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Beoordelingen van Aloft Chicago Downtown River North

3.5 out of 5
Aloft Chicago Downtown River North
515 North Clark Street, Chicago, IL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 744 van 1021 beoordelingen" "
Gastenscore: 8 - Goed. 180 van 1021 beoordelingen" "
Gastenscore: 6 - Redelijk. 41 van 1021 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1021 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1021 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Denny

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its a very nice hotel deff book it gain
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Jorge

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you like the nite life a must place to stay, plenty of options with in walking distance
2 nachten verbleven in maart 2024

8/10 – Goed

Delise A, Brooklyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property is accessible to everything and that’s a fact. Also it’s great to have a restaurant attach to the Property. A
1 nacht verbleven in mei 2024
Reactie van Lorenzo op 26 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Jorge

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in mei 2024
Reactie van Lorenzo op 24 mei 2024
Thank you so much for this amazing review! We cannot wait to welcome you back!

10/10 – Uitstekend

Grasy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
4 nachten verbleven in mei 2024
Reactie van Lorenzo op 22 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Stephan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a really nice hotel in a great area with tons of restaurants, well lit up streets and easy walking in the downtown River North area. The hotel itself was lively on the ground floor with its bar and restaurant and the room was clean and well laid out and quiet overall The bed/pillows were really, really comfortable. I would stay here again anytime.
1 nacht verbleven in mei 2024
Reactie van Lorenzo op 22 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us! Your feedback is very valuable to us and I'm glad to hear that the area and our amenities were satisfactory for you. Thank you again for your review, please come back and see us again soon!

10/10 – Uitstekend

Kasay Allan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very professional and helpful. Restaurant that’s connected was a little pricy but well worth it!
5 nachten verbleven in maart 2024
Reactie van Lorenzo op 22 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Cecilia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Lorenzo op 18 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

IGOR

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location!
3 nachten verbleven in mei 2024
Reactie van Lorenzo op 16 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

James

I have stayed at this property before and everything was perfect.
1 nacht verbleven in mei 2024
Reactie van Lorenzo op 16 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

2/10 – Ontzettend slecht

Angela, Farmington Hills

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
If you’re not into sleeping and like a lumpy bed on a trip and enjoy noise of hearing fire trucks, loud music and cars all night until 3a, this is the place for you. I would not recommend this hotel.
3 nachten verbleven in mei 2024
Reactie van Lorenzo op 16 mei 2024
Thank you for taking the time to share your experience. Your insight and feedback is very helpful and we thank you for bringing this to our attention, we will be sure to share it with the rest of our team here. We do understand that our location is in the epicenter of a lot of nightlife, which can have its pros and cons for our guests. We have accumulated a lot of tools to assist guests that are inconvenienced by the energy of the area. Our guests' comfort is one of our top priorities. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 – Uitstekend

Alexis

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Loved it!!
3 nachten verbleven in mei 2024
Reactie van Lorenzo op 16 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Zeina, Jacksonville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall had a great stay & enjoyed the view from my hotel room.
3 nachten verbleven in mei 2024
Reactie van Lorenzo op 16 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Francois, MONTRÉAL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Vraiment bien!
4 nachten verbleven in mei 2024
Reactie van Lorenzo op 16 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Ashley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean. Check-in was fast checkout was easy. Staff was super friendly and helpful and prompt. That was very comfortable.
1 nacht verbleven in mei 2024
Reactie van Lorenzo op 16 mei 2024
Thank you for taking the time to review your recent stay. Your feedback is very valuable to us and I'm glad to hear that our staff was friendly and helpful. Thank you again for your review, please come back and see us again soon.

2/10 – Ontzettend slecht

Cecily, BOSTON

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
The property is conveniently located near numerous restaurants. The staff was extremely friendly. However, the room was very dusty!!! There was pet dander all over the towels, blankets, and floor. Every day, I bought Claritin from the front desk. I inquired about getting another room because of this, and was told there were none available that were similar to the one I was currently in. I was told they would send housekeeping to my room, but they never arrived. I believe that if hotels allow pets, they must ensure that the room is thoroughly cleaned before the next guest arrives. I was unable to sleep comfortably throughout my stay due to severe allergy attacks. If you have allergies to pets, dust, etc. PLEASE FIND OTHER ACCOMMODATIONS.
2 nachten verbleven in mei 2024
Reactie van Lorenzo op 16 mei 2024
Thank you for taking the time to review your recent stay at our hotel! We are disappointed to hear that the service during your stay was not up to our standards. All of our rooms are vigorously cleaning, even more so after a pet has been present. Please accept our sincere apologies for the inconvenience. We have addressed this internally, and we will make sure that situations like this are handled differently in the future. Thank you again for sharing your experience, and we hope to see you back at our hotel for a better experience.

10/10 – Uitstekend

Scott A

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Being close to firehouse made it a bit noisy
2 nachten verbleven in mei 2024
Reactie van Lorenzo op 16 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We appreciate your understanding regarding our close proximity to the fire station. We look forward to you visiting again.

10/10 – Uitstekend

Bennett

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So cool and modern. Not a ton of bathroom privacy (a sliding door separates the toilet and shower from the rest of the room. It is an awesome hotel in a great location. So close to everything we wanted to do. Would definitely stay again.
1 nacht verbleven in mei 2024
Reactie van Lorenzo op 12 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Kammeran

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed my stay. The location is perfect and I would highly recommend a city view room. My view was beautiful day and night. The staff was extremely friendly and Beatrix is a great spot inside of the hotel to dine. My only critique would be that I didn’t receive housekeeping services will I was there. If it is something that has to be requested, telling guests on arrival would be helpful. Outside of that, I would recommend staying here and wouldn’t mind returning in the future!
2 nachten verbleven in mei 2024
Reactie van Lorenzo op 12 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We are so sorry that you didn't get the housekeeping services that you needed. Please come back and visit us so we can correct that for a better experience. We look forward to visiting again.

10/10 – Uitstekend

Antonio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was excellent
1 nacht verbleven in mei 2024
Reactie van Lorenzo op 12 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Alan

3 nachten verbleven in mei 2024
Reactie van Lorenzo op 22 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

lauren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was perfect for our stay in chicago. Close to everything! Room was exactly like the picture and super clean. The staff was extremely friendly and the attached restaurant was amazing!!
4 nachten verbleven in maart 2024
Reactie van Lorenzo op 11 mei 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your experience and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 – Uitstekend

Miguel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Lorenzo op 11 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Chrishonda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I arrived at the property, the clerk told me they were overbooked by Expedia and they had a room for us at a sister hotel next door. I spoke with the manager because I didn't want to stay there and had booked this room months in advance. The manager gave us a room and a coupon up eat at the amazing Beatrix restaurant that is attached to the hotel. Our stay was great and the staff was wonderful. My only complaint, which is not a complaint about the hotel, is that there was a lot of noise very late at night from late partyers, pedestrians, and ambulances. I've stayed in Chicago many times before and this is the first time I've heard so much noise outside a hotel.
2 nachten verbleven in mei 2024
Reactie van Lorenzo op 8 mei 2024
Thank you for taking the time to review your recent stay. We're so glad to hear that you enjoyed our amenities and our staff. Alas, overselling is an unfortunate reality to our business we are delighted that we were able to get you accommodated with our sister property, and that you enjoyed yourself. We are located in a very busy part of Chicago/River North which has its peaks and valleys, but we have many creative ways to make sure that our guests enjoy a comfortable stay. Next time you are with us, please do not hesitate to reach out to us to explore those options. Thank you again for your review, and please come back and see us again soon.

10/10 – Uitstekend

Alanis

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We thoroughly enjoyed our stay! Staff was so kind. I would stay again!
4 nachten verbleven in mei 2024
Reactie van Lorenzo op 8 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We cannot wait to have you back!

10/10 – Uitstekend

Martha Vanessa

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay at Aloft in Chicago, great location and hotel!!
2 nachten verbleven in mei 2024
Reactie van Lorenzo op 8 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service and clean room but hotel was not quiet at all and was hard to sleep. Beatrix in the hotel is quality and convenient as well.
1 nacht verbleven in april 2024
Reactie van Lorenzo op 5 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We want all of our guests to have a relaxing stay with us. We always encourage guests to reach out to us during their stay to take advantage of the options that we have should you find your particular area to be louder than normal. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 – Uitstekend

Sharonda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean with friendly staff
1 nacht verbleven in april 2024
Reactie van Carla R. op 4 mei 2024
Thank you for taking the time to review your recent stay at the Aloft Chicago Downtown River North. Your feedback is very valuable to us and I'm glad to hear that our staff were friendly and helpful. Thank you again for your review, please come back and see us again soon.

4/10 – Matig

Nealie

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The ac / heating thermostat refused to work. The stay way very noisy and cold inside of the room from a nonstop air-conditioning. Could not sleep.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Loc

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was nice. Location was nice. My gf and I lost a few of our belongings but that may be on us.
3 nachten verbleven in april 2024
Reactie van Lorenzo op 2 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

beatriz

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Staff was super friendly
1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 – Uitstekend

Mario Alberto

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the area, property, in a great spot, just missed a couple of days of cleaning the room
4 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We are sorry to hear that you did not receive daily cleaning services. We always encourage our guests to reach other us in times like that to ensure that you are receiving the best care possible. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 – Uitstekend

Noah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Kidada

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was grear
3 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Ilamatzin M

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great vibe and walkable to many restaurants and shopping
1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Tiffany, Resaca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family loved it.
2 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We love families! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Helen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was in a good location downtown near many eating options. We enjoyed it.
1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

4/10 – Matig

James

I showed up to check in and they didn’t have a room available, was sent over to the Hyatt. Also this area is EXTREMELY loud until the early morning hours. Partying, sirens, loud music… if you want a room where you will get no sleep..this is your place
1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for taking the time to share this important feedback with us. We apologize and are saddened to hear that your experience did not meet our standards. The details you've provided will help us to better our service moving forward and for that we are grateful. We hope we are given the chance to make it up to you in the future and encourage you to reach out to us if there is anything we might provide/do to ensure a comfortable stay.

10/10 – Uitstekend

Shaheeda

2 nachten verbleven in april 2024
Reactie van Lorenzo op 22 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well priced for the Chicago area. Room small but designed thoughtfully for efficient storage and comfort. Excellent location and walkability. Grab a Spot Hero at a nearby parking ramp and you’re golden.
2 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the excellent review! We are so glad to hear that your stay was enjoyable with us. We look forward to your next visit and hope you will come back soon!

10/10 – Uitstekend

La Quita

1 nacht verbleven in april 2024
Reactie van Lorenzo op 18 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a very pleasant stay. I really like how there were several lunch/dinners option that were walking distance.
1 nacht verbleven in april 2024
Reactie van Lorenzo op 2 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Miguel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a quiet, clean hotel. I did expected the hotel room to be more physically appealing in the rooms. But there was no damage and very clean hotel no odors and bed very comfortable. Bummed out the TV didnt have Netflix, nor I can do iPhone mirror sharing.
4 nachten verbleven in april 2024
Reactie van Lorenzo op 24 apr 2024
Thank you for the excellent review! Your insight and feedback is very helpful and thank you for bringing this to our attention, we will be sure to share it with the rest of our team here. We look forward to your next visit and hope you will come back soon!

10/10 – Uitstekend

Alma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent front desk service. Clean and spacious corner room. Walking distance to many dining options
1 nacht verbleven in april 2024
Reactie van Lorenzo op 24 apr 2024
Thank you for the excellent review! We look forward to your next visit and hope you will come back soon!

10/10 – Uitstekend

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very walkable area with friendly staff. Really nice hotel overall. No disappointments
2 nachten verbleven in april 2024
Reactie van Lorenzo op 24 apr 2024
Thank you for the excellent review! We are so glad to hear that your stay was enjoyable. We look forward to your next visit and hope you will come back soon!

2/10 – Ontzettend slecht

FARTIMA

3 nachten verbleven in april 2024
Reactie van Lorenzo op 12 mei 2024
Thank you for taking the time to share your experience. Your feedback is very helpful and needed. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 – Uitstekend

Alessio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in april 2024
Reactie van Lorenzo op 24 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

2/10 – Ontzettend slecht

Bibash

1 nacht verbleven in april 2024
Reactie van Lorenzo op 11 mei 2024
Thank you for taking the time to share this important feedback with us. We apologize and are saddened to hear that your experience did not meet our standards. We hope we are given the chance to make it up to you in the future and encourage you to reach out to us if there is anything we might provide/do to ensure a comfortable stay in the future.

8/10 – Goed

Vivian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and helpful(10/10). The bed and bedding were comfy enough(8/10). The shower could use more pressure(7/10). We stayed three nights and four days. Our room was only cleaned once during stay. I am used to having it cleaned once a day.
3 nachten verbleven in april 2024
Reactie van Lorenzo op 21 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. Your feedback is very valuable to us and I'm glad to hear that our staff was friendly and helpful. We currently only do stayover service every other day. However, a guest can always request for their room to be serviced at any time. Just to let you know for your next stay. Thank you again for your review, please come back and see us again soon!