Hôtel près de Dutch Cemetery (Surat)

« Wonderful property »

« Clean »

« Great hotel, brilliant room and perfect location. This will be my hotel of choice for all future stays in Surat. Would highly recommend »

« Service was very good. People were soft spoken. Rooms were very clean and exactly as in pictures. »

« Even the room space is not big, but it is really cozy and clean. I have a wonderful stay here. »

« NA »

« Yes »

« Everything was good. Liked their laundry service and Restaurant was good. »

« dans l'ensemble c'est parfait »

« Breakfast was extra cost, not included in Expedia price, just fyi »

« Abbasbhai was very nice ,friendly and cordial. Most of the staff were very nice and helpful. The receptionist needs more training and more customer service with a smile. India is a great country to visit, unfortunately the work ethics hasn't changed since my last visit 20 years ago. Everyone likes to tell others how to do their jobs and the job never gets done, but only passed on to the next person in line. »

« Merveilleux séjour de quelques jours à Surat. Lorsque nous avons réservé via hôtels.com nous avons accidentellement indiqué 1 adulte. Lors de notre check out l’hôtel nous a facturé 1500 rupess +Tx de plus par nuit car nous étions 2. Arnaque totale! Un point très négatif qui gâche l’ensemble de l’expérience. C’est malheureux »

« Nice big room. Really nice powerful shower »

« It was in a convenient location but it was noise due to a function in the same building. I am not sure if the bedsheets were washed. Their contact number from google was absolutely no help as all they are interested is making new booking and not for the current booking. I made multiple calls as I was running late for checking in but not a single operator assisted (either hung my call or left it on hold with no further response) Reception staff was good but their google contact number staff is...