Hôtel Centre-ville de Killeen, Killeen

« Very mid, dark gloomy rooms. Can tell is outdated forsure. Staff in the front doesn’t have any accountability and have family members/children hanging out in the lobby for hours using the computer area for games so we couldn’t utilize them. »

« Staff very helpful »

« Wish there were handicapped rooms with walk in shower and no tubs. »

« Excelente servicio muy céntrico para llegar a centros comerciales y restaurantes »

« All good »

« I am happy that we were able to find a hotel that allows dogs. Overall the hotel was fine but I did not like the smell of my room. It smells really bad, I had to get some febreeze to help with the smell. I think they need to get another kind of cleaner if they are going to accept pets. »

« I have stayed at a lot of your hotels and I never paid for breakfast and when I was trying to check in I had to wait 20 minutes for someone came to the counter was very disappointed with to another hotel for my remaining time in Killeen »

« Staff was nice »

« The location of the property is very quiet. The staff is pretty nice. The rooms do not match what is seen online. I was forced to upgrade my room and that one also did not match the photos, and costed more than it was supposed to. There was an internet outage the first night we were there so wifi was out to no fault of the hotel. The second night we stayed I was awoken at midnight by someone who checked in with 3 children. You could hear the children running around all night and I was not able...

« The lady at the front desk was absolutely rude and unprofessional. My parents traveled from another state only to be told they couldn’t check in early even though they knew they could. She didn’t acknowledge we were there because she was busy on her phone. We returned at 3pm to check in and again she was rude and told us that she didn’t have a king bed available even though the property had little to no occupancy at the time. So she charged us the same price for a double bed. After taking our...