Residenties in Bristol

'Home from home. The room and en suite was immaculately clean. Lisa explained everything in the room for me and had very well detailed books for the guests explaining what was available in the local area. I will definitely be stopping again. Many thanks Lisa. '

'Booked the house to stay, 5 months in advance. Had no contact from the owner, so emailed with 1 month until stay date. Was assured everything was fine. They contacted a week and half before stay date to cancel due to routine maintenance. Three hours on the phone to book somewhere else, to be told I had to wait 72 hours before we could rebook. Asked to have my money back and was told 14 days for a refund. Shocking service!'