Hotels in de buurt van Cinepolis Luxury Cinemas (Laguna Niguel)

'Honestly our trip was a let down from start to finish. The front desk staff, Carlos, who checked us in was beyond rude. At the time of check in he asked us if we would rather have a room without power or pay for an upgrade. Our room had expired beverages in the mini bar. When we called in room dining they stated they would have to ask if it was okay to not charge us to bring in-expired items. The dining was most disturbing. At Monarch Beach Club we had multiple hairs mixed into our butter. When...

'Great room, friendly staff'

'The owners are what really make this hotel special. Friendly, helpful, fun, just great people. They love what they do and it shows in every aspect. Beds are very comfortable and my husband and I slept in every morning. Having places to sit outside and enjoy the weather is a huge bonus. The location was also great.'

'Facility was very clean'

'Mooi hotel met veel leuke extra's. Goede bedden en ruime kamers. Ligt op goede afstand van Laguna beach en newport beach. En Disney. Los angeles is wel wat ver, minstens een uur en een kwartier'

'Reached out to the staff to get early check in (extra $50) for my two night stay and they told me I can come at 1 PM day of. I show up at 1:15 with the staff not even at the front desk and the door locked. Finally got a hold of someone just for them to tell me they can’t be there and I have to wait until 3 PM to check in despite what I was told the day before. I had a wedding to attend to, so I had to get ready in my car in the parking lot. They came an hour later to which I was already gone....

'Overall, we enjoyed the property and grounds. Parking was free and close to the rooms. The hotel has a lot of personality after being remodeled and is nicely decorated. The bathrooms also have Le Labo products. However, I did want to address some issues. Our room's AC was not working. Upon arrival, our room was hot and humid given the particularly hot weekend we stayed during. We tried adjusting the thermostat but didn't hear the air turn on. We called the front desk who said they were going to...

'fijn hotel aan golfbaan met prachtig zwembad. Personeel is vriendelijk en hulpvaardig. Heerlijk eten en je wordt met golfcar vanaf je kamer naar het restaurant gebracht.'

'Free parking is bonus! Have stayed at the Tides several times.'