Hôtel Civil Lines, Allahabad

« First thing evening manager said we do not have reservation and later after we showed him reservation details he said we have reservation for one room and later said we have 2 room reservation but gave one room. Next day morning 8 AM he gave 2nd room and we checked out at 10 AM. Hotel charged us for 2 rooms and they provided only one room and no refund. Manager behavior was rude and do not have accountability. Manager said we can cancel the reservation for one room but we did not find option...

« Had a good time. Friendly staff and clean room. »

« They don’t have a DND sign usage in the hotel and staff keep disturbing by pressing the bell all the times inspite of instructing the reception staff not to disturb »

« C'est certainement une des meilleures adresses à Lucknow pour passer quelques nuits. Le buffet du petit-déjeuner est très bien, on trouve de tout, même pour les goûts européens. »

« The staff at the this hotel is really friendly and welcoming. The check-in was very smooth and easy. The room was ready when I arrived. The room is very spacious and clean. Comfortable mattress and clean sheets. Bathroom was also very clean, enough towels and toiletries. Overall very good experience. »

« Not accepting my booking. Not 🚫 stayed at this property. Due to properties rules. »

« Average »

« La camera in dormitorio che costa 2000rupees, me lo hanno fatto pagare 5000 a notte solo perché avevo prenotato con un app al di fuori dall'India. Hotel situato in un luogo comodissimo e centrale peccato i prezzi, a causa del kumbh mela i prezzi stanno alle stelle e loro se ne approfittano di questa situazione. Comunque alla fine ho ricevuto il letto, e un bagno che alla fine va bene. Non posso pretendere di più. Solo alla fine quando stavo facendo il checkout e perché c'era il proprietario...

« They do not have enough mineral water for drinking and despite of paying they are not stocking. They told me shop will open at 7 AM for mineral water and he would get it but when I came back at 7, he told me the shop is right opposite to hotel and I can buy water from them. These people were sleeping on couches in front desk where customers and their guests sit during day time. They just care for their comfort and not customer’s . I think better idea is to include price of drinking water per...