Hôtel près de Chillington Hall (Birmingham)

« Hôtel correct, malgré qq petites imperfections ( pomme de douche qui fuyait, siège de WC qui avait la bougeotte ! mitigeur douche entartré ) literie propre mais changée au 4ème jour ! Chambre bien meublée. Petit déjeuner très complet. »

« Hôtel très propre et convivial. Petit déjeuner très bon aussi. Nous revenons à chaque fois dans cet hôtel car on s’y sent bien. »

« Overall the hotel was really nice, and they have fantastic views, either over the large pond or over the canal over breakfast. It was in need of a little TLC especially in our bedroom. We did find the buffet a bit disappointing as it was cold and appeared to have been there since first thing (we were there an hour after service started). We also found one or two flies in the bedroom and the restaurant. However the staff were very friendly and helpful, and despite our minor issues, we would...

« I have been very disappointed by the service at the hotel. While there was no water in the hotel in the morning (not possible to take a shower) due to a breakdown, we have not been offered bottled water nor any compensations. »

« Vous vous douchez et soit vous êtes ébouillantés, soit vous avez l'eau aussi froide qu'au Pole Nord. La moquette dans la chambre est + que dégoûtante, et l'odeur de renfermé / humidité est assez forte. »

« Generally à perfectly fine room. However, the washroom is small, especially the toilet. »

« Convenient location to Dudley Centre »

« Lovely clean room, excellent staff, great kitchen. BUT… green light in room not conducive to good sleep, and the fire alarm went off at midnight, after which the excitement seemed to evoke some guests to chat and laugh through the night until 3am, then the same group of four men woke up and continued their frivolities from 5:30am until they left just after 7am. Not the staff’s fault. But the sound proofing is poor. »

« Great location for the city, clear intructions for check in. Easy peasy. »

« Joules and her Son were absolutely wonderful hosts. We couldn’t have been made to feel any more welcome and we had absolutely everything we needed for our stay. The breakfast was outstanding - lots of choice and super fresh and tasty. Joules’ baking was a great surprise treat, a lovely touch in our room on arrival and the Brownies later in our stay were out of this world! Our room was spotless, very comfy bed, lovely armchairs with the spectacular view over Ironbridge and the valley....

« Etablissement de qualité. Néanmoins, le service de table/bar n'est pas toujours à la hauteur. En effet, après la prise de la commande, on m'a fait attendre plus de 30 minutes avant de me faire servir mon lunch qui n'est jamais arrivé. J'ai dû quitter l'établissement sans prendre mon lunch. Pourtant la salle du déjeuner était vide! Enfin, sachez qu'on vous comptera 10 GBP de supplément pour un late check out de 2 heures à savoir jusqu'à 13h00 au lieu de 11h00. »

« Ras »

« The temperature in my room was 17° and never went above 18° despite my request. So a fan was snoring all night. The shower was cold too. and the light was dim at night. I was afraid of crossing a polar bear! Location is great if you attend an event at Telford International. »