Hôtel près de Église des Saints-Innocents (Londres)

« Clean room nice area »

« Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness »

« It’s amazing »

« Me alojé dos noches. Y durante el día entró alguien en la habitación imagino que para hacer la habitación. Sin arreglar la habitación mi sorpresa cuando llegue que me faltaba el cargador doble del celular. Reclamé a la responsable y sigo sin contestación. »

« Good value very helpful reception. Just a bit noisy from other guests although it was a Saturday night »

« Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. »

« I had a great time there. The owners are really sympathetic. I recommend it. »

« A very peaceful hotel with local shops and restaurants nearby. Sue helped with check in over the phone and was a pleasure. Great for a shower, head down and a good nights sleep at sensible prices. »

« Surprise absence de petit déjeuner alors réglé avec la réservation, chambre sans fenêtre très étroite, sans confort ni tv,avec insistance on a pu bénéficier d'une chambre adéquate toutefois sans poubelle,ni chevet ou tabouret. Vacarme le soir des consommateurs du bar et dans la cour car passage obligé. Réclamation auprès du service client sans suite pour le moment »

« Great location . Amazing stay highly recommend »

« On Saturday at 2 in the afternoon we were told we would be moved to a different location. Which is late notice but understandable due to a broken bed. However once we arrived at the new location we were appalled. Initially the front door had been kicked in. Then we made it to the bedroom where bedding was dirty and clearly hadn’t been changed since last used. It was also falling apart. The bathroom had sticky stains on the floor alongside mould in the shower, tap and window. The mould...

« I believe that this so called ‘hotel’ is miss old Having arrived at the destination, there were no signs indicating that this was a hotel or even rooms to stay in. I called the guy as I could not find how to get in despite the ‘guidance’ I waited for assistance and no one showed up We didn’t stay there and decided to drive back home to manchester after the concert instead of staying at Bruce rooms I definitely will not be booking anything through hotel.com or expedia as I had my hotel cancelled...