Extérieur

Avis sur Staybridge Suites Davenport, an IHG Hotel

3 out of 5
Staybridge Suites Davenport, an IHG Hotel
4729 Progress Dr, Davenport, IA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 302 avis sur 536." "
Note des voyageurs de 8 (Bien), d’après 135 avis sur 536." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 536." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 536." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 536." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Bertrand

Voyage d’affaires
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 8 août 2023
Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.Best,

8/10 Bien

Randy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
AC grates stuck closed .... Tub needs replaced
Séjour de 1 nuit en mai 2024

8/10 Bien

Jontae

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like everything about this hotel but the price was a little expensive for what it was but other than that is was great…
Séjour de 1 nuit en mai 2024
Réponse de Kiley (Assistant General Manager) le 23 mai 2024
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!

10/10 Excellent

Richard

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 1 nuit en mai 2024
Réponse de Kiley (Assistant General Manager) le 21 mai 2024
I am glad to hear that your stay was enhanced by our wonderful staff and the friendly service they provide. Thank you for choosing Staybridge Suites Davenport, and we look forward to hosting you again!

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very peaceful, the breakfast and pool area are great !! It’s always a plus when the hot tub at the location actually works!!
Séjour de 1 nuit en mai 2024
Réponse de Kiley (Assistant General Manager) le 9 mai 2024
We enjoyed hosting you! Thank you for your positive comments about our hotel. It makes us happy to hear that you enjoyed your stay and we hope to welcome you back soon.

10/10 Excellent

Antoinette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff!
Séjour de 1 nuit en mai 2024
Réponse de Kiley (Assistant General Manager) le 7 mai 2024
Hello Antoinette, Thank you so much for the positive feedback! We are so glad you enjoyed your stay, and we hope to see you next time you are in town!

10/10 Excellent

Brad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are really nice and clean. The breakfast is AMAZING!!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 6 mai 2024
Providing you with exceptional accommodations was our pleasure! Thank you for choosing our Staybridge Suites Hotel and taking the time to share this excellent review. We hope to see you back soon.Best,

6/10 Satisfaisant

Megan

Voyage en famille
Breakfast was never stocked.
Séjour de 2 nuits en avril 2024
Réponse de Kiley (Assistant General Manager) le 4 mai 2024
We are sorry to hear that you stay was less than satisfactory. Here at Staybridge Suites we strive to provide guests with nothing but the best experience. We hope that you were able to enjoy the other aspects of your stay. We appreciate your feedback and will use this moving forward to make improvements for future guests. Please feel free to contact us with any further feedback you may have.

8/10 Bien

MARY ANN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The king sized bed was not king sized!!
Séjour de 2 nuits en avril 2024
Réponse de Kiley (Assistant General Manager) le 28 avr. 2024
We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.

6/10 Satisfaisant

Shelby

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Property starting to fall apart. Tub floor seemed to be rusted so sketchy shower mat was put in. Lets hope I don’t get any fungus
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 22 avr. 2024
Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to better serve you on your next visit.Sincerely,

10/10 Excellent

Jeremy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great. Was quite and nice staff.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 25 mars 2024
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 Excellent

Jamee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great!!!! We stay everytime!
Séjour de 2 nuits en janvier 2024
Réponse de Assistant General Manager le 21 mars 2024
Thank you for sharing your review. We appreciate having you as our guest, and we hope you'll visit us again soon!

8/10 Bien

Jennifer

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
It was within walking distance of the venue for an event we were in town for
Séjour de 3 nuits en février 2024
Réponse de Assistant General Manager le 7 mars 2024
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!

10/10 Excellent

Wendy

Les points forts : Propreté et personnel et service
It was like our own little apartment
Séjour de 1 nuit en mars 2024
Réponse de Assistant General Manager le 6 mars 2024
Thank you so much for the positive feedback. We appreciate having you as our guest, and we hope you'll revisit us soon!

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de General Manager le 29 févr. 2024
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 Excellent

Tiffany

Voyage en famille
Séjour de 1 nuit en février 2024
Réponse de Assistant General Manager le 20 févr. 2024
We are so glad you had a perfect stay! Thank you for your feedback and visit us again next time you are in town!

10/10 Excellent

Christine

Séjour de 2 nuits en février 2024
Réponse de General Manager le 6 févr. 2024
We're pleased that our tremendous value, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon.Best,

8/10 Bien

Ashley

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 29 janv. 2024
We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to host you again.Best,

2/10 Horrible

Alexandria

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would not recommend this hotel to anybody they said the pool was working when I booked and when I got there it was closed so I couldn’t even stay and they still charged me
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 29 janv. 2024
Thank you for taking the time to share your feedback. Please accept our apologies for your unpleasant experience. Sometimes pool will be close for the public safety, we normally will open back up few hours later. We are very sorry that we fell short of expectations.Sincerely,

10/10 Excellent

Christine

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and friendly staff.
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 26 janv. 2024
Thank you for choosing our business and for taking the time to share your review. We are delighted you felt comfortable in the peaceful environment we offer in the heart of this busy city.

10/10 Excellent

Christine

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is always very accommodating. The breakfast is always very good.
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 26 janv. 2024
Our team always strives to provide an exceptional experience to our customers, and I will share your valuable feedback with them. This will encourage them to continue their excellent work. We look forward to welcoming you back soon.

2/10 Horrible

Casandra, Delmar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
At check in time rooms were not done for people to check in to them, management was rude when discussing the issue of not having rooms done by check in time. Not friendly staff at all
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 23 janv. 2024
I appreciate you taking the time to write this review. Your feedback on our front desk service is helpful and will be shared with our team. I'm sorry we fell short of providing the level of service to which you are accustomed. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be.Sincerely,

10/10 Excellent

sandra

Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 23 janv. 2024
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

4/10 Médiocre

Scott

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Had to go to the front desk twice to report a very loud party next door at 1:15am to 2am.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 23 janv. 2024
Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,

10/10 Excellent

Kristi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 9 janv. 2024
We're pleased that our tremendous value, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon.

10/10 Excellent

Nathan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staying at StayBridge
Fantastic place for families. Games, pool, and hot tub were clean. Hot breakfast was great. Will stay again.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 8 janv. 2024
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and relaxing accommodations. Our associates work hard to provide a pleasant stay and your feedback assists us in that effort. We hope to host you again on a return visit.Best,

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 8 janv. 2024
We love seeing 10/10 when our guests leave a review. Thank you so much for choosing our Staybridge Suites, and please consider a return visit.Best,

10/10 Excellent

Christine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 8 janv. 2024
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We have stayed here many nights and have always been treated with kindness.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 8 janv. 2024
We enjoyed hosting you! Thank you for your positive comments about our Staybridge Suite. It makes us happy to hear that you enjoyed your stay and we hope to welcome you back soon.Best,

10/10 Excellent

Brittany

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Experience!
This was honestly the best hotel experience we have ever had! We were a bit slow getting checked in due to staffing issues, but that was totally made up for! The hotel also offered a mingling hour with drinks and appetizers. And the room really made it feel more like home than a hotel. Over all 10/10 will recommend to friends and family, and we will definitely be choosing Staybridge for our next stay!
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 8 janv. 2024
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip!Best,

6/10 Satisfaisant

Caroline

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 6 janv. 2024
On behalf of our entire team, I would like to thank you for your sincere review. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area.Sincerely,

6/10 Satisfaisant

Phillip

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Almost 3 strikes.
At this hotel, it was not so good. The first room I was in, there was mold in the shower and other things that made me ask for another room. When moved to another room, I lifted up the toilet seat and it was stained. They asked if I wanted to move to yet another room, and I felt like I'd I moved to another room. I would've went to another hotel. They were nice and changed out the toilet seat right away. They also informed me that the issues with the first room were being attended to right then. However, I would still not stay at this hotel again due to the condition of the rooms unless they upgraded them as they were kind of outdated.
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 15 déc. 2023
Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Experience
The Stay Bridge was a wondeful experience. The front desk staff had great customer service. The room was nice and clean. Very accommodating. I have definitely referred others. The price is great!
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 18 déc. 2023
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and relaxing accommodations. Our associates work hard to provide a pleasant stay and your feedback assists us in that effort. We hope to host you again on a return visit.Best,

10/10 Excellent

Kelli

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 18 déc. 2023
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

10/10 Excellent

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very helpful in making minor adjustments to our reservation. Enjoyed our stay. Just an overnight meeting place with family 1/2 way between Nebraska and Michigan.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 28 nov. 2023
I am glad to hear that your stays are enhanced by our wonderful staff and the friendly service they provide. Thank you for your feedback and your continued patronage.Best,

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay, awesome breakfast.
Séjour de 3 nuits en novembre 2023
Réponse de General Manager le 28 nov. 2023
It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations and, more importantly, our awesome breakfast. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.Best,

4/10 Médiocre

Ava

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Carpet in room was ripped or fraying in several areas. Caulking around bathtub was dirty and looked very unprofessionally done. Even with new batteries one tv remote did not work. Went to breakfast at 830 and they were out of regular coffee and not making any more. We had made a future reservation and decided did not want to stay there so cancelled future reservation and made new reservation at hotel next door.
Séjour de 3 nuits en novembre 2023
Réponse de General Manager le 28 nov. 2023
I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. I'm sorry we fell short of providing the level of service to which you are accustomed. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be.Sincerely,

8/10 Bien

Ashley

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 20 nov. 2023
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 Excellent

Christine

Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 18 déc. 2023
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 Excellent

Charese

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend
Everything was great. One of the nicest hotels we have stayed in for our weekend getaway. Staff was super friendly had there was an amazing breakfast buffet. Loved the pool as well.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 8 nov. 2023
Our staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon.Best,

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Davenport Work Trip
Location convenient to restaurants and shopping. Hot tub needed maintenance and was resolved by day 2 of our stay. The refrigerator in our suite needs attention as the seal is compromised, but worked well enough for our short stay.
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 19 oct. 2023
We appreciate you taking the time to share your kind comments with other travelers and us. While I'm sorry that you experienced some issues with your room, I'm glad that you enjoyed your stay overall. It was our pleasure hosting you and we hope to do so again.Best

10/10 Excellent

Mudah

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 19 oct. 2023
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

2/10 Horrible

Michael

Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 31 oct. 2023
It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us.Sincerely,

8/10 Bien

Christine

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 2 oct. 2023
Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again.Best,

8/10 Bien

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was very good and front desk personnel were very professional and friendly. The room was clean & spacious. The only downside was the bathroom needed updating and the freezer wasn’t working in the room and they had no ice machine However they were very nice in getting ice for you from the breakfast kitchen.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 18 sept. 2023
Thank you for recognizing the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit.Best,

10/10 Excellent

Leila

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 18 sept. 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 Excellent

Treasure

Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 23 sept. 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 Bien

Lori

Les points forts : Propreté et personnel et service
Ok stay for one night.
Nice hotel…a little worn, and a little noisy. Bed was horrible…time to invest in new mattresses. Maybe also remove the competition’s logged shower curtain in the bathroom? Kitchenette was great and breakfast was good.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 12 sept. 2023
We appreciate your positive review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again.Best,

10/10 Excellent

Joel, Westfield

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 12 sept. 2023
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Sincerely,

10/10 Excellent

Rich

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 12 sept. 2023
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,