Hôtels acceptant les animaux de compagnie à Brooks

« Older hotel but very clean! »

« Firstly I want to say they claimed continental breakfast. But there was nothing continental about the breakfast. Secondly I booked a king bed they gave a 2 double beds. When I went to the front desk I was told they switched my rooms with no refund on the price difference. The room was horribly cleaned. Bathtub was horrendous. Dropped something behind the night stand and it was extremely dirty. No night stand bible. The WiFi didn’t work at all. »

« Very nice staff and comfortable bed. The floor in the bathroom had not been mopped. There was hair all over it. »

« Good »

« April at the front desk was very pleasant and welcoming, which I truly appreciated. However, our overall stay had several issues. Although we booked a non-smoking room, there was a noticeable smoke odor upon entering. We were offered a room change but chose to have housekeeping spray air freshener, which only temporarily masked the smell. Around 12:30 AM, there was significant noise coming from the room above us, likely due to children running and jumping. I attempted to call the front desk...

« I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date...

« Breakfast was fresh. Rooms were clean »