Hôtel Lacs Émeraude, Long Pond

« We ended up not staying the night. There was no on site staff. The room was cold, you couldn’t adjust the temperature. The bathroom door didn’t close. The water was ice cold, even after running for 10 or so minutes, as the contact person told us to do. We booked the room with the hot tub, which wasn’t usable, so they put us in a room with a jacuzzi tub, not the same thing. Lastly there was a fitted sheet on the bed, but no top sheet under the comforter, which didn’t feel like luxury bedding as...

« Amazing trip and can't wait to go back! »

« nice place to stay just to sleep »

« The best »

« personnel accueillant. porte de salle de bain sale et robinet de lavabo très sale. endroit tranquille »

« El rio »

« C »

« Fantastic hotel. Everything was clean , and well maintained. The staff were friendly and welcoming. The hotel shows it age, but they do a great job keeping everything up to date. Breakfast was your traditional continental breakfast, but tasted great and fresh. The pool was warm and I enjoyed that they keep it open until 10pm. I was able to take a quick dip after dinner. The pool is a heated as well. »

« All fine Thank you »

« Hotel was conveniently located by the Sherman Theater where we had tickets to a show. We were able to walk to & from & felt safe walking at night. Staff was very personable & accommodating. Breakfast had a variety of choices & coffee was always available. Room was clean & beds/pillows comfortable. Only negative was odor in room & hall that was heavily scented with air freshener. We would stay here again when in town for a show. »

« Fantastic bed! Quaint motel with a view of the lake. The bathroom as a little dated but served it's purpose. Very easy to get to dining options. »

« Perfect spot Classic and classy »

« Excellent location, nice heated indoor outdoor pool. Easy parking, friendly staff , beautiful room. Oliver restaurant on site is top shelf service and food. »

« Nous avons passé deux nuits à l’hôtel et dans l’ensemble, nous étions satisfaits ! Néanmoins, nous avons trouvé quelques poils dans les literies, et, la propreté des toilettes n’était pas parfaite ! Le personnel d’accueil à l’écoute, et , souriant ! Il n’y avait pas de bruit pendant les nuits ! Le grand parking est un plus ! Le petit déjeuner est suffisant ! »

« outdoor pool was not filled and unable to be used which that’s what we planned to do during the day. had to switch rooms on first night due to no ac. then got double charged somehow for my stay. the woman while checking in was friendly & helpful but not so much the male- when we switched rooms gave us cards that didn’t even work to new room. »

« We really enjoyed our stay at the Pocono Inn Resort, our room was spacious and clean. It also provided plenty of towels and toiletries (soap, shampoo, conditioner, and body lotion). The beds were also pretty comfortable and the bedding was very nice. Eugene at the front desk was awesome, he was super friendly and we spent quite a bit of time talking with him about the Inn and the local area. He was such a pleasure all weekend. There is a really nice gym onsite and plenty of sitting rooms in...

« Off-street parking lot 👍, the staff was super friendly. Complimentary breakfast with lots of options. A lounge and restaurant is being added on—can’t wait for these new amenities. »