Lobby

Beoordelingen van Comfort Inn University

2.5 out of 5
Comfort Inn University
1 Flint Rd, Buffalo, NY

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 358 van 1008 beoordelingen" "
Gastenscore: 8 - Goed. 339 van 1008 beoordelingen" "
Gastenscore: 6 - Redelijk. 182 van 1008 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 1008 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 55 van 1008 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Eric

Positief: Netheid, personeel en service
Loud guests til 2am. Cleaning crew banging into walls outside room at 7am.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

marcelino

Reisde met familie en kleine kinderen
I liked the breakfast a lot, the coziness and it was too close to University at Buffalo when my daughter studied. Also,the price was very affordable. I really recommend this hotel.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Dillion

Reisde met een groep, Zakenreiziger
It was ok, nothing special.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager. op 22 mei 2024
Dear Dillion,Thank you for the review. I am pleased that you had an overall pleasant stay. We shall definitely work on your observations. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you.Sincerely,Hotel Manager.

8/10 – Goed

Larissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean, it’s getting old, but everything works fine. it’s very close to university, but not easy to reach. You still need to drive. Please be aware of that.
2 nachten verbleven in mei 2024
Reactie van Hotel Manager. op 22 mei 2024
Dear Guest,Thank you for the comments. We're glad to hear that you found our room to be clean and that you found our location to be convenient. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We're evolving over time and you can be sure that your next stay will be nice. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, very quiet. Room was just right
1 nacht verbleven in mei 2024
Reactie van Hotel Manager. op 18 mei 2024
Dear James,Thank you for the comments. We are happy to see that you found a clean room and had a quiet stay. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 – Uitstekend

SHEMEQUA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the 3rd time I stayed at the Confory Inn. The rooms are clean and comfortable. Staff is always nice
1 nacht verbleven in mei 2024
Reactie van Hotel Manager. op 15 mei 2024
Dear Guest,Thank you for being a repeat guest at our hotel. I am so happy that you liked the staff service, clean & comfortable rooms. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

6/10 – Redelijk

Monique

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check in and out process went very smoothly. The hotel property was clean inside and out. My only issue was the hotel guest dog barking all night and the loud argument from the couple next door to my room. Other than that, I enjoyed my time in Amherst.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager. op 15 mei 2024
Dear Guest,Thank you for providing the review. We're glad to hear that you had a positive experience with our check-in process and found the area clean. However, we apologize for the inconvenience caused due to noise concerns. We understand that this impacted your stay and we will address these issues to ensure a more peaceful and enjoyable experience for all our guests. We guarantee that you'll like your next experience. We are certain you will visit us once again and give us a chance to serve you.Sincerely,Hotel Manager.

10/10 – Uitstekend

pat

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is good
4 nachten verbleven in mei 2024
Reactie van Hotel Manager op 14 mei 2024
Dear Guest,Thank you for your fantastic feedback. It is delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Eagerly looking for your next visit. Sincerely, Hotel Manager

10/10 – Uitstekend

Rathna

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager. op 6 mei 2024
Dear Rathna,Thank you for the review. I am personally very glad to hear your comment about our great service. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 – Goed

Peter

Positief: Personeel en service
Breakfast was very good
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 2 mei 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed our breakfast offerings during your stay. We strive to provide a delightful culinary experience for our guests, and it's wonderful to know that we hit the mark with you. We hope to welcome you back soon for another satisfying stay!Sincerely, Hotel Manager

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 30 apr 2024
Dear Guest,Thank you for the fantastic rating! We're thrilled to hear that you had a five-star experience during your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 – Uitstekend

Eric, Whitby

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked that it was close to the University
1 nacht verbleven in april 2024
Reactie van Hotel Manager. op 29 apr 2024
Dear Eric,Thank you for your kind review. We're glad to hear that our location was convenient for your needs. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in the area.Sincerely,Hotel Manager.

8/10 – Goed

Tracy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice accommodation, staff, and breakfast.
1 nacht verbleven in april 2024
Reactie van Hotel Manager. op 25 apr 2024
Dear Tracy,Thank you for the review. It's wonderful that you found the accommodations to be nice and comfortable, that our staff provided excellent service to enhance your stay, and enjoyed the breakfast options we offered. Our goal is to do everything possible to provide guests with the best experience. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

8/10 – Goed

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The staff was very friendly and helpful. The process of staying there was very easy and convenient. The rooms were clean but some of the fixtures and other things in the room and bathroom were dated.
1 nacht verbleven in april 2024
Reactie van Hotel Manager. op 23 apr 2024
Dear Jeffrey,Thank you for your stay. It is absolutely fascinating to know that you found friendly & helpful staff service, clean rooms and convenient location. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We assure you that you will have a wonderful experience on your next visit. I hope that we have the opportunity to serve you.Sincerely,Hotel Manager.

6/10 – Redelijk

Jennifer

Reisde met familie
Older hotel but clean and very friendly staff.
1 nacht verbleven in april 2024
Reactie van Hotel Manager. op 22 apr 2024
Dear Jennifer,Thank you for the review. I'm glad to hear that you found the hotel to be clean and that the staff were friendly during your stay. We apologize if we let you down in any way. We appreciate your feedback and will take it into consideration to improve our amenities. We're evolving over time and can be sure that your next stay will be nice. I hope that we can serve you again in the future.Sincerely,Hotel Manager.

8/10 – Goed

ALI

Zakenreiziger, Reisde met familie
Nice
1 nacht verbleven in april 2024
Reactie van Hotel Manager. op 22 apr 2024
Dear Guest,Thank you for the review. I am personally very glad to hear your comment about our great service. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to seeing you again soon.Sincerely,Hotel Manager.

8/10 – Goed

Ben

1 nacht verbleven in april 2024
Reactie van Hotel Manager op 14 mei 2024
Dear Ben,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

6/10 – Redelijk

Christina, FOREST HILLS

1 nacht verbleven in april 2024
Reactie van Hotel Manager. op 23 apr 2024
Dear Christina,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We shall definitely work on your observations. We're evolving over time and can be sure that your next stay will be nice. We shall appreciate your kind understanding and request a rethinking to visit.Sincerely,Hotel Manager.

6/10 – Redelijk

Simone

Reisde met familie
Positief: Netheid, personeel en service
Decent place to stay when visiting the area. Super close to UB north campus.
3 nachten verbleven in april 2024
Reactie van Hotel Manager. op 22 apr 2024
Dear Simone,Thank you for providing the review. It's nice to see that you found a good location. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We're committed to our goal of a perfect stay for you next time. I hope that you will choose to stay again.Sincerely,Hotel Manager.

6/10 – Redelijk

bob

1 nacht verbleven in april 2024
Reactie van Hotel Manager. op 9 mei 2024
Dear Guest,Thank you for the review. I’m pleased you had a generally good experience with us. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.

10/10 – Uitstekend

Donna

2 nachten verbleven in april 2024
Reactie van Hotel Manager. op 6 mei 2024
Dear Guest,Thank you for the review. I’m very glad that our hotel impressed you in so many ways. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to having you with us again soon.Sincerely,Hotel Manager.

6/10 – Redelijk

Lina

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The location is perfect for any shopaholic. Plenty of parking. Hotel was very clean. However, found my unit’s bathroom fan Very noisy and both double beds mattresses were very uncomfortable.
2 nachten verbleven in april 2024
Reactie van Hotel Manager. op 17 apr 2024
Dear Lina,We are glad to hear that our hotel's location and parking were convenient for your shopping needs and that you found the hotel to be clean. However, we apologize for the inconvenience caused by the noisy bathroom fan and the uncomfortable mattresses in your unit. We will address these issues promptly to ensure a better experience for our guests. We guarantee that you'll like your next experience. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

10/10 – Uitstekend

Rachel

2 nachten verbleven in april 2024
Reactie van Hotel Manager. op 6 mei 2024
Dear Rachel,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon.Sincerely,Hotel Manager.

10/10 – Uitstekend

Patrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent. Bed was comfy. Nice and clean.
1 nacht verbleven in april 2024
Reactie van Hotel Manager. op 15 apr 2024
Dear Guest,Thank you for the great comments. We are delighted to hear that you had an excellent experience and found our beds to be comfortable and the rooms nice and clean. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in the area. Sincerely,Hotel Manager.

8/10 – Goed

Marilyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean, it included a small fridge and microwave, which was handy. It's pet friendly - and yet quiet - we didn't hear any barking during the night. The staff were all friendly and helpful. The only negative is the bathroom showed wear & tear - though it was very clean.
4 nachten verbleven in april 2024
Reactie van Hotel Manager op 12 apr 2024
Dear Marilyn,We're delighted to hear that you enjoyed your stay with us! It's fantastic that you found your room clean and equipped with convenient amenities like a fridge and microwave. We're glad that our pet-friendly policy didn't compromise the quiet atmosphere you were looking for. Thank you for your understanding regarding the wear and tear in the bathroom; while we strive to maintain all areas of our property to high standards, we'll certainly address any areas needing improvement. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

6/10 – Redelijk

Maria

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Good
1 nacht verbleven in april 2024
Reactie van Hotel Manager. op 6 apr 2024
Dear Maria,Thank you for your kind review. It's nice to see that you had an overall good experience. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.

8/10 – Goed

Tiffany

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good basic hotel to stay in. We wanted something convenient to walking to UB North campus
1 nacht verbleven in april 2024
Reactie van Hotel Manager. op 6 apr 2024
Dear Guest,Thank you for the review. We're glad to hear that you found our hotel to be a good choice for your needs and appreciated the convenience of its proximity to the UB North campus. We strive to provide a comfortable and convenient experience for our guests, and we met your expectations in this regard. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in maart 2024
Reactie van Hotel Manager. op 1 apr 2024
Dear Christine,Thank you for your kind review. We're delighted to hear that you found the room to be clean and that you had a good experience during your stay. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to having you with us many times in the future.Sincerely,Hotel Manager.

10/10 – Uitstekend

Stuart

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Hotel Manager. op 26 mrt 2024
Dear Guest,Thank you for your feedback. I’m glad you had such a nice experience with us. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

8/10 – Goed

Naomi

Positief: Netheid, staat van de accommodatie en faciliteiten
Hotel was perfect for a one Night stay. Checked in at 10 pm and were gone by 7 am the next morning.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager. op 26 mrt 2024
Dear Guest,Thank you for the review. We are happy to hear that you enjoyed your stay. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We hope to see you again soon.Sincerely,Hotel Manager.

8/10 – Goed

Philip, Pickering

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Although it appears to have had an upgrade, there were certain items that could improve. The closet didn't have a door making the room look old, and the bath room fan was very noisy. The carpet should be replaced with tile or a similar surface to give it a cleaner look. On a positive note, the bed was comfortable. One last thing, it took a long time to get hot water to the room. Please do not post this on your reviews.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager. op 19 mrt 2024
Dear Philip,Thank you for your stay. We apologize for any inconvenience these issues may have caused during your stay. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely,Hotel Manager.

10/10 – Uitstekend

Leo

Salina at the front desk was amazing!
2 nachten verbleven in maart 2024
Reactie van Hotel Manager. op 19 mrt 2024
Dear Guest,Thank you for your kind review. I am thrilled to note that you liked the staff service and had a good experience. We take serving our guests very seriously and are very pleased that we met your needs so well. We always look forward to satisfying repeat guests again and again. Sincerely,Hotel Manager.

8/10 – Goed

Charisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Hotel Manager. op 18 mrt 2024
Dear Charisa,Thank you for your feedback. We are happy to hear that you enjoyed your stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 – Goed

Wendy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was fine
2 nachten verbleven in maart 2024
Reactie van Hotel Manager. op 16 mrt 2024
Dear Guest,Thank you for your kind review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 – Goed

Jake

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Hotel Manager. op 13 mrt 2024
Dear Guest,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We hope to see you again soon.Sincerely,Hotel Manager.

2/10 – Ontzettend slecht

Delia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Manager. op 13 mrt 2024
Dear Delia,Thank you for the review.Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

6/10 – Redelijk

Donna

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good location. Friendly staff and accommodating. Hotel reeked of marijuana by elevator. Was woken at two am by woman screaming down the hall to a boyfriend with whom she was arguing. He liked alcohol more than her. Glad she left.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager. op 8 mrt 2024
Dear Donna,Thank you for commenting. I'm glad to hear that you had a positive experience with our friendly and accommodating staff, enjoyed the nice location, and had an overall good experience. We do greatly apologize for your stay not being up to your satisfaction. We will use your comments as we change and improve. We guarantee that your next visit will be awesome. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

10/10 – Uitstekend

Pantera

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Manager. op 7 mrt 2024
Dear Guest,Thank you for the feedback. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. Sincerely,Hotel Manager.

10/10 – Uitstekend

fred, Elmira

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay
1 nacht verbleven in maart 2024
Reactie van Hotel Manager. op 4 mrt 2024
Dear Guest,Thank you for the review. I’m very pleased that you had such a great time during your stay with us. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to serving you again soon.Sincerely,Hotel Manager.

6/10 – Redelijk

Claudio

2 nachten verbleven in maart 2024
Reactie van Hotel Manager. op 25 mrt 2024
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret any inconvenience you faced. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.

4/10 – Matig

li

1 nacht verbleven in maart 2024
Reactie van Hotel Manager. op 23 mrt 2024
Dear Guest,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service
Nice hotel but overpriced............better value elsewhere
1 nacht verbleven in februari 2024
Reactie van Hotel Manager. op 29 feb 2024
Dear Michael,Thank you for the review. We are glad that you had a great experience with us. Guests who choose our hotel are mostly happy and satisfied. It is our vision to be our guests' favorite hotel destination when they visit the area. Our goal and aim is to make your next visit with us overwhelmingly positive. I hope that you will stay with us again.Sincerely,Hotel Manager.

8/10 – Goed

Cynthia

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A small Hotel nestled in a convenient location to many of Buffalo's amenities.
1 nacht verbleven in februari 2024
Reactie van Erika Castellaw op 26 feb 2024
Dear Cynthia,Thank you for your feedback! We're glad to hear that you found our hotel conveniently located near many of Buffalo's amenities. Providing a convenient location for our guests is important to us, and we're pleased that you found it suitable for your needs. We appreciate your feedback and hope to have the opportunity to welcome you back for another great stay in the future!Sincerely, Erika Castellaw Comfort Suites University

10/10 – Uitstekend

Moses

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
5 nachten verbleven in februari 2024
Reactie van Erika Castellaw op 26 feb 2024
Dear Moses,Thank you for your perfect rating! We're delighted to hear that you found our hotel clean during your stay. Providing a clean and comfortable environment is one of our top priorities, and we're glad that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another excellent stay in the future!Sincerely, Erika Castellaw Comfort Suites University

10/10 – Uitstekend

christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay here frequently. My child studies at UB so this hotel is close to campus and extremely convenient for my family.
1 nacht verbleven in februari 2024
Reactie van Hotel Manager. op 23 feb 2024
Dear Christine,Thank you for choosing our hotel. We're delighted to hear that our location close to campus has been extremely convenient for your family. Our goal and aim is to make your next visit with us overwhelmingly positive. I look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 – Goed

Jack

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property - very clean. Hotel had a nice little charm to it
1 nacht verbleven in februari 2024
Reactie van Hotel Manager. op 23 feb 2024
Dear Jack,Thank you for the review. We're thrilled to hear that you found our property to be nice and very clean. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 – Uitstekend

Mikey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alot
Reactie van Hotel Manager. op 13 feb 2024
Dear Mikey,Thank you for your feedback. I’m pleased we were able to provide you with a great experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to seeing you again soon.Sincerely,Hotel Manager.

8/10 – Goed

Denise Darlene

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Hotel Manager. op 9 feb 2024
Dear Guest,Thank you for the review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time.Sincerely, Hotel Manager.

10/10 – Uitstekend

Ahmed, Athens

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have trouble walking and standing I prefer something on the first floor , close to the exit because my pet is usually with me, but even though I always ask for the first floor the last three times I was put on the second floor. Otherwise everything was good I wish they would get strawberry jelly lately there has only been grape for breakfast. I love the scrambled eggs.
1 nacht verbleven in december 2023
Reactie van Hotel Manager. op 31 jan 2024
Dear Ahmed,Thank you for providing the review. I am pleased that you found a generally nice experience. But, we apologize that we didn't live up to your expectation in some way. We shall definitely work on your observations. We're evolving over time and can be sure that your next stay will be nice. I hope that you will give us another chance to serve you again.Sincerely,Hotel Manager.

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Hotel Manager. op 19 jan 2024
Dear Wayne,Thank you for the review. It's wonderful to hear that we were able to provide you with a great experience. We strive to ensure that our guests have a memorable and enjoyable time and that we can meet your expectations. Your repeat stay would be a pleasure and an honor.Sincerely,Hotel Manager.