Fivitel Da Nang offers solid value for money, especially for those seeking friendly service and scenic views. The staff were excellent – consistently professional, welcoming, and eager to help, which really elevated the overall stay.
The hotel enjoys a great position along the river, and the views – particularly from higher floors and the rooftop infinity pool – are outstanding. Watching the sunset over the Han River was a real highlight.
However, there are trade-offs. The hotel is located on a very busy, noisy road, which can be disruptive if you're in a street-facing room. It’s also slightly removed from the main tourist areas, though this is reflected in the competitive pricing.
The facilities are mixed. The fitness centre is poorly equipped and feels neglected. The decor throughout the hotel is dated and in need of refurbishment. The on-site restaurant was also underwhelming, both in food quality and overall presentation.
In summary, this would likely be a 3-star experience based on facilities alone, but the excellent staff and beautiful river views justify a 4-star rating. Ideal for travellers who value service, views, and affordability over luxury.
