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Beoordelingen van Celtic International Hotel Cardiff Airport

3 out of 5
Celtic International Hotel Cardiff Airport
Port Road, Barry/Cardiff, Barry, Wales

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 231 van 569 beoordelingen" "
Gastenscore: 8 - Goed. 198 van 569 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 569 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 569 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 569 beoordelingen" "

8,2/10

Netheid

8,8/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

B.A.C.

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Erg vriendelijk personeel! Heerlijk ontbijt gehad en tevreden weer naar huis gegaan.
Reactie van Jess op 18 jan 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jes

8/10 – Goed

Desiree

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Zeer fijn personeel wat heel vriendelijk was en ook heel erg gericht op de gasten.
1 nacht verbleven in december 2022
Reactie van Jess op 16 dec 2022
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

Constantijn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Airport hotel
Finding the hotel on my GPS unit was a problem. The hotel name was changed last September, despite my latest GPS updates, the name was not updated. In case your GPS does not show te hotel name, search for Sky Plaza and you will find it. The hotel is nicely located near Cardiff (CWL) airport. It is more than a walking distance away. The room I was in was good and facilities is what you expect in any UK hotel. The restaurant serves reasonable food for a reasonable price. Drinks are available to accompany your meal. The evening I spent there the was a shortage of staff but everybody was understanding about .
Thanks for staying with us. The hotel is newly opened as of February this year. The previous owners named the hotel Sky Plaza many years ago. The new name (Celtic International Hotel) has been in effect on Google Maps since February this year and unless using google maps on a smartphone some GPS units may not have their own records up to date. We hope you will stay again.

10/10 – Uitstekend

Susan

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Jess op 27 mei 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

4/10 – Matig

Lisa

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
PROs: close to airport, quiet location, low price, nice staff CONs: uncomfortable bed, no elevator, dirty carpet This hotel was good for the price, but it is an older facility that needs to be renovated. All the staff were very friendly and helpful.
1 nacht verbleven in mei 2024
Reactie van Jess op 16 mei 2024
Dear Lisa, thank you for your review. Our beds and mattresses are subject to preference and we apologise that we did not get it right for you on this occasion. We do clearly advertise on our website that we do not have a lift as we are only a two story hotel. We are pleased that you found the staff to be very friendly and helpful and we hope to be able to welcome you back in the near future. Best wishes, Jess

6/10 – Redelijk

Jeanette

Reisde met een groep
Positief: Netheid
The hotel was perfectly adequate for our requirements, as an overnight stay for a big gig at the Principality Stadium. Our main concern was that the hotel appeared under-staffed. The staff we met were as helpful as they could be, but were trying to manage reception and the bar at a busy check-in time.
1 nacht verbleven in mei 2024
Reactie van Jess op 15 mei 2024
Dear Jeanette,Thank you for your review. I can assure you the hotel is definitely not under staffed. Unfortunatley due to the concert everyone decided to arrive earlier than the designated check in time of 2pm ( including yourself as you checked in at 1pm).

6/10 – Redelijk

Linda

Positief: Netheid
Negatief: Personeel en service
Check in good lady helpful Room on 1st floor no lift Returned at 11pm person on receptionist could not do reception and bar,so bar was closed Hot breakfast food took 50 minutes was told 15 Lack of staff at breakfast ran out of juice,glasses,cups,bread,hot water and tea bags
1 nacht verbleven in mei 2024
Reactie van jess op 8 mei 2024
Dear Linda,Thank your for your comments. We have had 70 breakfasts that morning and unfortunately everyone came down at the same time. You were told that there would be a wait. The bar was closed due to intoxicated guests trying to get more drinks and due to licensing we have got the right to close the bar.We are clearly advertising that we do not have a lift and as you have stated the hotel has only got a ground floor and a first floor.

4/10 – Matig

Kulbir

Shower was no good scolding hot and head no good, shelf in bathroom made out of plastic window sill and sagging, wooden headboard felt cold at night
2 nachten verbleven in mei 2024
Reactie van Jess op 6 mei 2024
Thank you for your review

10/10 – Uitstekend

Mabel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was spotlessly clean though the room on our return journey needed updating. The bed on our first stay was very comfortable.
1 nacht verbleven in april 2024
Reactie van Jess op 26 apr 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was spotlessly clean and the staff were pleasant and helpful. My only criticism is that the bread in the sandwiches was the cheap,chewy, sliced bread you find at supermarkets.
1 nacht verbleven in april 2024
Reactie van Jess op 20 apr 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Ian

1 nacht verbleven in april 2024
Reactie van Jess op 16 apr 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

Joe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was comfortable and the clean, with good facilities. The lady who was at reception on the evening of my stay was absolutely fantastic.
1 nacht verbleven in maart 2024
Reactie van Jess op 4 apr 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service
1 nacht verbleven in maart 2024
Reactie van Jess op 20 mrt 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

6/10 – Redelijk

Vincent

Positief: Personeel en service
Good value for money and very friendly staff. Hotel is isolated so no where to walk to as no paths
3 nachten verbleven in maart 2024
Reactie van Jess op 20 mrt 2024
Thank you for your comments

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Birthday weekend
Had a lovely time, we will be going back . Staff was excellent and very cheerful. We will be recommending this hotel to friends and family . We had a very comfortable stay at this hotel
2 nachten verbleven in februari 2024
Reactie van Jess op 26 feb 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

6/10 – Redelijk

Brandon

Positief: Netheid, personeel en service en comfort kamer
Amazing Staff member
Really nice hotel. The staff, especially the older lady was probably the nicest member of staff I’ve ever met. So helpful. Gave us ideas on where to go for entertainment etc. Helped with taxis and directions to Barry Island. She was amazing
1 nacht verbleven in februari 2024
Reactie van Jess op 12 feb 2024
Thank you for your review

10/10 – Uitstekend

DAWN

2 nachten verbleven in februari 2024
Reactie van Jess op 8 feb 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

4/10 – Matig

John

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Winter trip to Barry, South Wales
7 nachten verbleven in januari 2024
Reactie van Jess op 23 jan 2024
Hi there, thank you for your review. It would have been helpful to know why you have only given us a 4 as no complaints were made during your stay

10/10 – Uitstekend

Huw

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location to airport ready good hotel friendly and helpful staff
1 nacht verbleven in januari 2024
Reactie van Jess op 23 jan 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Petru

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van jess op 23 jan 2024
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Emma

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Jess op 27 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Huw

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel. Old building that has been done up as well as possible. Fabtastic size rooms and amazing location to the airport. Staff couldnt do any more for you! Exceptional breakfast too, definately dont miss that!
2 nachten verbleven in december 2023
Reactie van Jess op 27 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

Mary-Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely big room lovely staff lovely breakfast will definitely stay here again
1 nacht verbleven in december 2023
Reactie van Jess op 27 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

Paul

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van jess op 27 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

Carole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel name sign fairly small and easily missed in the dark.
1 nacht verbleven in december 2023
Reactie van Jess op 18 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Fantastic size room, great for 4 people very clean and very quiet, the breakfast was one of the best we have ever had, great produce and cooked to perfection
1 nacht verbleven in december 2023
Reactie van Jess op 18 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Jess op 18 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Jess op 18 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Vince

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay
We had a excellent stay nice friendly staff clean rooms and amazing breakfast will definitely go again
1 nacht verbleven in december 2023
Reactie van Jess op 11 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Lloyd

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Jess op 11 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Gayan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
Great place to stay for Bridgend and Cardiff shopping, with really good food/ pub food and breakfast.
1 nacht verbleven in november 2023
Reactie van Jess op 4 dec 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
conveniently near the airport, excellent service, taxis ordered for me.
1 nacht verbleven in november 2023
Reactie van Jess op 29 nov 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Rosanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff and nice food
2 nachten verbleven in november 2023
Reactie van Jess op 29 nov 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

2/10 – Ontzettend slecht

Alan

1 nacht verbleven in november 2023
Reactie van Jess op 23 nov 2023
Hi there,Very surprised about that review as I personally asked you if everything was to your satisfaction which you replied with " yes, lovely"

10/10 – Uitstekend

Karen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable
We had a very comfortable stay in a very spacious family room. Lots of space, sofa, lovely and warm. Very friendly and welcoming staff. Perfect for the night before a flight.
1 nacht verbleven in november 2023
Reactie van Jess op 13 nov 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr zu empfehlen für kurzen Aufenthalt
Sehr nettes Personal , saubere Zimmer mit Duschgel und Seife. Reichhaltiges Frühstück, englische und deutsche Sprache, sehr nah zum Flughafen
1 nacht verbleven in oktober 2023
Reactie van jess op 26 okt 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

James

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Jess op 24 okt 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in oktober 2023
Reactie van Jess op 9 nov 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

Yuko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Jess op 21 okt 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

4/10 – Matig

Ronnie

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
The beds are the worst I have slept in for many a year when you shut the window there was a 5 mm gap.the shower head wanted throwing in the bin would not stay there again.
4 nachten verbleven in september 2023
Reactie van Jess op 2 okt 2023
Dear Ronnie,Thank you for your comments. You have stayed with us for 4 days and not one comment was made about your dissatisfaction of the room. We have always got members of staff on duty and we could have easily resolved the issues you said you have encountered

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Food ok not great
1 nacht verbleven in september 2023
Reactie van JEss op 28 sep 2023
Thank you for your comments

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service
Although this property is dated and the mattress sagging, it is clean and safe for a single woman traveling alone. The restaurant at the property was delicious and the hotel is super convenient to the Cardiff airport (by taxi 5 minutes). Thanks to the front desk clerk Janet, who actually helped me carry my luggage to the room herself as they don’t have luggage carts. The bartender/waitress (sorry can’t remember her name) was kind and courteous and very professional. I’ll be back to stay here.
1 nacht verbleven in september 2023
Reactie van Jess op 20 sep 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

10/10 – Uitstekend

Suzanne

1 nacht verbleven in september 2023
Reactie van Jess op 13 sep 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

Dawn

Positief: Personeel en service
They do their best
Hotel is tired and not enough staff, they had to double up on jobs which made us feel awkward when we wanted service
2 nachten verbleven in september 2023
Reactie van Jess op 12 sep 2023
Dear Dawn,Thank you very much for your comments. We were extremely busy that evening with everyone eating. Nobody had to wait a long time or had to feel awkward wanting service. There were always two people in the bar.

8/10 – Goed

Kelly

1 nacht verbleven in september 2023
Reactie van Jess op 12 sep 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

Margaret

Positief: Netheid, personeel en service
Short stay
1 nacht verbleven in september 2023
Reactie van Jess op 4 sep 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

Pauline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal for Cardiff Airport, great overnight stay
Overnight stay before travel to airport following morning. Friendly welcome, even a phone call to the room after arrival to check I was happy with everything. Was tired and a late night arrival /last minute booking so didn't use any restaurant facilities. Was v clean and would stay again.
1 nacht verbleven in augustus 2023
Reactie van Jess op 31 aug 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

8/10 – Goed

Michelle

1 nacht verbleven in augustus 2023
Reactie van Jess op 31 aug 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess

2/10 – Ontzettend slecht

Jan

2 nachten verbleven in augustus 2023
Reactie van Jess op 28 aug 2023
Thank you for your review, However it would have been helpful to actually know what was wrong with your stay? You have stayed with us for two days. No complaints were logged . You have had breakfast both mornings. No complaints were logged. You checked out with myself yesterday paid for your breakfast and yet again no complaints were logged

8/10 – Goed

Shirley

1 nacht verbleven in augustus 2023
Reactie van Jess op 13 sep 2023
Thank you so much for your high scores. I am so glad that you have enjoyed your stay with us and that all facilities and services offered have been to your satisfaction. I hope we will be able to welcome you back in the near future. Best Wishes, Jess