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Beoordelingen van Hawaiian Inn Beach Resort

2 out of 5
Hawaiian Inn Beach Resort
2301 S Atlantic Ave, Daytona Beach Shores, FL

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 228 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 280 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 190 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 143 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 161 van 1002 beoordelingen" "

6,4/10

Netheid

7,2/10

Personeel en service

6,4/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Lois

Positief: Netheid, personeel en service
Average beach hotel. Stained carpet in hallways. No place to sit comfortably in room.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

henry

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
great location, good staff,. hote could use some loving,... upgrades
1 nacht verbleven in mei 2024
Reactie van Marissa op 23 mei 2024
Thank you for the 5-star review. We are happy you enjoyed your stay and hope to host you again.

2/10 – Ontzettend slecht

Teresa

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
None of the amenities that are on the website are here. The staff is rude. Very unpleasant day.
1 nacht verbleven in mei 2024

8/10 – Goed

Dean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were very excited that the pool finally opened just before our arrival.
7 nachten verbleven in maart 2024
Reactie van HG op 6 mei 2024
We are so happy you enjoyed your stay with us, and we can't wait to host you again.

8/10 – Goed

lynnette

Positief: Netheid, personeel en service
5 nachten verbleven in april 2024
Reactie van HG op 6 mei 2024
Thank you so much for your review. We are so happy that you enjoyed your stay with us.

4/10 – Matig

Doreen

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Our room was NOTHING like the pictures posted. I believe some rooms are owned by private people - and those rooms are better than the ones owned by hotel. Everything was very outdated - there was no hammocks, putting green, like the pictures reflected. If all other hotels were not fully booked, we would have changed hotels. However, staff were great, friendly and responsive.
3 nachten verbleven in april 2024
Reactie van HG op 22 apr 2024
We are sorry about that, the storms did a number on the resort! We are coming together and things are getting better every day. We hope to see you back soon, though.

2/10 – Ontzettend slecht

Phillip

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was dirty, unpleasant and very run down
3 nachten verbleven in april 2024
Reactie van HG op 22 apr 2024
We are so sorry you feel this way! The Hawaiian Inn is a historic staple in Daytona Beach. It has its wear, but the atmosphere and people are great!

6/10 – Redelijk

Kelly

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
If the room didn’t have the view it did we would have changed hotels . The bed looked older than me and was not comfortable, and nothing had been updated in a very long time a lot of wasted potential
3 nachten verbleven in april 2024
Reactie van HG op 15 apr 2024
Thank you for your feedback. We will make sure your concerns are heard.

2/10 – Ontzettend slecht

zulianne

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Horrible nesecitan hacer halgo con la limpieza de los cuarto y las sábanas las toalla huelen horrible 😞 demasiado asquerosidad me fui hasta 1 noche antes
3 nachten verbleven in maart 2024
Reactie van HG op 15 apr 2024
We are so sorry that you feel this way. We do hope that you give us another try as we would love to make it right.

2/10 – Ontzettend slecht

Brett

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed everything, until we found mold all over the bed sheets.
1 nacht verbleven in maart 2024
Reactie van HG op 15 apr 2024
Oh no, I hope that you were able to talk with someone at the front desk to get that issue resolved.

10/10 – Uitstekend

Hernando

4 nachten verbleven in maart 2024
Reactie van HG op 15 apr 2024
Thank you so much for your 5 star review! We are so happy that you enjoyed your stay with us.

6/10 – Redelijk

Crystal

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Elevator feels like its going to drop, room wasnt completely cleaned when i checked in. Food still on counters and all, hallways were dirty and not upkeep.
1 nacht verbleven in maart 2024
Reactie van Marissa op 24 mrt 2024
Thank you for your feedback. We will look into your concerns.

2/10 – Ontzettend slecht

Dianna R

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No room cleaning place had rust everywhere broken elevators, unclean and dirty.
3 nachten verbleven in maart 2024
Reactie van Marissa op 18 mrt 2024
We are sorry you didn't enjoy your stay with us. The hotel is still recovering from the back-to-back hurricanes, and we will continue to do repairs daily.

8/10 – Goed

Liadanay

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
This place needs alot of updating its building/rooms etc but other than that i didnt have a bad experience with staff like previous reviews or feel unsafe. Beautiful view from balcony to beach area and pool. Bar staff was super sweet but could use more help. Overall i enjoyed my stay.
2 nachten verbleven in maart 2024
Reactie van Marissa op 18 mrt 2024
Thank you for your feedback. We are happy you enjoyed your stay with and hope to host you again.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was there for my sons baseball tournament, very great location and very organized.I will for sure keep this mind when and if we need to come back
1 nacht verbleven in maart 2024
Reactie van HG op 15 apr 2024
Thank you so much for your 5 STAR review! We are so happy that you and your family enjoyed your stay and we can't wait to host you again, soon!

6/10 – Redelijk

Walter

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Marissa op 7 mrt 2024
Thank you for your review.

4/10 – Matig

April

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the worse
No pool, no restaurant, bugs on walls, slooping beds, broken futon, rusted inside and out, bathroom door would not close, construction during the weekend, and to top it off housekeeping showing up at 730am and walking in. We will never be back
2 nachten verbleven in februari 2024
Reactie van Marissa op 7 mrt 2024
We are sorry you didn't enjoy your stay with us.

2/10 – Ontzettend slecht

April

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely dissatisfied. This property advertises as having two pools, a gift shop, mini golf, Hawaiian luau show all on property. We could only find the outdoor pool and it was out of order. The Hawaiian show? Out of order. Gift shop? Closed and empty. Mini golf on site? Nowhere to be found. The elevator only worked half the time to get to our room on the fifth floor. The room itself also was not as advertised as there was no coffeemaker (and when we asked we were told ‘they’re all broken, we can’t get that for you’). The shower head holder was broken and covered up so when one of us was showering, the handheld head fell and hit us in the back of the head. Pictures on the walls were covering up holes in the walls and doors. Our room door itself didn’t latch so if you didn’t have it deadbolted, it would just open up if you opened the balcony door. The stove in the room didn’t work, neither did the hairdryer provided in room. The toilet had to be flushed three times to get anything at all to go down fully. Anytime you approached the front desk to ask about anything, you just get stared at blankly with literally no response. We had to go down multiple times as even though we were clear on reservation there was five of us in a room that sleeps 6, they only gave us three towels and bed linens for the beds. We had to ask everyday for clean linens as there is no daily housekeeping, and we couldn’t get pillows for the sleeper sofa or flat sheets.
5 nachten verbleven in februari 2024
Reactie van H op 23 feb 2024
Thank you for voicing your concerns. This is important for improvement. We are working diligently to getting the Hawaiian Inn back to its pre-hurricane condition. We will make sure your concerns are addressed.

6/10 – Redelijk

Madison

Reisde met familie
Positief: Personeel en service
the problem was we went when they were renovating the tiki bar and pool. i do think when they’re done it’ll be a fabulous upgrade! it’s the inconvenience of one exit and entrance so large building lots of walking! other than that it was great NO NO BUGS that was a plus considering the location
3 nachten verbleven in december 2023
Reactie van H op 23 feb 2024
Thank you for your review and we are glad that you enjoyed your stay! We are doing our best at getting the hotel back to it's pre-hurricane condition. We do hope that you come back and visit us again, soon.

2/10 – Ontzettend slecht

Jeff

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van H op 23 feb 2024
Thank you for your review.

2/10 – Ontzettend slecht

Tammy

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Where not to stay at Daytona Beach
The room was not clean, air did not work and we checked out 2 days early and only received 1 night refund
5 nachten verbleven in februari 2024
Reactie van H op 23 feb 2024
We are sorry you felt this way and I hope that you spoke with a manger while you were there. Hearing your concerns is very important for improvement.

8/10 – Goed

Steve

Positief: Netheid, personeel en service
Front deck staff, especially Selena, were very nice It is an older place and still recovering from the Hurricanes 2 years ago as is most of Daytona beach The view from my balcony was great especially at sunrise I would definitely stay there again
2 nachten verbleven in februari 2024
Reactie van Heather op 23 feb 2024
Thank you so much for your sweet and kind words! We are doing our best at getting the hotel at it's pre-hurricane condition. We are so happy that you enjoyed your stay with us!

6/10 – Redelijk

Anita

2 nachten verbleven in februari 2024
Reactie van Heather op 23 feb 2024
Thank you for your review and we are happy that you enjoyed your stay with us.

6/10 – Redelijk

jayne

1 nacht verbleven in februari 2024
Reactie van Heather op 23 feb 2024
Thank you for your review and we are happy that you enjoyed your stay.

8/10 – Goed

Gary

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Heather op 15 feb 2024
Thank you so much for your 8/10 review! We are so happy that you enjoyed your stay with us and we hope to see you again soon!

2/10 – Ontzettend slecht

Robyn

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The pool was completely dug up , I should have been notified. No housekeeping.
3 nachten verbleven in januari 2024
Reactie van Heather op 15 feb 2024
Thank you for voicing your concerns. There was mention of the pool closure on the website of the hotel, so sorry that you missed that. We have been as communicative as possible. When construction is complete, we highly recommend that you come back and visit us.

2/10 – Ontzettend slecht

Matt

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The suite was disgusting no towels no anything pools were down which was not listed night staff was very unfriendly it was a horrible experience
1 nacht verbleven in februari 2024
Reactie van Heather op 15 feb 2024
Thank you for your feedback and we will make sure your issues are heard and addressed.

2/10 – Ontzettend slecht

Leon

3 nachten verbleven in januari 2024
Reactie van Marissa op 2 feb 2024
We are sorry you didn't enjoy your stay.

2/10 – Ontzettend slecht

jbrian

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
12 nachten verbleven in januari 2024
Reactie van Marissa op 2 feb 2024
We are sorry you didn't enjoy your stay.

6/10 – Redelijk

Robert

Reisde met familie
11 nachten verbleven in januari 2024
Reactie van Marissa op 2 feb 2024
Please visit again soon.

6/10 – Redelijk

carrie

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Can’t really rate the property itself because everything is being worked on the pools and the grounds. Every condo is individually owned or room. The sheets, however, were dingy and dirty, looking even though they gave them to me at the desk clean had holes in them like cigarette burns definitely needs a lot of updating, the staff, however, is incredible
3 nachten verbleven in januari 2024
Reactie van Marissa op 2 feb 2024
Thank you for your feedback. We hope to host you again.

2/10 – Ontzettend slecht

Swapnil

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were shown renovated room during online purchase but actually we got old filthy room. Very disappointing
1 nacht verbleven in december 2023
Reactie van Heather op 12 jan 2024
We are sorry you didn't enjoy your stay and we will make sure your concerns are heard and addressed.

10/10 – Uitstekend

James

4 nachten verbleven in december 2023
Reactie van Heather op 12 jan 2024
Thank you so much for your 10/10 review! We are so happy that you enjoyed your stay with us and we can not wait to host you again, soon.

4/10 – Matig

Kristina

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have seen this hotel packed in the summer months and always thought wow, this must be a great hotel. Well, that couldn't be further from the truth. The rooms need a definite upgrade, the furniture is old and falling apart, our 2 queen beds were on wheels and when you attempted to sit against the headboard the bed would roll away, god forbid you roll over at night the bed literally rolled with my movements. The bathroom was gross, the shower walls has mildew in the grout and a strange gritty texture in the tub. The hallways are scary and painted in 70's maze yellow. You couldnt get to the beach without walking out front and all the way around the building.In the middle of the night my daughter and I were awaken twice due to some loud buzzing noise in the room, possibly the AC but not sure. The rooms safe did not work either Oceanfrontview 2nd floor, well that was amazing of course, the balcony was OK, the chairs were almost too short to see over the railing. It was very quiet, we didn't hear anyone next door, but had to endure the smell of marijuana and cigarette smoke blowing into our balcony from somewhere near us which i cannot stand. The front desk staff either act dumb or truly are and constantly on their phones. Upon checking out i asked why our beds had wheels on them and the lady laughed and had no clue what i was talking about until i showed her a picture. Even then she said she didnt know. In my honest opinion I would not recommend this hotel.
1 nacht verbleven in december 2023
Reactie van Heather op 12 jan 2024
Thank you for your feedback. We will make sure your concerns are heard and addressed.

10/10 – Uitstekend

Trevin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I’ve stayed with the Hawaiian Multiple times every time is great even with the rebuild going on still a good place to vacation !
1 nacht verbleven in december 2023
Reactie van Heather op 12 jan 2024
Thank you so much for your positive review and feedback! We are so happy your enjoyed your stay with us and we can not wait until we host you again, soon.

2/10 – Ontzettend slecht

Lucas

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Marissa op 2 feb 2024
We are sorry you didn't enjoy your stay with us.

2/10 – Ontzettend slecht

Eli

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Has potential.. BUT DISAPPOINTING.. didn't expect All facilities to be closed. NO POOLS let alone heated as listed and came for. and No heat in rooms, no hot water!. Was freezing! No TV channels worked.. (inside room was nice) rest of resort is run down not kept up. Staff seemed less helpful & to have attitude about not being directly booked thru them instead of the app. Wouldn't go back or went unless they fixed everything THEN it has potential. Untill then not recommended
3 nachten verbleven in november 2023
Reactie van Heather op 30 nov 2023
Thank you for your feedback. We will ensure that your concerns are addressed. We have made every site aware that our pools are closed due to construction. We hope that you had a safe trip home.

2/10 – Ontzettend slecht

Angela

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Rented room for 6. The beds were horrible completely wore in the centers of the mattress. No hot water for showers. 2 bath towels 2 hand towels, when we asked for more towels we had to return the 4 dirty ones first.Tiki bar was never opened. All pools are closed.
2 nachten verbleven in november 2023
Reactie van Heather op 30 nov 2023
Thank you for your feedback. Unfortunately, our pools are closed due to the hurricanes and construction. We have made our sites aware of that. We will make sure that your other concerns are heard and addressed.

2/10 – Ontzettend slecht

Mary

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was very dirty and reeked of Marijuana! We only stayed the first night because it was late & we couldn't book a room somewhere else until the next day. We checked out early in the morning and booked at a much nicer place through Expedia that second night.
2 nachten verbleven in november 2023
Reactie van Heather op 30 nov 2023
Thank you for your feedback. We will make sure your concerns are heard and addressed.

4/10 – Matig

Ed

Negatief: Netheid
1 nacht verbleven in november 2023
Reactie van Marissa op 13 nov 2023
Thank you for your review.

4/10 – Matig

John

Negatief: Staat van de accommodatie en faciliteiten
Wasn't told no pool
2 nachten verbleven in oktober 2023
Reactie van Marissa op 30 okt 2023
We are sorry you weren't aware the pools are closed. We hope to host you again after construction is completed.

2/10 – Ontzettend slecht

irma

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The worst experience. The staff in charge of the night shift was very rude to me and my mom. We arrived at 11:30 pm to check in and we had to wait more than 20 minutes because the boy WAS SLEEPING IN HIS WORK TIME when I had called early warning that we would be a little late because of the traffic. It gave us the noisiest room with a bad musty smell, the air filter was a sack. As if that room never went through a deep cleaning. We ended up with allergies. The only thing that was worth it was the comfort of the bed. The rest is a disaster.
2 nachten verbleven in oktober 2023
Reactie van Marissa op 30 okt 2023
We are sorry you didn't enjoy your stay with us and we will look into your concerns.

8/10 – Goed

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
I have been staying at this particular hotel for 26 years! This hotel is very family friendly with comfortable rooms, a fun list of amenities and a great location with access to everything! Although on this particular stay, the pools and sundeck area were still undergoing repairs from alot of hurricane damage, i still enjoyed my stay and would highly recommended this hotel. The management and staff are wonderful and have always treated my family like family. There are literally a 1000 hotel choices on this beach, but this is ALWAYS my go to hotel!
1 nacht verbleven in oktober 2023
Reactie van Marissa op 22 okt 2023
Thank you for your feedback. We are so happy you enjoyed your stay with us and hope to host you for another 26 years.

2/10 – Ontzettend slecht

Gavin

1 nacht verbleven in oktober 2023
Reactie van Marissa op 13 nov 2023
We are sorry you didn't enjoy your stay.

10/10 – Uitstekend

Stevie

1 nacht verbleven in oktober 2023
Reactie van Marissa op 5 nov 2023
Thank you for your 5-star review, we hope to host you again soon.

2/10 – Ontzettend slecht

Rafael

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel in bad shape
2 nachten verbleven in oktober 2023
Reactie van Marissa op 22 okt 2023
Thank you for your feedback.

4/10 – Matig

Franklin

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
no pool. area not safe in back of hotel. would not go again untill pool area is fixed.
1 nacht verbleven in oktober 2023
Reactie van Marissa op 22 okt 2023
Thank you for your feedback. The pools should be open in another 3 weeks.

8/10 – Goed

Renee

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will definitely have to come back when the pool reopens
1 nacht verbleven in oktober 2023
Reactie van Marissa op 22 okt 2023
Thank you for your feedback. We are hoping the pools will be open in about 3 weeks.

6/10 – Redelijk

allissa

1 nacht verbleven in september 2023
Reactie van Marissa op 22 okt 2023
Thank you for your feedback.

8/10 – Goed

Joanes

1 nacht verbleven in september 2023
Reactie van Marissa op 1 okt 2023
Thank you for your feedback. We are happy you enjoyed your stay with us.