4/10 Médiocre
Keisha R.
28 mai 2024
Les points faibles : Propreté
Not as new
Don't believe all of the great reviews. Something is not right with that. When I first walk in, there is 3 HUGE piles of dirty laundry in clear plastic bags at the door. There's an x-large laundry duffel bag in the laundry room that I guess is towels and sheets that is supposed to be folded and placed in the cubby's as seen in the picture. But that wasnt done. There was hair on the floor in 3 of the bathrooms and the soap dishes were filthy, we didn't sit our soap on those. I saw a baby roach towards the kithen in the hallway, that was gross. I had 1 pillowcase out of 4 pillows on my bed. After taking off my sheets to check out, I realize that mattress cover had yellow stains of some sort on it. The refrigerator doesn't get cold at all but the freezer works just fine. Im guessing they need a new one. We couldn't sweep the floor to tidy up because theres no broom there, wow. On the last night a small rat was seen on the back porch area. This house is a lovely large house, but when its not taken care of properly its gonna go down fast. I think the cleaning crew sucks or they quit before we got there, either way a whole new crew needs to be hired. I called 2 different numbers and texted when I arrived about the dirty laundry but got no answer. I had to call again the next day for him to pick up, so the communication is not good. And I was never told about parking passes or where to get them, so FYI if you go there make sure you gi to the CLUBHOUSE to get a parking pass, its free
Keisha R.
Séjour de 4 nuits en mai 2024