I booked a weekend trip to Dallas expecting a comfortable stay, but this hotel was anything but accommodating. The elevator was broken, meaning I had to carry my luggage up four flights of stairsâonly to find that my room was the furthest from the stairs.
To make things worse, on the second night before checkout, I got locked out of my room in the middle of the night, and the hotel staff was unhelpful and slow to resolve the issue. For the price I paid, I expected far better service. Iâve stayed at hotels for half the price with way more accommodations and better hospitality.
The staff seemed indifferent, and the overall experience was frustrating. Definitely not worth the money. I wonât be staying here again.
