREAKFAST!!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Jodi, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 Excellent

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful lake front, excellent staff, good food, conveniently located.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Brenda, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

10/10 Excellent

Kimberly

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stay here each time I travel to Erie for work. Convenient location, friendly staff, and great amenities.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Kimberly, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Karen, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

2/10 Horrible

Melinda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only one staff member was unhelpful. We waited for 3 hours for our room to be ready after requesting early check-in a couple days before. I asked what we could do while waiting - she gave us a brochure for downtown events. With eclipse traffic & no parking left downtown - it was not a feasible suggestion. She said they’d call me when the room was ready. She DID NOT CALL. After she stepped away from the front desk, I asked about our room & surprise it was ready! Amazing how that worked. Every other staff member was lovely. The plugs don’t hold phone chargers, so that was a pain. No napkins or tissue in the main room. Beautiful view.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Melinda, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
m
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
m, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 Bien

traci

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the view of the lake right outside the balcony. Beautiful
Séjour de 4 nuits en mars 2024
Réponse de Hotel Manager le 30 avr. 2024
traci, thank you for your recent visit and for taking the time to provide a review, if there's anything we can do to earn a perfect 5, please let us know!

10/10 Excellent

Kimberly

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, comfortable, friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Kimberly, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 Bien

Lovette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient location when visiting colleges. Clean and comfortable. Food is excellent. View is amazing.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Meg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful hotel we got to watch the sunset
Séjour de 1 nuit en mars 2024

8/10 Bien

Kayla

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The views
Séjour de 1 nuit en mars 2024

10/10 Excellent

carie, Beaver falls

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel!!
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Tejvir

Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 30 avr. 2024
Tejvir, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 Excellent

Marissa

Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 30 avr. 2024
Marissa, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

10/10 Excellent

Leslie

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable
Séjour de 1 nuit en mars 2024

10/10 Excellent

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice water views, great staff, clean and comfortable.
Séjour de 1 nuit en février 2024

10/10 Excellent

Lindsay

Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 29 févr. 2024
Lindsay, thank you so much for taking the time to provide a perfect review! We're so glad you enjoyed your visit and look forward to hosting you again future.

10/10 Excellent

matt

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome Hotek
Awesome hotel. staff was very friendly and helpful , the hotel was very clean throughout Nice rooms and love the Bay View !!! Definitely will stay here again !!!!
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 29 févr. 2024
Matt, thank you so much for taking the time to provide a perfect review! We're so glad you enjoyed your visit and look forward to hosting you again future.

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 29 févr. 2024
Kelly, thank you so much for taking the time to provide a perfect review! We're so glad you enjoyed your visit and look forward to hosting you again future.

10/10 Excellent

Madisyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 25 févr. 2024
Madisyn, thank you for your visit and for taking the time to provide a perfect 5! We hope to see you again soon!

10/10 Excellent

Albert

Séjour de 1 nuit en février 2024

10/10 Excellent

Brittney

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk lady in the day was the sweetest and made our stay so wonderful! And the young man in the evening was very helpful also.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 25 févr. 2024
Brittney, thank you for your visit and for taking the time to provide a perfect 5! We hope to see you again soon!

10/10 Excellent

Suzanne

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Very nice hotel. Extremely accommodating and friendly staff! We were only here for 1 night for a funeral but they made everything as comfortable as they could for us.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 25 févr. 2024
Suzanne, thank you for your visit and for taking the time to provide a perfect 10! We hope to see you again soon!

8/10 Bien

Scott

Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 25 févr. 2024
Scott, thank you for your visit and for taking the time to provide a review. We're sorry you didn't enjoy all of the elements of your stay and hope you will give us another chance to delight you in the future.

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean. Friendly staff. Weather sucked while I was there but the view from the dining room should be amazing in sunny weather
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 25 févr. 2024
Edward, thank you for your visit and for taking the time to provide a perfect 5! We hope to see you again soon!

8/10 Bien

Desirae

Voyage en famille
Smell
Overall, I really enjoyed the stay. My only complaint is the rooms smelled musty.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Chris

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly checkin
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Matt

Séjour de 1 nuit en janvier 2024

10/10 Excellent

CHANNY

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Rylee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Jeremy

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Keith

Voyage en famille
Les points forts : Propreté
Marriott gone down hill
Expectations of marriot, not delivered. Yes, nice views as on Lake Erie. 70% of staff friendly. Food highly over rated and excessively over priced!! Room- uncomfortable beds, no microwave (needed for strict food requirements/allergy and celiac), worst refrigerator ever seen. On positive note- accepts dogs. Ours only barked when kids on upper room jumping and screaming and or running in the halways to the pool by our room- which was our entire stay. When checking out-they emailed our bill - correct name-wrong street-city-state associated with my name?!?
Séjour de 2 nuits en décembre 2023
Réponse de Courtyard Erie Bayfront le 3 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. Your feedback has been shared with the Front Office leadership as a way of developing experiences we deliver. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Yolanda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff...
Séjour de 1 nuit en décembre 2023
Réponse de Courtyard Erie Bayfront Hotel le 26 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Adam

Séjour de 1 nuit en décembre 2023
Réponse de Courtyard Erie Bayfront Hotel le 26 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Victoria

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Équipements
Quiet, clean, good dinner, great staff!
Séjour de 1 nuit en décembre 2023
Réponse de Courtyard Erie Bayfront le 26 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 Médiocre

Robert

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very disappointed
Very disappointed with an issue with nats flying around the room. Very annoying and should not been seen in any hotel let alone one of this hype and price. I was offered a free breakfast and then a minimal discount on the room rate. Token efforts I thought with no sincere apologies.
Séjour de 1 nuit en décembre 2023
Réponse de Courtyard Erie Bayfront Hotel le 18 déc. 2023
Robert, thank you so much for visiting with us and for taking the time to provide a review. We're sorry that some aspects of the facility did not meet your expectations. We hope you will have the occasion to stay with us again in the near future.

10/10 Excellent

Sandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
courtyard marriott erie bayfront
courtyard marriott erie was an absolutely amazing stay! check in was fast and easy. the room was extremely clean and had a great view of the lake! would definitely stay here again!
Séjour de 1 nuit en décembre 2023
Réponse de Courtyard Erie Bayfront Hotel le 18 déc. 2023
Sandy, thank you so much for your recent visit and for taking the time to provide a review! We hope you will have the occasion to visit Erie and to stay with us again soon!

10/10 Excellent

William

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Courtyard Erie Bayfront Hotel le 18 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

kevin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Courtyard Erie Bayfront le 13 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Sherra, Guelph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location - excellent service.
Séjour de 3 nuits en novembre 2023
Réponse de Courtyard Erie Bayfront le 13 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.