Piscine extérieure, parasols de plage, chaises longues
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Avis sur Le Manoir de Brendel

5 out of 5
Le Manoir de Brendel
R45 Main Road, Franschhoek, Western Cape

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 25 avis sur 43." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 43." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 43." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 43." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 43." "

9,2/10

Propreté

8,6/10

Personnel et service

8,4/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

8/10 Bien

Philippe, Zürich, Suisse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Visiter Franschhoek et ses vins excellents
Le Manoir de Brandel est un excellent établissement. J´ai séjourné quelques jours dans cet hôtel. Lors de monséjour il n´y avait personne! Donc je suis enchanté de l´accueil qui m´a été réservé. La suite numéro 9 est impeccable. Le lit est très bon. Il y a deux salles de bain (avec douche et baignoire). Le petit déjeuner est délicieux avec un très bon choix de produits. Je recommande de venir passer un séjour dans ce manoir. Il y a une petite chapelle dans la propriété. On y célèbre des mariages! Le cadre est absolument magnifique. C´est plus pratique si on possède un véhicule. Mais la ville est à seulement 6 kilomètres de distance. Et puis la responsable du Manoir est très sympathique (ainsi que tout le personnel). Dans la région toute proche il y a des excellents restaurants.

10/10 Excellent

Birgit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de The LMB Team le 30 avr. 2023
Thank you so much for your wonderful review, we are so happy you enjoyed your stay at Le Manoir de Brendel.Looking forward to welcoming you back soon.Kind Regards

6/10 Satisfaisant

Jessica

Les points forts : Propreté, personnel et service, confort de la chambre
So-so
Everyone who worked there was very friendly and helpful. Really great staff. The outside/property area is very beautiful as well. I just don't think the place is worth the price, and I can't understand why they would advertise this as a 5 star property. The rooms look like they are from the 80s or 90s - decorations are just very, very outdated and the room just smelled old (but it was clean). The bathrooms are very outdated - not even close to a 5 star property. They also charge for bottles of water. At a 5 star property you should at least give 2 bottles of water included per day. There was also no wifi in the area with the rooms (again, shouldn't be labeled as 5 star) and even when we were in the main house area the wifi wasn't working well enough to look things up in our email. To be completely honest the price should have been about 1/3 of what we paid for how it is now. If they renovated the rooms to be more in like to 2019, and they added basic amenities like Wifi, they could potentially justify charging more than about 1/3 of what we paid.
Séjour de 3 nuits en février 2019
Réponse de The LMB Team le 10 mars 2019
Hello Jessica, thank you so much for taking the time to share your valuable feedback with us. Your experience is what is most important to us , we sincerely regret that you do not find our property of a 5 star standard. Although we are currently experiencing problems with our wi-fi, we are in the process of upgrading to ensure a wider and more consistent coverage. I do hope you will afford us another opportunity on your return to the Franschhoek Valley. Kind Regards

10/10 Excellent

Fernanda Keline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fiquei muito feliz com a escolha. O local parece cenário de filme romântico. E o time de pessoas que nos recebeu lá é show, super amáveis, o tempo todo preocupados com o nosso bem estar. Cuidaram de cada detalhe para que nossa estadia fosse inesquecível: um vinho maravilhoso de boas vindas, patinhos de brinquedo na banheira para o meu filho etc.
Séjour de 3 nuits en février 2019
Réponse de Charmaine & Team le 23 févr. 2019
Hello Mr Keline Muito obrigado pela sua maravilhosa resenha, estamos tão felizes que você aproveitou sua estada no Le Manoir de Brendel e esperamos vê-lo de volta em sua próxima visita à África do Sul.

4/10 Médiocre

Jason

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2019
Réponse de The LMB Team le 11 janv. 2019
Hello Jason Thank you for taking the time to review your stay with us. We are sorry that you did not enjoy your stay with us. Your experience is what is most important to us and again, we sincerely regret if it was not to standard. We do hope we will be able to welcome you again in future and ensure you are happy in all respects

10/10 Excellent

Trent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018
Réponse de The LMB Team le 25 oct. 2018
Thank you for your positive feedback, we are glad that you enjoyed your stay. We look forward to welcoming you back. Kind Regards

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nightmare
We booked the hotel through hotel.com, when we arrived at the hotel, we were not even welcome. The lazy staff lady informed us that the Hotel is closed, then she said its fully booked, when we said we have a reservation, she said they do not accept same day booking. However, anyone can book via their websites and any booking platforms for the same day and it clearly said check-in time is 2pm-7pm, we arrived at 5pm to the Hotel. Not even a word of sorry, nor any email about this matter. We were not even allow to enter the gate, we were turned away from the intercom system.This is the worse experience i ever had. Do not even go to this hotel, there are so many nice place around Franshoek.
Séjour de 1 nuit en juin 2018

10/10 Excellent

Lesley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely small hotel
This was our second stay at Manoir de Brendel and as always we got a warm welcome from Charmaine. Prior to our arrival they booked restaurants for us which was very helpful. The room was clean and spacious and the free bottle of wine was and added bonus. We will certainly stay there again if we are in the area.
Réponse de Charmaine & Team le 23 avr. 2018
Thank you for your wonderful review, was a pleasure having you stay again. Trust that you enjoyed the rest of the Africa trip. Look forward to seeing you again on your next visit. Regards,

10/10 Excellent

G T

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommended
Loved Le Manoir from the room, breakfast and especially the pool
Réponse de The LMB Team le 28 févr. 2018
Thank you for your great review, so happy you loved your stay

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Mediocre
Getting tired several maintenance issues
Séjour de 2 nuits en février 2018
Réponse de LMB le 19 févr. 2018
Thank you for your valuable feedback, we endeavor to upgrade and address maintenance issues regularly .

10/10 Excellent

MITSURU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2018
Réponse de The LMB Team le 29 janv. 2018
Thank you for your valuable feedback, we look forward to welcoming you back again Regards

6/10 Satisfaisant

MONICA

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
5 estrelas decadentes
Hotel fazenda em bela área vinícola, mas que precisa de reparos, tanto no ar condicionado barulhento, no piso de madeira idem e nos funcionários que inexistem após as 17:00 horas. Para mim, não deve ser considerado como um verdadeiro 5 estrelas!
Séjour de 2 nuits en octobre 2017

10/10 Excellent

jader

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lindo e confortável hotel
Excelente! Local lindo e confortável, atendimento impecay

6/10 Satisfaisant

Sonja

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, confort de la chambre
Réponse de Karin le 26 avr. 2017
Thank you for your review.

4/10 Médiocre

Alexander

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Enttäuschung in praktisch allen Aspekten.
Das angebotene 5 Sterne B&B Weingut ist definitiv keine 5 Sterne Unterkunft. Dies ist nicht nur durch fehlende elementare Einrichtungsgegenstände zurückzuführen.( z.B. keine Nachttischlampen) Qualität der Einrichtung ist auf Ikea Level. Der angebliche SPA besteht aus einem größeren Plantschbecken, das in jedem Einfamilienhaus in Deutschland besser ausgestattet ist.
Réponse de General Manager le 13 mars 2017
Guten Morgen Alexander, Wir nehmen natürlich jedes “Feedback” sehr ernst. Dennoch möchte ich einmal nachfragen, warum Sie bei uns ein SPA erwartet hatten? Sie würden uns sehr helfen, wenn Sie uns wissen ließen auf welcher Webseite oder Broschüre wir als SPA beworben werden. Auch tut es uns sehr leid, dass Sie mit falschen Erwartungen bezüglich unseres Pools angereist waren. Ich glaube sicher, dass man sehr enttäuscht sein kann wenn man sich auf einen sehr großen Pool einstellt in dem man morgens seine Bahnen ziehen kann und dann bei uns den Pool findet, der auf unserer Webseite auf vielen Bildern abgebildet ist. Wir wollen unbedingt, dass unsere Gäste das vorfinden, was wir auf unserer Webseite bewerben und Sie können sicher sein, dass die Fotos die Sie dort vorfinden nicht geschönt sind. Quintessenz ist, dass wir uns verantwortlich fühlen, wenn ein Gast unzufrieden ist und hoffen aber, dass Sie Kapstadt und die Weinlands dennoch in guter Erinnerung behalten. Mit freundlichen Grüßen Maren

10/10 Excellent

Bob, uk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Base for exploring Franschhoek.
The front of the property does not do justice to the quality of the establishent but our stay was very relaxing in the main house with loads of character. Breakfast outside was a delight and staff uniformly friendly. Nice grounds and pool; nothing else needed!
Réponse de Charmaine le 1 mars 2017
Thank you for your wonderful feedback, so glad you enjoyed your stay. We are currently attending to the front of our property, and unfortunately due to the drought will have to clear most of the area. We look forward to welcoming you back on your next visit to Franschhoek. Kind Regards,

10/10 Excellent

Harold

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb.
I loved every second.The hotel & Franschhoek exceeded all my expectations.If going to South Africa this is amust.
Réponse de General Manager le 2 févr. 2017
Thank you for your great review. We are thrilled that you loved your stay.

10/10 Excellent

Mikael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff
Very friendly staff, perfect cleaning. The bathroom need a renovation.
Réponse de General Manager le 1 mars 2017
Hello, thank you for your positive feedback.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very relaxing, nice and quiet. Staff friendly and helpful
Réponse de General Manager le 2 févr. 2017
Thank you for your positive review. We are very happy you enjoyed your stay and our service

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 14 nov. 2016
Thank you, we are glad that you enjoyed your stay.

10/10 Excellent

Brad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Dinga

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Lesley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

David, Cambridge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Attractive Vineyard Retreat
Our garden suite in this old converted vineyard property was very spacious, well appointed and had its own shady verandah, ideal for a leisurely afternoon. Reception and other staff were welcoming and helpful. The breakfast in this B&B establishment catered for most needs. Le Manoir has pleasant grounds with opportunities for walking in the surrounding vineyard. There is a good swimming pool. The hotel is conveniently placed, 5 minutes drive from Franschhoek and near many vineyards ( including La Motte with its excellent Pierneef restaurant). We found Le Manoir to be very peaceful but it is a wedding venue which may affect noise levels on occasions..

10/10 Excellent

Allan, North Yorks

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stylish and peaceful
This beautiful and well appointed Manor House and suites offer a peaceful haven in the wine region. The staff provide exceptional service and the owner is extremely helpful. Our breakfast was served on the terrace/garden overlooking a lovely small chapel.

10/10 Excellent

Lesley, Warrington

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel in Franschoek
The staff were friendly and efficient, Charmaine booked all restaurants and taxis for us and could not have been anymore helpful. Free wine tasting on arrival. Altogether a very comfortable stay.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Neil, Gerrards Cross

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brendel is Best
Charmaine and her crew were outstanding...very helpful and made us feel very welcome

10/10 Excellent

Vanessa, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel, highly recommend.
This Guest House was superb, only wish we could of stayed longer, can highly recommend. Room was lovely, surroundings, breakfast, everything about this 5 star Guest House, I cannot fault. Really, do book and stay. Superb. x

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Lovely setting in beautiful area
Lovely hotel, would definitely recommend to anyone. We were unable to use the pool and is a short taxi ride from the town.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elegant spot located in the outskirts of Franschhoek. Great homely service. Missed a dinner option on site, but the personnel was extremely helpful with making good bookings for us elsewhere despite this being peak season.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elegant spot located in the outskirts of Franschhoek. Great homely service. Missed a dinner option on site, but the personnel was extremely helpful with making good bookings for us elsewhere despite this being peak season.

10/10 Excellent

Not Provided, Sverige

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
en oas
allt var perfekt med undantag av internet på rummet (vi hade det rummet som var längst bort från receptionen...) Skulle utan tvekan välja detta hotel igen, parken/trädgården är helt fantastiskt

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Boutique Wine Guesthouse
Great little spot with amazing views. Very close to the main town. We stayed in room 7 which was massive. All modern furnishings and the service was excellent. The tv was a bit tiny - pc monitor sized and the wifi didn't work but besides that everything is excellent. Great breakfasts as well.

8/10 Bien

K.H. und A., Nähe von Köln

Les points forts : Propreté et personnel et service
Idylle in Mitten der Weinberge
in Ergänzung zu unserem Kapstadt-Urlaub haben wir eine phantastische Insel der Ruhe und Entspannung angetroffen. Das Anwesen ist zwar etwas in die Jahre gekommen, aber gerade deshalb in Kombination mit dem liebevollen Service und wunderschönen Garten immer für eine Wiederholung zu empfehlen. Das ausgezeichnete Frühstück auf der Terrasse rundete diese Empfindung ab.

8/10 Bien

Nina, Stockholm

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Perfekt ställe för avkoppling
Otroligt bra boende, fina rum, fräscht poolområde. Bra service. Ljuvligt grönskande omgivningar. Bara fem minuter med bil från Franschhoek centrum.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Karina, NYC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spectacular,
Wished we could have stayed longer to enjoy the beautiful property more. Room was beautiful, staff very friendly and efficient, breakfast lovely and the grounds and view just fantastic. Its just on the way into franschoek nestled in the lovely valley with great views of the surrounding mountains.

8/10 Bien

Pikoupanese, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Memorable experience
Maybe I shan't pass this way again, but the hospitality and quality of the surroundings will remain in my memory. The suite was well furnished with a large bathroom,and breakfast was excellent. You are a 5 minute drive from Franschoek , where parking is easy, and numerous cafes or restaurants. The best eating experience by far was at La petite Ferme, which is just outside Franschoek

10/10 Excellent

Andrew, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great room and friendly staff
We spent 3 nights here and would happily return. It's about a 5 minute drive to Franshooek. Our room was very large and even had 2 bathrooms which was great. The staff were friendly and very helpful - they helped book a local tour of Pniel which we read about from the guide they'd written and left in our room. Recommended.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
It´s really very expensive compared with other options

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
NOT value for money nd rude management

10/10 Excellent

Louis, Cape Town

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect weekend
Could not have chosen a more perfect place to propose at. I would recommend this to anyone who is looking for a romantic weekend, or even a business weekend. The accomodation is perfectly located if you would like to spend time seeing the sights in Franschoek and Paarl during your stay. We will definitely visit soon again.
Réponse de Karin le 22 févr. 2014
Dear Louis, Thank you so much for taking the time to write this lovely review, and the engagement surprise never to be forgotten. Hope to see you soon!