Aparthotels in Cuautitlán Izcalli

'Todo un ambiente acogedor'

'The hotel feels already quite old, and especially it’s very noisy. I think the sound insulation in between rooms should be much better, also my door was lightweight versus what they should be. I could hear every sound from the hallway, including early departures at 04:00 in the morning. Price is ok and the shuttle to the airport is very convenient, but I wouldn’t book again even for the night before departure.'

'This was the worst accommodation experience I’ve ever had. The biggest issue was the lack of hot water. I stayed for 5 days and did not have a single proper hot shower. From the very first day I reported the problem to the front desk. Instead of fixing it, they came to my room hours later while I wasn’t there, turned on the shower in the afternoon, and sent me a video claiming there was hot water. I believe the building has a centralized water heater that simply cannot keep up with demand....

'Good location. Friendly staff.'

'Great location—everything is within easy reach—and the hotel staff are very friendly and make you feel right at home. I highly recommend this hotel'