Thank you for staying at CrestHill Suites in Syracuse and taking time out of your busy schedule to share your experience. We always aim to deliver a great experience and all of us are delighted that we could ensure a comfortable stay during your visit. We look forward to welcoming you back to CrestHill Suites on your next visit to Syracuse.

First and foremost, Thank you for taking the time to share your feedback with us. We would like to express our apologies that you had a negative experience in our hotel. We at CrestHill Suites in Syracuse always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Thank you for staying at CrestHill Suites in Syracuse and taking time out of your busy schedule to share you experience. We always aim to deliver a great experience and all of us are delighted that we could ensure a comfortable stay during your visit. We look forward to welcoming you back to CrestHill Suites on your next visit to Syracuse.

Hello Christelle,Thanks For staying with us. We appreciate your feedback.

Thank you!

Thank you for taking the time to review our property, we are happy to see you enjoyed your stay!

Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests. We are so glad to hear that you enjoyed your stay with us and the property was up to standard! Fantastic to hear! I will be sure to let the staff know to keep up the good work!

Thank you for taking the time to complete our survey, we appreciate your feedback! We would like to start off by apologizing for the way you entered one of our rooms. We take cleanliness very seriously here on the property and this has been brought to the attention of management. Second, we would like you to know that we are working diligently on bringing a great housekeeping team to fruition! We are looking forward to providing our guests with great service from here on out! Please feel free to contact the hotel with any other questions, comments or concerns. We would be more than glad to assist you! Until then, we wish you safe travels and well wishes!

Thank you for taking the time to complete our survey, we appreciate your feedback! I am glad to hear you enjoyed your stay with us and the staff was great! I will be sure to let them know to keep up the good work! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

Thank you for taking the time to complete our survey, we appreciate your feedback and will use this feedback to further support the enjoyment of our guests. I am glad to hear that you enjoyed the property. We will absolutely be sending the maintenance team to fix the issues with the door. We take safety and security very seriously on the property and want all guests to feel safe and happy! The upgrades to the property are happening, I assure you. :) We hope that we can make this stay up to you in a future one. Until then, we wish you safe travels and we hope you have a great week.

Thank you for taking the time to complete our survey, we appreciate your feedback. We will use this feedback to further support the enjoyment of our guests. I am sorry to hear that you did not enjoy the property. I would like to apologize for any inconveniences you may have faced while with us. We hope that we can make this stay up to you in the future! Until then, we wish you safe travels and we hope you have a great week!

Thank you for taking the time to complete our survey, we appreciate your feedback. We will use this feedback to further support the enjoyment of our guests. I would first like to apologize for the way you entered our room. We take cleanliness very seriously on property and these issues have been alerted to management. I would like you to know that we are working diligently on putting together a fantastic housekeeping team. :) Second, we would like all guests to know that we do have updates and improvements planned for the property to modernize for our guest's satisfaction. We hope we can make this stay up to you in the future! Until then, we wish you safe travels and we hope you have a great week!

Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support our guests' satisfaction. I am sorry to hear that you did not enjoy the property. We apologize for any inconvenience that you may have faced while on property. I would like you to know that we are making improvements and updates to staff and the property always. We like all our guests to feel safe and welcome! We hope that we can make this stay up to you in the future. Until then, we wish you safe travels and we hope you have a great week!

Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests. I am so sorry to hear that you did not enjoy your stay with us. I would first, like to apologize for any inconveniences you may have faced while on property. We are working diligently to provide a fantastic housekeeping team along with many planned improvements to the property itself. Slowly but surely we are getting in there and changing it up. We hope that we could make this stay up to you in the future. Until then, we wish you safe travels and we hope you have a great week!

Thank you for taking the tine to complete our survey, we appreciate your feedback. I am so sorry for the way you entered our property and room. Allow me to apologize for the actions of the cleaning staff. I hope the desk agents were courteous and helpful in getting you into a better room. As for the issues cosmetically, we are working on that diligently. We are working to bring new updates and renovations to keep modernized! We are absolutely working on it and we hope that you may try us again in the future for a better stay. Again, we are sorry for these issues during your stay. We wish you safe travels and have a great weekend!

Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests. I am so sorry to hear that you did not enjoy your stay with us and allow me to apologize on behalf of all the staff. Every guest deserves to be treated fairly and kind by ALL staff members. We hope that you may forgive this past grievance and try us out again at a different time. We are constantly working on making updates and renovations to the property. We are modernizing every chance we get for our guests. :) We'd like to make this up to you in the future with a better stay. We hope to see you! Until then, we wish you safe travels and we hope you have a great weekend!

Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests. I am sorry to see that you did not enjoy your stay with us. Allow me to apologize for any inconveniences you may have faced while staying! I would like to tell you that we are planning many updates to the property to stay modernized. I hope the staff was courteous and helpful. The issues have been brought to management's attention and will be addressed appropriately. We hope that we can make this up to you with a better stay in the future. Until then, we wish you safe travels and we hope you have a good weekend!

Thank you for taking the time to complete our survey, we appreciate your feedback! I am so sorry to hear this about the property. That is unacceptable behavior from any staff member, let alone the desk agents. The issue has been brought to the attention of management and the employees have been dealt with accordingly. Allow me to apologize on behalf of the entire staff, including housekeeping. We are working diligently to bring a fantastic cleaning team to the property in order to service our guests much better. We would like to make this up to you with a better future stay. We hope to see you again in the future! Until then, we wish you safe travels and we hope that you have a great weekend!

Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that you enjoyed your stay with us and the staff was great! I will be sure to let them know to keep up the good work. We hope to see you again in the future! Until then, we wish you safe travels and hope you have a great week!

Thank you for taking the time to complete our survey, we appreciate your feedback! I am glad to hear that you enjoyed your stay with us! I will be sure to let the staff know to keep up the good work! Correct, we do NOT allow smoking in the building as it is a very big health hazard and we do not have proper ventilation to offer smoking rooms. We hope to see you again in the future for another great stay! Until then, we wish you safe travels and we hope you have a great weekend!

Thank you for taking the time to complete our survey, we appreciate your feedback. I am glad to hear that you enjoyed your stay with us and were able to enjoy yourself. I hope that the staff was courteous and accommodating. We hope to see you again in the future to provide you with an even better stay. Until then, we wish you safe travels and we hope you have a great weekend!

Thank you for taking the time to complete our survey, we appreciate your feedback. We will use this feedback to further support the enjoyment of our guests. I am sorry to hear that you did not enjoy your stay with us and for that we would like to apologize. We are working diligently to bring a fantastic housekeeping team to the property along with updates and renovations planned. Slowly but surely we are getting in there and making the necessary improvements to keep our guests happy! We hope that we can make this stay up to you in the future! Until then, we wish you safe travels and we hope you have a great week!

Thank you for taking the time to complete our survey, we appreciate your feedback. I am so sorry to hear about this! Did you order from Grub Hub or Uber Eats? Normally they will refund you I believe! That's terrible and I would also be upset. We do not have room service on site with no restaurant unfortunately. We hope that we can provide you with another good stay in the future! Until then, we wish you safe travels and hope you have a great weekend!

Thank you for taking the time to complete our survey, we appreciate your feedback. I am glad that your room was clean! I am sorry about it needing renovations and I can promise that we are working on them diligently. We are getting together a great housekeeping and maintenance team to better service the property. We are working on updating and renovating though in order to stay modernized! It is coming along slowly but surely. The issues have been brought to management's attention however. We hope that we may be able to provide you with an excellent stay in the future! Until then, we wish you safe travels and we hope you have a great weekend!

Thank you for staying with us. Glad you enjoyed your stay.

Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad to hear your stay with us was a good one. We do apologze for any inconveniences faced while on property. We hope that we may see you again in the future. Until then, we wish you safe travels and we hope you have a great weekend!

Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us and the staff was great! We love to hear it, I will be sure to let them know to keep up the good work! We hope to see you again in the future. Until then, we wish you safe travels and we hope you have a great weekend!