6/10 Satisfaisant
David C.
10 févr. 2026
Les points forts : Propreté
Place was decently furnished, however, during cold weather, the property has poor insulation such that the thermostat had to be turned to 76 all the time, but it was STILL 64 in the kitchen. Also, the property managers are extremely slow to respond to cleaning snow/ice off property walkways (even including at the property entrance) which led to very unsafe ice accumulation and potential fall risks. For instance, there was heavy snowfall on a Sunday, and there was no crew or ice melt sent until Thursday afternoon. I had to use a broom to clear the walkways and driveway on Monday for 2 hours prior to going to work, and buy a shovel, salt, and sand to clear the ice myself on Wednesday given the extremely slippery and hazardous conditions. It was only until I called Vrbo myself Wednesday night to file a formal complaint and ask for a partial refund that the property sent their crew the next afternoon to put more salt down and shovel more. The property did not give me any partial refund, although they had the decency to reimburse me for what I bought several days after I asked for the refund.
David C.
Séjour de 28 nuits en janvier 2026