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Beoordelingen van Comfort Inn & Suites Buffalo Airport

3 out of 5
Comfort Inn & Suites Buffalo Airport
4345 Genesee St, Buffalo, NY

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 264 van 466 beoordelingen" "
Gastenscore: 8 - Goed. 112 van 466 beoordelingen" "
Gastenscore: 6 - Redelijk. 53 van 466 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 466 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 466 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Allison

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice, clean and renovated. For being right across the airport you could not hear much of the planes at all! Breakfast was good, beds were comfortable. I would stay here again!
1 nacht verbleven in mei 2024

8/10 – Goed

jamie

Reisde met familie
Positief: Voorzieningen
The pool was very cold , no heater
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Roberto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super
4 nachten verbleven in mei 2024
Reactie van Jason op 22 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

Randall

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Jason op 22 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Diosdado

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff and breakfast was great!! Will definitely come back again next time. Highly recommended!
2 nachten verbleven in mei 2024
Reactie van Jason op 20 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Jessica, Coeur d Alene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had some time between flights, got in at midnight and slept till 3:00 am. The staff was compassionate and shuttled us back to the airport. Will definitely stay again
1 nacht verbleven in mei 2024
Reactie van Jason op 20 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Kelsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Airport shuttle was quick even after 11pm. Excellent service and rooms were clean
1 nacht verbleven in mei 2024
Reactie van Jason op 20 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

Monique

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was wonderful, across the street from Buffalo Airport, close to amenities in the area and has a breakfast included. The only little inconvenience was the that the pool was pretty cool, so it made it difficult to go in. Other than that it was a great stay and the staff was really helpful.
1 nacht verbleven in mei 2024
Reactie van Jason op 20 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

Katherine

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen
Small breakfast selection
1 nacht verbleven in mei 2024
Reactie van Jason op 17 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shuttle van was quick. The location is very close to the airport. My room was clean with a comfortable bed. There are some bumps and scratches around the property, but nothing unexpected. This is a very good value.
1 nacht verbleven in mei 2024
Reactie van Kelly GM op 16 mei 2024
Kathleen we appreciate the feedback. We are very pleased you enjoyed your stay with us!Safe travels!

8/10 – Goed

David

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Jason op 17 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The beds were super comfy
1 nacht verbleven in mei 2024
Reactie van Jason op 15 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Andrew

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel next to airport for sleeping there prior to an early flight. Staff went above and beyond when my son left a stuff animal there and found it and held it for me upon our return.
1 nacht verbleven in maart 2024
Reactie van Kelly GM op 15 mei 2024
WOW thank you Andrew!So glad you recognized the hard working staff I have, it is appreciated!Safe travels

6/10 – Redelijk

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Jason op 15 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

Arleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Kelly GM op 15 mei 2024
Thank you Arleen....we will get a 5 from you next time!Safe travels!

8/10 – Goed

Suzette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Kelly GM op 13 mei 2024
Thank you, Suzette! Next time you stay with us we will WOW you!Safe travels

10/10 – Uitstekend

Maria, Wappingers Falls

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So close to the airport
1 nacht verbleven in mei 2024
Reactie van Kelly GM op 11 mei 2024
Thank you Maria!We are thrilled you enjoyed your stay with usSafe Travels!

10/10 – Uitstekend

Praveen kumar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best near airport with shuttle options
2 nachten verbleven in mei 2024
Reactie van Jason op 11 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

Aaron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect place to crash before or after a flight.
1 nacht verbleven in mei 2024
Reactie van Jason op 11 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

6/10 – Redelijk

wanda

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had to ask twice for my room to be cleaned… I stayed 6 days no clean towels in bathroom, fridge don’t work … room was cleaned when I checked in very organized smells clean
3 nachten verbleven in mei 2024
Reactie van Jason op 11 mei 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.

10/10 – Uitstekend

Chantal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very close to the airport
1 nacht verbleven in mei 2024
Reactie van JAson op 11 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Moheb

Positief: Netheid, staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in mei 2024
Reactie van Jason op 11 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome property, stayed the night here because our flight arrived so late. No complaints!
1 nacht verbleven in april 2024
Reactie van Kelly GM op 6 mei 2024
Great !!! Thank you Ryan! so pleased everything was "awesome"

4/10 – Matig

Michelle

Reisde met familie
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Elevators were dirty and the bathroom was small. The staff in the evening especially this one gentlemen was not very friendly. The front desk staff in the morning were very nice. Also, there was no access to Netflix etc., on the TV in the room. Basic cable and not too many stations at that. They had packaged oatmeal on the breakfast buffet but no microwave to make it. Therefore the oatmeal could not be properly cooked. Just hot water where the coffee was and that's not sufficient to make instant oatmeal. Also the hot water in the bathroom and sink came out very week as compared to the cold water.
2 nachten verbleven in mei 2024
Reactie van Kelly GM op 6 mei 2024
Michelle, I do apologize for the breakdown in service you experienced & I will certainly be discussing your feedback with all team members.

8/10 – Goed

Matthew, Brantford

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Good for a quick overnight stay before a flight. Hallways and elevators needed a good cleaning but the room seemed very clean.
1 nacht verbleven in mei 2024
Reactie van Jason op 6 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

6/10 – Redelijk

Angel

Positief: Netheid, staat van de accommodatie en faciliteiten
Poor employee friendly! No good evening ! No good morning! Only focus on her cellphone! Even the lady for the breakfast focus on her phone! But breakfast was great!
1 nacht verbleven in mei 2024
Reactie van Jason op 6 mei 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments, and we hope you give us another try in the future.

10/10 – Uitstekend

Tania, Simcoe

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was spotless. The staff were pleasant. Shuttle to airport is convenient. Location across from airport was easy to access.
1 nacht verbleven in mei 2024
Reactie van Jason op 7 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Jason op 6 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

Daniel

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen
The room was clean. The common areas were not clean. One elevator didn't work. Stains on common area carpets and elevator door tracks. Very convenient near airport and quick root into Buffalo.
1 nacht verbleven in april 2024
Reactie van Jason op 3 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Sasha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay and conveninet location!
2 nachten verbleven in april 2024
Reactie van Jason op 3 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

Aaron

1 nacht verbleven in mei 2024
Reactie van Jason op 11 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Christen

1 nacht verbleven in april 2024
Reactie van Jason op 22 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Eroita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was spotless, beds comfortable, breakfast amazing.
1 nacht verbleven in april 2024
Reactie van Jason op 1 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Perry

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great check in. The staff on duty were terrific. Room and stay were perfect
1 nacht verbleven in april 2024
Reactie van Jason op 3 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Rizwan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jason op 1 mei 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

4/10 – Matig

Damion

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Jason op 30 apr 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.

2/10 – Ontzettend slecht

gerald

We were there with my family. No one couldn’t sleep the whole night, due to Air condition was making so bad noise as well as some one on the opposite side of our room were making sound in the night. I won’t choose this property again
1 nacht verbleven in april 2024
Reactie van Jason op 29 apr 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.

10/10 – Uitstekend

VELISHA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
comfortable setting and convenience to airport
2 nachten verbleven in april 2024
Reactie van Jason op 29 apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

Leroy

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel
3 nachten verbleven in april 2024
Reactie van Jason op 29 apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Leroy

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is located in a great area,the employees were very polite, and the building was clean
1 nacht verbleven in april 2024
Reactie van Jason op 29 apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

John, Goose Bay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jason op 29 apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

6/10 – Redelijk

Sarah

Positief: Personeel en service
Negatief: Netheid
It wasn’t clean
5 nachten verbleven in april 2024
Reactie van Jason op 27 apr 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.

10/10 – Uitstekend

Steven, Mississauga

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
staff are super nice and helpful!
1 nacht verbleven in april 2024
Reactie van Jason op 29 apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Neptali

1 nacht verbleven in april 2024
Reactie van Jason op 27 apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Sanchayan, ESCONDIDO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property
1 nacht verbleven in april 2024
Reactie van Jason op 26 apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

8/10 – Goed

Jim, Lancaster

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was easy check in, clean and comfortable
1 nacht verbleven in januari 2024
Reactie van Jason op 26 apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Sandie

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Jason op 26 apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Virginia

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is directly in front of the airport, however the planes taking off and landing did not keep us awake, it is also convenient when flying, you can park your vehicle there while you are away (then shuttle) another note, if you are Canadian, there is a Tim Horton's a few feet from the front door, I would def stay here again
1 nacht verbleven in april 2024
Reactie van Jason op 22 apr 2024
Thank you for your feedback on your recent stay. We are glad to see you enjoyed your time with us. We hope to see you again in the future.

10/10 – Uitstekend

Tara

1 nacht verbleven in april 2024
Reactie van Kelly GM op 13 mei 2024
Thank you, Tara, we are pleased you had a good stay with us.safe travels

8/10 – Goed

ATA UR RAHIM

Reisde met familie
Positief: Netheid
Affordable pricing and convenient location. However there were some short comings. The shower head had no pressure which made it difficult to take a proper shower. I reckon it is set that way to save water and lower water bill. The vending machines were not working properly. Guys at front desk were good but girls could do better and be more pleasant.
3 nachten verbleven in april 2024
Reactie van Jason op 22 apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.