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Beoordelingen van Ramada by Wyndham Glendale Heights/Lombard

2.5 out of 5
Ramada by Wyndham Glendale Heights/Lombard
780 E North Ave, Glendale Heights, IL

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 135 van 722 beoordelingen" "
Gastenscore: 8 - Goed. 173 van 722 beoordelingen" "
Gastenscore: 6 - Redelijk. 158 van 722 beoordelingen" "
Gastenscore: 4 - Matig. 116 van 722 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 140 van 722 beoordelingen" "

6,2/10

Netheid

7,2/10

Personeel en service

6,2/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Syed, Toronto

4 nachten verbleven in mei 2024

6/10 – Redelijk

Azim

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good
5 nachten verbleven in mei 2024

4/10 – Matig

Trizzy

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was a very bad experience for me
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Christy

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay!
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Tuan

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very old and dirty.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

khou

Zakenreiziger, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
When we were eating breakfast one of the chairs broke and my kid fall off of it. Thank god they didn’t get hurt. When I mentioned it to the staff they said just to exchange it for another chair at a different table.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Daniel

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place doesn't deserve Ramada brand.
2 nachten verbleven in mei 2024
Reactie van Jessica op 10 mei 2024
I am sorry that you were not pleased with your stay we hope to improve ourselves for our future guests.

10/10 – Uitstekend

Christy

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property and friendly staff. Will definitely stay here again.
4 nachten verbleven in maart 2024
Reactie van Jessica op 10 mei 2024
Thank you for your review we hope you enjoyed your stay and hope to see you again soon!

2/10 – Ontzettend slecht

Jeremy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Air freshener was overpowering. Could that have been to cover smell of smoke or cannabis? God knows. Get what you pay for.
1 nacht verbleven in april 2024
Reactie van Jessica op 10 mei 2024
I am sorry that you were not pleased with your stay we hope to improve ourselves for our future guests.

8/10 – Goed

William

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was very nice for the money. It's not fancy, but very adequate. Breakfast was fine. Rooms were clean and simple. The only thing that didn't meet my expectations was that none of the equipment in the exercise room worked properly.
2 nachten verbleven in april 2024
Reactie van Jessica op 1 mei 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

4/10 – Matig

Blanca

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beds were clean, other than that, the rest of the room was not and the whole place was not, from the moment you walk in The staff was very unfriendly, it was such an inconvenience, even to acknowledge the guests.
2 nachten verbleven in april 2024
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

10/10 – Uitstekend

Aaron

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff.
2 nachten verbleven in april 2024
Reactie van Jessica op 1 mei 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

2/10 – Ontzettend slecht

Keia

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Bed had bed bugs
1 nacht verbleven in april 2024
Reactie van Jessica op 1 mei 2024
I am sorry that you did not enjoy your stay, but we go through thorough inspection from outside company every week with no incidents on file. Please show your proof so we may investigate further!

4/10 – Matig

Marissa

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is extremely run down. Random mismatched furniture in the rooms, old TVs, window screens all broken out, very limited breakfast- was out of syrup for at least 5 days without any staff going to get more and their main dish was pancakes lol, no fresh fruit, just a terribly maintained building altogether, hallways dirty and stained, lobby furniture stained and limited seating for breakfast.
2 nachten verbleven in april 2024
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

6/10 – Redelijk

Tetiana

Positief: Netheid, staat van de accommodatie en faciliteiten
Staff & service 👎
7 nachten verbleven in april 2024
Reactie van Jessica op 1 mei 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

2/10 – Ontzettend slecht

Antioenetta

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property needs some work and it needs to be updated. The walls had holes in them, the beds had uneven mattresses, and cigarette stains in the rooms, the vents were filthy, they had rust, the rooms I had smelled like cigarettes and they had to move me. Only one elevator and one ice machine worked, and the microwave didn't work in either room my family had, The staff told us they would bring us a microwave and they never delivered and we asked several times. The work out equipment in the fitness room do not work neither do the phones. To make it even worse when we went down to eat breakfast the fuse blew and we had to wait to warm up our food or make pancakes, etc.
2 nachten verbleven in maart 2024
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

10/10 – Uitstekend

Frankie

Reisde met een groep, Zakenreiziger, Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Jessica op 1 mei 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

6/10 – Redelijk

Annie

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The walls were too thin and I could hear the next room talking. My room phone did not work. For the price, it was good. They had good breakfast selections.
6 nachten verbleven in april 2024
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

6/10 – Redelijk

Lisa

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It can be freshened up. Exterior door are janky.
1 nacht verbleven in april 2024
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

6/10 – Redelijk

Angela

Reisde met familie
Lots of loud people on the floor partying very late. But we didn’t complain
1 nacht verbleven in april 2024
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

10/10 – Uitstekend

Javier

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Front Desk Guy was really friendly and did a good job of welcoming my mother and I. Give this guy a raise. He was polite and professional.
2 nachten verbleven in april 2024
Reactie van Jessica op 1 mei 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

2/10 – Ontzettend slecht

Aaliyah

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not look anything like pictures whatsoeved
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

2/10 – Ontzettend slecht

Sukhjit

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The fridge would randomly make noises in the middle of the night for the nights we stayed there they only cleaned our room once but never after that and there breakfast was very limited and not that great.
3 nachten verbleven in maart 2024
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

8/10 – Goed

Danielle, Rochester

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Check in was smooth and quick. Breakfast was great with scrambled eggs, sausage and pancakes each morning. Could use an upgrade but was clean.
3 nachten verbleven in maart 2024
Reactie van Jessica op 1 mei 2024
Thank you for your feedback we hope you enjoyed your stay and hope to see you again in the future look out for our brand refresh coming soon!

2/10 – Ontzettend slecht

Ivaylo

Negatief: Netheid, staat van de accommodatie en faciliteiten
Very dirty place
2 nachten verbleven in maart 2024
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

10/10 – Uitstekend

Mohammed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outside cleanup and people smoking at entrance
7 nachten verbleven in maart 2024
Reactie van Jessica op 1 mei 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

8/10 – Goed

Larry

2 nachten verbleven in maart 2024
Reactie van Jessica op 1 mei 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

8/10 – Goed

James

At this price I had low expectations, and my expectations were exceeded. Not the Taj Mahal, older property, but the shower water was hot, rooms were clean, staff was helpful, and property was secure.
3 nachten verbleven in maart 2024
Reactie van Jessica op 1 mei 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

10/10 – Uitstekend

Yenny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in maart 2024
Reactie van Jessica op 1 mei 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

6/10 – Redelijk

Juleah

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I stayed up till 4 am one night because the neighbors were loud, the jetted tub was nasty I let water in the tub and when it got to the jets something started floating in my water so I let the water out and didn’t use it
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

2/10 – Ontzettend slecht

Zach

Terrible
2 nachten verbleven in maart 2024
Reactie van Jessica op 1 mei 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

8/10 – Goed

Araceli

Good
7 nachten verbleven in maart 2024
Reactie van Jessica op 9 mrt 2024
Thank you for your feed back we hope you enjoyed your stay and hope to see you again soon!

6/10 – Redelijk

Juleah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall my stay was good there was just random people talking to me it kind of threw me off but other than that it was good
Reactie van Jessica op 9 mrt 2024
Thank you for your feed back we hope you enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

Danika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was decent for the price
1 nacht verbleven in maart 2024
Reactie van Jessica op 9 mrt 2024
Thank you for your feed back we hope you enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

Danika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s comfortable and price is affordable
1 nacht verbleven in maart 2024
Reactie van Jessica op 9 mrt 2024
Thank you for your feed back we hope you enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

Danika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s nice
2 nachten verbleven in maart 2024
Reactie van Jessica op 9 mrt 2024
Thank you for your feed back we hope you enjoyed your stay and hope to see you again soon!

8/10 – Goed

Daniel

Positief: Netheid, staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in februari 2024
Reactie van Jessica op 9 mrt 2024
Thank you for your feed back we hope you enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

wail

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service from the young man and woman working the front counter, and a little breakfast I appreciated in the morning, comfy bed as well
1 nacht verbleven in februari 2024
Reactie van Jessica op 25 feb 2024
Thank you for your feedback. We hope you enjoyed your stay. We strive to please all our guests. Hope to see you soon! Please join our Wyndham email list to gain access to free upgrades and room perks. Jessica General ManagerRamada By Wyndham Glendale Heights, IL

4/10 – Matig

Jason

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The side door did not lock. I called the front desk and they said they would fix it but it never did. One of 2 elevators were not working and there were a few half fixed repairs in the room. The wall must have had a mirror torn off and there was joint compound all over the wall. The rooms do not look like the photos.
1 nacht verbleven in januari 2024
Reactie van Jessica op 25 feb 2024
I am sorry that you were not please with your stay we hope to improve ourselves for our future guests

8/10 – Goed

Lori

Positief: Netheid, personeel en service en comfort kamer
There was not enough towels and wash clothes. They only changed the towels every 3 days. If you wanted more you had to go to the front desk and ask for them
2 nachten verbleven in januari 2024
Reactie van Jessica op 25 feb 2024
Thank you for your feedback. We hope you enjoyed your stay. We strive to please all our guests. Hope to see you soon! Please join our Wyndham email list to gain access to free upgrades and room perks. Jessica General ManagerRamada By Wyndham Glendale Heights, IL

6/10 – Redelijk

Kathy

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed there 4 days ago and still haven’t gotten my $50 deposit back. Outside was filthy. Elevators didn’t work. Breakfast was cold. Very disappointed in my stay
1 nacht verbleven in januari 2024
Reactie van Jessica op 25 feb 2024
Thank you for your feedback, when Paying deposit with a debit card you must contact your bank to see when they will release hold as we release as soon as you check out,

8/10 – Goed

Lisa

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Jessica op 25 feb 2024
Thank you for your feedback. We hope you enjoyed your stay. We strive to please all our guests. Hope to see you soon! Please join our Wyndham email list to gain access to free upgrades and room perks. Jessica General ManagerRamada By Wyndham Glendale Heights, IL

10/10 – Uitstekend

Melissa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very happy visit
the room was very clean, bed super comfy, and had everything I needed . Check in went smooth and the reception gave very detailed info about breakfast and things in the area to do.
1 nacht verbleven in januari 2024
Reactie van Jessica op 25 feb 2024
Thank you for your feedback. We hope you enjoyed your stay. We strive to please all our guests. Hope to see you soon! Please join our Wyndham email list to gain access to free upgrades and room perks. Jessica General ManagerRamada By Wyndham Glendale Heights, IL

10/10 – Uitstekend

Orlando

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Jessica op 25 feb 2024
Thank you for your feedback. We hope you enjoyed your stay. We strive to please all our guests. Hope to see you soon! Please join our Wyndham email list to gain access to free upgrades and room perks. Jessica General ManagerRamada By Wyndham Glendale Heights, IL

10/10 – Uitstekend

Lucy

1 nacht verbleven in januari 2024
Reactie van Jessica op 25 feb 2024
Thank you for your feedback. We hope you enjoyed your stay. We strive to please all our guests. Hope to see you soon! Please join our Wyndham email list to gain access to free upgrades and room perks. Jessica General ManagerRamada By Wyndham Glendale Heights, IL

2/10 – Ontzettend slecht

Carol

Reisde met familie
Negatief: Personeel en service
Breakfast offerings boring, generic. Main elevator out of order. Children racing in hallway with parent present at 1:45 in morning. Both nights.
2 nachten verbleven in januari 2024
Reactie van Jessica op 25 feb 2024
I am sorry that you were not pleased with your stay. We aim to make every guest stay enjoyable and pleasurable we hope to improve on ourselves for future guests.

8/10 – Goed

Marco A

1 nacht verbleven in januari 2024
Reactie van Jessica op 25 feb 2024
Thank you for your feedback. We hope you enjoyed your stay. We strive to please all our guests. Hope to see you soon! Please join our Wyndham email list to gain access to free upgrades and room perks. Jessica General ManagerRamada By Wyndham Glendale Heights, IL

2/10 – Ontzettend slecht

Juli

Negatief: Netheid, staat van de accommodatie en faciliteiten

4/10 – Matig

De' Jene

1 nacht verbleven in december 2023
Reactie van Jessica op 25 feb 2024
Thank you for your feedback we strive to meet every guests expectations, we hope to improve ourselves for future guests.

4/10 – Matig

tracy

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property in need of repair. Walking down the hallway and floors are very soft in several areas. Room was dusty bath bub, toilet and sink were clean.
1 nacht verbleven in januari 2024