Voorkant accommodatie - avond/nacht

Beoordelingen van Atlantis, The Palm

5 out of 5
Atlantis, The Palm
Crescent Road, The Palm, Dubai

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 839 van 1039 beoordelingen" "
Gastenscore: 8 - Goed. 99 van 1039 beoordelingen" "
Gastenscore: 6 - Redelijk. 41 van 1039 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 1039 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 1039 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2024
Reactie van Guest Relations Team op 28 feb 2024
Dear Guest, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

stefan georg maria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
een woord top
7 nachten verbleven in april 2022
Reactie van Abdul Rahman op 9 mei 2022
Thank you Stefan for your feedback

8/10 – Goed

martijn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is al Good
6 nachten verbleven in maart 2022

10/10 – Uitstekend

J.A.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2022
Reactie van Guest Relations Team op 6 mrt 2022
Dear Guest, Thank you for your perfect rating, we hope to have you back soon. Best regards, Guest Relations Team, Atlantis, The Palm

10/10 – Uitstekend

Ismail

7 nachten verbleven in februari 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Atlantis lost their greatness
Atlantis is great but rooms are not sound proof, got waked up every day by the neighbors at 08:00!!! Great pools, waterpark, aquarium, lobby. Food quality and taste is average, not worth the money. Better eat outside the hotel, nobu and hakkasan are still very good. Overall i find it you don't get value for the money you pay. The room isn't special or different than many other cheaper hotels. The sunbeds in the waterpark don't have matrasses, ridiculous for the entrance price their charging. In the pool they do have sunbeds, pool temprature too cold. Next time i will go to another hotel, this stay doesn't give me the feeling i want to come back again as soon as possible or stay longer.
8 nachten verbleven in januari 2022
Reactie van Guest Relations Team op 20 jan 2022
Dear Guest, It is rewarding to read your positive feedback with regards to your visit. It is, however, regretful to learn that you were not fully pleased with your experience. We wish to assure you that we will continue to seek for utmost ways in making sure we exceed our guests' expectations. We look forward to welcoming you again in a not too distant future. Best regards, Guest Relations Team, Atlantis, The Palm

10/10 – Uitstekend

Loubna

2 nachten verbleven in januari 2022

10/10 – Uitstekend

Luuk

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel in Dubai
The Atlantis hotel is absolutely my favourite hotel in Dubai. It is everything you expect it to be. It is luxurious, modern and clean. Also loved the waterpark which is included in your stay.
6 nachten verbleven in juni 2021
Reactie van Guest Relations Team op 3 nov 2021
Dear Luuk, I am delighted to read that you had an amazing time in Atlantis, The Palm. Your kind words on our products and services are highly appreciated and we look forward to welcoming you again in a not too distant future. Best regards, Guest Relations Team, Atlantis, The Palm

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel. Food is a bit expensive Overal great experience
3 nachten verbleven in juni 2021
Reactie van Guest Relations Team, Atlantis, The Palm op 28 jun 2021
Dear Jessica, Thank you for the time to write this review, it is fantastic to learn that you had an overall great experience during your last stay at our resort. Our guest satisfaction and comfort is the main priority of our team, your feedback will motivate us all to continue to give in our best each and everyday. We eagerly look forward to your return. Best regards, Guest Relations Team, Atlantis, The Palm

8/10 – Goed

Sudhanshu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in mei 2024

10/10 – Uitstekend

Victor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best resort properties I’ve stayed at in over 30 years anywhere in the world! Staff is highly professional and the facilities are high quality and well maintained.
2 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 27 mei 2024
Dear Victor, We are pleased that we could exceed your expectations and provide you with the true Atlantis, The Palm experience that we strive to uphold. Your valuable comments will be passed on to the team to inspire them to continuously provide exceptional service to our guests. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

ISABEL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just amazing, everything pertect, very good quality
2 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 26 mei 2024
Dear Isabel, We are pleased that we could exceed your expectations and provide you with the true Atlantis, The Palm experience that we strive to uphold. Your valuable comments will be passed on to the team to inspire them to continuously provide exceptional service to our guests. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

8/10 – Goed

Ece

Positief: Netheid
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Lucia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’ve been so happy during our entire stay at Atlantis the Palm that I can’t recommend it enough. Our experience started with the great service of Aruna at the check in and continued with Faysal who was our room attendant. Everyone is so kind and so focused on giving great customer service. The aquarium is a big plus of the hotel, followed by the buffet breakfast (recommend Kaleidoscope instead of Saffron - Lilly was a star there! Gracias Lilly). The aquatic park is super fun, and Atlantis Royal is just one shuttle away. Restaurants we would recommend Ossiano and Nobu in the Palm, and La Mar in Atlantis The Royal.
5 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 26 mei 2024
Dear Lucia, Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Your kind words on our products and services are highly appreciated and your valuable comments will be passed on to Aruna, Faysal, Lilly, and the team to inspire them to continuously provide exceptional service to our guests. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Soydan

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super tolle Anlage und super tolles Personal.
9 nachten verbleven in mei 2024
Reactie van Atlantis the Palm Guest relations op 23 mei 2024
Dear Soydan, Thank you for your wonderful feedback! We're thrilled to hear that you had a great time at Atlantis, The Palm. Your satisfaction is our priority, and we look forward to welcoming you back for another superb stay! Best regards, Kym Barter, General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Tawanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
LOVE LOVE LOVE. SO MUCH TO DO AT THE PROPERTY
4 nachten verbleven in mei 2024
Reactie van Atlantis the Palm Guest relations op 23 mei 2024
Dear Tawanda, Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience at Atlantis, The Palm and that you found so much to do on the property. Your satisfaction is our priority, and we can't wait to welcome you back for more memorable experiences in the future! Best regards, Kym Barter, General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Claudio Maria Marco, Reggio Emilia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was awesome! 🤩🤩🤩 Location, facilities, Lost chambers aquarium, aquapark, monorail 🚝 from the hotel to Dubai Gateway… our expectations were high, but Atlantis The Palm met them all! Five stars ⭐️⭐️⭐️⭐️⭐️ staff courtesy, unforgettable! 👏👏👏 ❤️ U All
4 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 21 mei 2024
Dear Claudio Maria Marco, Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Your kind words on our products and services are highly appreciated and your valuable comments will be passed on to the team to inspire them to continuously provide exceptional service to our guests. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Tiana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One of the best resorts I’ve ever been too
3 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 21 mei 2024
Dear Tiana Rogers, I am delighted to read that you had an amazing time in Atlantis, The Palm. Your kind words on our products and services are highly appreciated and we look forward to welcoming you again in a not too distant future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Faheemah

Positief: Personeel en service, staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2024

10/10 – Uitstekend

Dorothea Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool and beach area was amazing. Lots of lifeguards for families. Immaculately clean, friendly, lovely ocean view room
7 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 20 mei 2024
Dear Dorothea Elizabeth Nicholson, It was a pleasure to have you as our guest here at Atlantis, The Palm and I am very glad to learn that our products and services exceeded your expectations. We are looking forward to having you back as a guest in Atlantis, The Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Ben Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

leanne

3 nachten verbleven in mei 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super staff, enjoyable breakfast and good provision of food and drinks in lounge. Good access to Aqua park (which was fun) Do allow time to get your car brought up from the garage. Style is Disneyesque but for some that will be a plus
1 nacht verbleven in maart 2024
Reactie van Atlantis the Palm Guest relations op 10 mei 2024
Dear James, Thank you for your feedback! We're delighted to hear that you enjoyed the superb service from our staff, the delightful breakfast, and the provision of food and drinks in the lounge at Atlantis, The Palm. We're glad you had fun at the Waterpark and we appreciate your patience with the car retrieval. We look forward to welcoming you back soon for more enjoyable experiences! Best regards, Kym Barter, General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Leonel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I, had an amazing time at Atlantis, the most amazing experience. Every single person, employee of the hotel were the most kind and professional.
5 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 8 mei 2024
Dear Leonel, It was a pleasure to have you as our guest here at Atlantis, The Palm and I am very glad to learn that our products and services exceeded your expectations. We are looking forward to having you back as a guest in Atlantis, The Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

8/10 – Goed

ETSUKO

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Gabriel

4 nachten verbleven in april 2024

10/10 – Uitstekend

Hossain

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thanks for everything
4 nachten verbleven in april 2024
Reactie van Guest Relations Team op 4 mei 2024
Dear Hossain, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Toshiya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Alicia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful family friendly stay The aquarium and shopping was the 2 things i enjoyed on my short 2 night stay. I will definitely be taking my kids for a longer stay in the very near future
2 nachten verbleven in mei 2024
Reactie van Guest Relations Team op 4 mei 2024
Dear Alicia, thank you for sharing your experience at Atlantis The Palm. We're delighted to hear that you enjoyed your short stay and found our facilities family-friendly. We look forward to welcoming you and your kids for a longer stay soon, where you can explore more of our attractions and create lasting memories together. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Veronika, Wakefield

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the most amazing, iconic hotels in the world!!! We made unforgettable memories . It's expensive, but it's worth every penny!!
4 nachten verbleven in januari 2024
Reactie van Guest Relations Team op 4 mei 2024
Dear Veronika, we highly appreciate you taking your valuable time to share with us your feedback. We are thrilled to learn that you had a good overall experience during your stay with us. Please be assured that we will constantly seek for the utmost ways to ameliorate our services and continuously provide the best guest experience. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

8/10 – Goed

PRINCESS

Positief: Netheid, personeel en service
It is an old hotel, old rooms, all the facilities are old, do not buy full board, no restaurant is good, only 1 was worth it, I expected more in terms of your rooms and meals, they could improve the cleanliness, the beach is not better than the one at Jumeirah beach The gym is small, nothing relevant in good condition.
3 nachten verbleven in april 2024
Reactie van Guest Relations Team op 4 mei 2024
Dear Princess, thank you for sharing your feedback with us regarding your recent stay at Atlantis The Palm. We sincerely apologize for any shortcomings you experienced during your visit. Your comments have been noted, and we will review them with our team to ensure we continuously improve our services and facilities to meet the expectations of our valued guests. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Imelda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay
3 nachten verbleven in april 2024
Reactie van Guest Relations Team op 4 mei 2024
Dear Imelda, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Dona

6 nachten verbleven in april 2024

10/10 – Uitstekend

Saimir, verona

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bellissimo *****
5 nachten verbleven in april 2024
Reactie van Guest Relations Team op 4 mei 2024
Dear Saimir, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

TAMBOURA, augusta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
IWOLL GO AGAIN
4 nachten verbleven in april 2024
Reactie van Guest Relations Team op 4 mei 2024
Dear Guest, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

8/10 – Goed

noah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024

10/10 – Uitstekend

Pavlo

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely amazing place! Hotel and waterpark are the best!
7 nachten verbleven in april 2024
Reactie van Guest Experience Team op 22 apr 2024
Dear Pavlo, I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

8/10 – Goed

Brendan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You don’t need club level in my opinion it’s over rated and over priced stick with room only
6 nachten verbleven in april 2024
Reactie van Guest Experience Team op 22 apr 2024
Dear Brendan, Thank you for taking the time to share your feedback with us. We sincerely hope that you were able to enjoy your stay. Furthermore, your feedback regarding the price for club rooms is duly noted. Please be assured that the feedback has been conveyed to the concerned department heads for review. We hope to have the opportunity to welcome you once again. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

ROUZI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staff very welcoming and friendly. Clean area and lots of activities with great restaurants.
4 nachten verbleven in april 2024
Reactie van Guest Experience Team op 22 apr 2024
Dear Rouzi, I am delighted to read that you had an amazing time in Atlantis, The Palm. We look forward to welcoming you again in the not-too-distant future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024

10/10 – Uitstekend

Jhahanger

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too busy other than that brilliant
2 nachten verbleven in april 2024
Reactie van Atlantis the Palm Guest relations op 20 apr 2024
Dear Jhahanger, Thank you for your feedback! We're delighted to hear that you found your experience brilliant overall. We look forward to welcoming you back soon. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Ali

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great resort wilth lovely facilities
5 nachten verbleven in april 2024
Reactie van Atlantis the Palm Guest relations op 20 apr 2024
Dear Ali, Thank you for your kind words! We're thrilled to hear that you enjoyed your time at Atlantis, The Palm and found our facilities lovely. It was a pleasure having you with us, and we hope to welcome you back soon for another wonderful experience. Best regards, Kym Barter, General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Ali

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel/ resort for families
4 nachten verbleven in april 2024
Reactie van Atlantis the Palm Guest relations op 18 apr 2024
Thank you for sharing your feedback! We're delighted to hear that you enjoyed your stay at Atlantis, The Palm. We strive to create memorable experiences for our guests, especially families. We hope to welcome you back for another wonderful stay in the future! Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

UGUR

2 nachten verbleven in april 2024

10/10 – Uitstekend

Dr Yunus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent in every aspect. Above and beyond expectations
1 nacht verbleven in april 2024
Reactie van Guest Relations Team op 10 apr 2024
Dear Dr. Yunus, we highly appreciate you taking your valuable time to share with us your feedback. We are thrilled to learn that you had a good overall experience during your stay with us. Please be assured that we will constantly seek for the utmost ways to ameliorate our services and continuously provide the best guest experience. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024

10/10 – Uitstekend

Terrina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Tobias

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in maart 2024

10/10 – Uitstekend

Robert

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really an amazing family holiday and experience, you pay for it for sure, but it's amazing non the less!
6 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 7 apr 2024
Dear Robert, I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not-too-distant future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

10/10 – Uitstekend

Aidan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel in the world
10 nachten verbleven in februari 2024
Reactie van Atlantis the Palm Guest relations op 5 apr 2024
Dear Aidan, Thank you for your wonderful feedback! We're thrilled to hear that you consider Atlantis, The Royal to be the best hotel in the world. We look forward to welcoming you again in the future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm.