Spécialités Cuisine locale et internationale

Avis sur Welcomhotel by ITC Hotels, Race Course, Coimbatore

5 out of 5
Welcomhotel by ITC Hotels, Race Course, Coimbatore
1266/14, West Club Road, Race Course Area, Coimbatore, Tamil Nadu

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 94 avis sur 139." "
Note des voyageurs de 8 (Bien), d’après 27 avis sur 139." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 139." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 139." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 139." "

9,4/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

prashant

Voyage d’affaires
Needs more staff for dinner and breakfast. They are overwhelmed and can’t cope with the asks and demands of the guests. Also the property can be better in terms of maintenance. There were some bugs in the room and in the food area.
Séjour de 16 nuits en avril 2024

10/10 Excellent

Divaker

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good ambience and center of the city and staff was well behaved and courtesy
Séjour de 1 nuit en mai 2024

10/10 Excellent

Nandakumar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed one night with family and children, safe, quiet and convenient room. Will recommend this hotel and will stay here again.
Séjour de 1 nuit en avril 2024

8/10 Bien

Sanchita

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Ram

.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Ram

.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Ram

.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Aranapakam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Clean
Séjour de 4 nuits en mars 2024

10/10 Excellent

Anjali

Séjour de 1 nuit en février 2024

10/10 Excellent

Satheshkumar

Séjour de 1 nuit en février 2024

10/10 Excellent

Rishi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en février 2024

10/10 Excellent

Pradeep

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
With a good location, excellent property, clean & comfortable room and good staffs, the stay was good.
Séjour de 1 nuit en février 2024

10/10 Excellent

TONI, Hacienda heights

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good food and service, nice room, good value. I’d love to stay there again next time.
Séjour de 6 nuits en janvier 2024

10/10 Excellent

Velayudhan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courteous staff , clean rooms, great food
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Renuka

Great stay here!
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Ananth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Good Hotel , Excellent Service
Checked in late at night, had a smooth checkin, arranged for breakfast boxes in the morning as we had to checkout around 6am, which were arranged promptly in the morning with cut fruits, grilled sandwich and cofee, overall excellent service and comfortable , clean rooms
Séjour de 1 nuit en janvier 2024

8/10 Bien

Lavanya

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Piyush

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable stay
The stay was comfortable I was with my infant child and the staff was helpful especially Gowtham and Sneh at the restaurant helping us out for the food for the child. They were ready to prepare anything special for the child which was more than enough to make our stay comfortable
Séjour de 2 nuits en janvier 2024

8/10 Bien

Venkataraman

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Sudhindra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good stay
Séjour de 1 nuit en janvier 2024

8/10 Bien

S

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
The hotel is well located. Good clean and cozy hotel rooms. The entry, entrance arrivals area and lobby are 3 star standard only. The restaurant is also small n overcrowded especially during breakfast time n no choice of restaurants. Rooms are good service good . Spa I is good.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
A 4 star hotel
The hotel does not qualify for 5 star standards- for room space less for a family, parking space is less..so only valet parking, restaurant is exorbitantly priced, Bar menu is only for printing where most of the items are not available, does not provide ambience and character of a 5 star hotel, I doubt the fire safety aspect of the bulilding, power switches are very confusing....over all does not fit to be categorised as 5 star hotel. Only highlight is location. Staff are good enough.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Ramalingam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Charles

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Renu

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Ambrish

Voyage en couple
Les points forts : Équipements
Very pleasant stay.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Babu

Les points forts : Propreté et personnel et service
The design of the wash basin, toilet and bathroom is not helpful for families. it was an inconvenience.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Mani

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Akur Raman

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

10/10 Excellent

ganesh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was clean. The bed was comfortable and room was amazing!!
Séjour de 1 nuit en octobre 2023

8/10 Bien

Rakesh

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great hotel but average service.
Good hotel in a nice location. Comfortable stay and good amenities. But service was mediocre - especially for this price. The Taj nearby is better.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Tati

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

8/10 Bien

Ahmet Alpaslan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Erine le 27 sept. 2023
Dear GuestGreetings to you from Welcomhotel Coimbatore by ITC Hotels Thank you for the rating for the hotel on the portal. We are delighted that you enjoyed your visit and hope to have the pleasure of your return in the very near future.Responsibly yoursErine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Krishnasamy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel quality is of high standard. Loved the breakfast menu. Highly recommend.
Séjour de 2 nuits en juillet 2023
Réponse de Erine le 17 juil. 2023
Dear Guest,Thank you for taking the time to share such a wonderful feedback and encouraging words of appreciation for our hotel facilities, services and team members. At Welcomhotel Coimbatore, it is our constant endeavour to provide our guests with the best services and facilities. A review such as yours inspires our team members to strive for excellence in their services each day.It was indeed a pleasure to have had your patronage and we look forward to welcoming you back to the warmth and hospitality of Welcomhotel Coimbatore.Best Wishes,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

8/10 Bien

P

Séjour de 1 nuit en juillet 2023
Réponse de Erine le 12 juil. 2023
Dear GuestVanakkam, I would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Ajay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is pretty clean and great hospitality, I would definitely recommend this place!!
Séjour de 3 nuits en juin 2023
Réponse de Erine le 12 juil. 2023
Dear GuestI would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

4/10 Médiocre

Mohini

Séjour de 1 nuit en juin 2023
Réponse de Erine Louis le 12 juil. 2023
Dear Guest,I would like to thank you for taking time out and sharing your feedback of your recent experience at Welcomhotel Coimbatore. We take pride in our service offerings and it is rather unfortunate we could not meet up to your expectations this time around. Your grievance has been shared with my the respective team and corrective measures will be taken as pertinent. We do value your patronage and hope you give us another opportunity. The team and I look forward to welcoming you back for a more memorable experience with us.Warm Regards,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Srinath

Séjour de 1 nuit en mai 2023
Réponse de Erine le 6 juin 2023
Dear Mr.SrinathGreetings, I would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Shahul Hameed

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent place to stay and tasty breakfast too. We loved it.
Séjour de 1 nuit en mai 2023
Réponse de Erine le 6 juin 2023
Dear Mr.HameedVanakkam ! Thank you for taking the time to share such a wonderful feedback and encouraging words of appreciation for our hotel facilities, services and team members. At Welcomhotel Coimbatore, it is our constant endeavour to provide our guests with the best services and facilities. A review such as yours inspires our team members to strive for excellence in their services each day.It was indeed a pleasure to have had your patronage and we look forward to welcoming you back to the warmth and hospitality of Welcomhotel Coimbatore.Best Wishes,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

6/10 Satisfaisant

B D

Les points faibles : Personnel et service et équipements
Fooding is very low
Séjour de 1 nuit en avril 2023
Réponse de Erine le 28 avr. 2023
Dear Guest,Thank you for sharing your experience following your stay at the Welcomhotel CoimbatoreFirst and foremost please accept our sincere apologies for the unpleasant experience you had during your stay with us. It is rather unfortunate that we could not meet your expectations. I greatly appreciate for highlighting the areas which need improvement and would like to assure you that we have taken cognizance of the same and assure you necessary corrective actions.We do value your patronage and request you to kindly give us opportunity to "make amends" and re-establish credibility with you.Assuring you of our best attention at all times.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Jaisankar, Mounds View

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stay was excellent and hassle free. We enjoyed our especially the food.
Séjour de 1 nuit en avril 2023
Réponse de Erine Louis le 17 avr. 2023
Dear Guest,Vanakkam!Thank you for taking out time to review Welcomhotel by ITC Hotels, Racecourse, CoimbatoreWe are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer.We look forward to the pleasure of welcoming you back soon.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

SUPRAJA

Séjour de 1 nuit en mars 2023
Réponse de Erine Louis le 17 avr. 2023
Dear Guest,Vanakkam!Thank you for taking out time to review Welcomhotel by ITC Hotels, Racecourse, CoimbatoreWe are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer.We look forward to the pleasure of welcoming you back soon.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum & Zero Carbon Certified Hotel

10/10 Excellent

Tasha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good rooms and great food!
Réponse de Erine le 23 mars 2023
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel Coimbatore, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavours. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Rajesh

Séjour de 1 nuit en février 2023
Réponse de Erine le 3 mars 2023
Dear Mr.Rajesh,Vanakkam!Thank you for taking out time to review Welcomhotel by ITC Hotels, Racecourse, CoimbatoreWe are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer.We look forward to the pleasure of welcoming you back soon.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

HARISH

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All good
Séjour de 1 nuit en février 2023
Réponse de Erine Louis le 18 févr. 2023
Dear Mr.Harish,Vanakkam, I would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Mohan

Séjour de 1 nuit en février 2023
Réponse de Erine Louis le 18 févr. 2023
Dear Mr.MohanVanakkam, I would like to thank you for taking time out and sharing your feedback of your experience at Welcomhotel Coimbatore. We are pleased to learn from your review that you had an overall pleasant experience at our hotelIt would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore.Yours Sincerely, Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Suganthy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
We stayed 4 nights. I was sick when we were there. All the staff are very helpful to us. Specially the reception staff Hari was very helpful. He arranged the doctor to the hotel arranged the medication to the hotel. Great stay even though I was not well.
Séjour de 4 nuits en février 2023
Réponse de Erine Louis le 18 févr. 2023
Dear Ms.Suganthy,Vanakkam ! Thank you for choosing to stay with us. We are indeed happy to note that you had a pleasant stay at our hotel and that you found our facilities and services upto the mark and our associates specially Mr. Hari to be going that "Extra Mile" to ensure guest satisfaction. We at WelcomHotel Coimbatore truly believe that our team members are our best assets and it's heartening to read your appreciation for them.We do hope that you will visit us soon and give us the opportunity to serve you.Warm regards,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Ashish, Overijse

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice rooms and decor
Réponse de Erine le 19 janv. 2023
Dear Mr.AshishVanakkam ! Thank you for choosing to stay at Welcomhotel Coimbatore and for sharing your experience on this platform. We are pleased to learn from your review that you had an overall pleasant experience at our hotel. Your appreciation for our hotel's rooms and decor indeed very encouraging to note. We look forward to welcome you back at our hotel soon.Best Wishes ,Erine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel

10/10 Excellent

Prakash

Séjour de 2 nuits en décembre 2022

6/10 Satisfaisant

Tarun

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Bad food - not an ITC level quality
The food was the worst part of the stay. 1. Ordered baby food to the room and it was stale. Although they replaced it, it would have made baby sick if we haven’t tasted first . 2. Breakfast is better in a 3-star restaurant than here. 3. Milk tasted as if they added lots of water and tasted very bad. Totally disappointed with the food. Mentioned this during checkout but they still charged for the baby food. Room: 1. There was no hand shower in the bathroom which made it very difficult for giving shower to the baby 2. There was no hot water kettle or coffee maker in the room
Séjour de 1 nuit en décembre 2022
Réponse de Erine Louis le 28 déc. 2022
Dear Mr.TarunThank you for sharing your experiences at the Hotel on the portal. It is disappointing to know that your experience with us during the recent visit was not up to your expectation and I appreciate the time you have taken to share the feedback Please accept my apologies for the less than perfect experience at the hotel. May I assure you that the required corrective actions are being initiated by the team and I am confident such instances will not recur. I would also like to further request you to treat this as an aberration and not indicative of standards at Welcomhotel Coimbatore.We request you for another opportunity to be of service and to showcase our abilities and look forward to the pleasure of welcoming you back to Welcomhotel CoimbatoreResponsibly yoursErine LouisGeneral ManagerWelcomhotel by ITC Hotels, Racecourse, CoimbatoreLEED Platinum Certified Hotel