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Beoordelingen van Four Points by Sheraton Boston Logan Airport Revere

3 out of 5
Four Points by Sheraton Boston Logan Airport Revere
407 Squire Rd, Revere, MA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 441 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 264 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 125 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 83 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 87 van 1000 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kuldeep

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here is amazing. They want to help you and would go out of their way to do that. I was flying to London and had left my phone in the hotel shuttle. The driver was very thoughtful and patience. He waited outside the airport gate for me to come and collect that. I sincerely appreciated their help.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Adrienne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at hotel were very kind and helpful!
1 nacht verbleven in mei 2024

8/10 – Goed

Ellen

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and friendly people.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a quick overnight before flying out. Hotel is very clean, staff very nice, parking easy.
1 nacht verbleven in april 2024

8/10 – Goed

Francis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Maintenance on shower head and faucet should have been done prior to next guest checking in.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Douglas, Columbia

1 nacht verbleven in april 2024

6/10 – Redelijk

Crystal

1 nacht verbleven in maart 2024
Reactie van sal op 1 apr 2024
Thank you for staying with us.

6/10 – Redelijk

Bruce, Bedford

Reisde met partner
Limo driver was excellent, wake up call was 30 minutes early, and check in not very efficient
1 nacht verbleven in maart 2024
Reactie van Sal op 21 mrt 2024
Thank you for staying with us, We appreciate your feedback.

10/10 – Uitstekend

Tammy

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place rocks! We only stayed one night but we’re greeted warmly and courteously! From the time we registered and got all of our questions answered to checkout I was pleased with the value, cleanliness and safety. I saw other concerns about parking fees (we parked for free) and no free breakfast but we were not there for breakfast. It was a quick overnight stop on our way to the airport. I could have not been more pleased!
1 nacht verbleven in maart 2024
Reactie van Sal op 21 mrt 2024
Thak you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

George

1 nacht verbleven in maart 2024

8/10 – Goed

Debra, Westport

1 nacht verbleven in maart 2024
Reactie van sal op 1 apr 2024
Thank you for staying with us.

6/10 – Redelijk

Clinton

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van Sal op 21 mrt 2024
Thak you for staying with us. We appreciate your feedback.

2/10 – Ontzettend slecht

Danielle

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I booked the hotel there was free parking for the duration of your vacation. When we arrived, they charged us $25 per night, an expense we were not aware of and not prepared to pay for. Upon request to waive a portion of the fee as we were not notified of this change, we were refused. When booking there was also a free breakfast, also no longer free and there is a charge of up to $15.99 per person depending on the type of breakfast you choose. We did not eat there. We requested to speak to a manager regarding the changes that have taken place in the last 6 months as we had paperwork that indicated these things. The gentleman claimed he was the manager and refused to make or give any adjustments to the bill and informed that even though we had already paid for our stay 6 months ago he could refuse us from staying within the hotel. Another lady was checking in and informed that she had in fact contacted and made arrangements to stay there though they have no records of it when she had proof in her emails. This so-called manager began shouting at her as well, she was tired and clearly feeling emotional and the manager was not sympathetic to anyone, instead extremely annoyed and aggressive with everyone who questioned anything including potentially refusing a stay at the hotel even though it was paid for. Disgusting behavior and extremely unprofessional, my husband and I personally felt like his position as a manager went a bit to his head and he was on a power trip.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service
Anthony at front desk and Bobby the shuttle driver were fantastic! I stay here for the connivence. of the shuttle to Logan
1 nacht verbleven in maart 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

8/10 – Goed

Jay

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Jean Claude

Très bien
1 nacht verbleven in februari 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Sebastián

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Está en muy mal estado y comenzaron a las 6:00 am a arreglar, taladrar y martillar lo cual no permitió que descansáramos lo suficiente.
1 nacht verbleven in februari 2024
Reactie van Sal op 8 mrt 2024
We apologize you were unhappy with your stay.

10/10 – Uitstekend

Ralph

Positief: Netheid, personeel en service en comfort kamer
This property. Provides a wonderful stay, and proximity to Logan Airport. There is renovation going on, but none of it impacted our stay. The staff is exceptionally friendly, the breakfast, and the especially the breakfast. Staff were great, the rooms are large and comfortable, and the accessible property is exceptionally clean. There is a shuttle to Logan airport, and actually the morning I left there were two shuttles to assure availability for all guests. 10 minutes to Logan. This property is also close to shopping, restaurants and Revere beach. About 15 minutes to Boston via freeway and numerous train stations to get you around. Great location and a great value.
1 nacht verbleven in februari 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Diane

1 nacht verbleven in februari 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

barry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Brilliant...as always
1 nacht verbleven in februari 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Lori

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay; easy access from highway. Walking distance to UNO’s. Very clean & updated property.
1 nacht verbleven in januari 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

VICTORIA

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Brandy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quick overnight stay before our 6:30am flight. Check in was easy and the shuttle at 3:30 am was prompt.
1 nacht verbleven in januari 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

BEVERLY

1 nacht verbleven in januari 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

8/10 – Goed

KEN, Newcastle

1 nacht verbleven in januari 2024
Reactie van Sal op 8 mrt 2024
Thak you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Sayli

1 nacht verbleven in december 2023

8/10 – Goed

Kimberly

1 nacht verbleven in december 2023

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Krishna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and spacious. Enjoyed our one night stay.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Marcia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Steven

1 nacht verbleven in december 2023

4/10 – Matig

Sarah, Augusta

Reisde met familie en kleine kinderen
I have stayed here before and came back because of previous positive experiences, but tonight was different. When I stayed before, I didn’t pay for long term parking and tonight I was informed that it is $25/night, and my 12 year old was eager to use the pool that is opened until 10:00, and was told they closed it early (it was 9:30 when I asked). I had a very long day at work and then nearly a 3 hour drive so I was hoping for a relaxing stay. I don’t think I’ll stay here again.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Mina

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Justin

Reisde met familie
Negatief: Voorzieningen
This was the worst hotel experience I have ever had very noise enviorment I hated my stay!

2/10 – Ontzettend slecht

Justin

1 nacht verbleven in november 2023

10/10 – Uitstekend

Lance

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good customer service.
Just a really good first experience with that hotel very professional very clean and very great customer service
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Amanda, East Hampton

Reisde met een groep, Reisde met familie
Negatief: Personeel en service
I had requested adjoining rooms and we were put in opposite areas of the hotel. I asked for 2 rooms with double beds and I got 1 room with double beds and 1 room with a king. The shower in the king room leaked and the shower head was only 5 feet high so showering was difficult.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Rachel

Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

ester Marie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful!!! The beds were a bit uncomfortable

2/10 – Ontzettend slecht

William

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The man at the front desk should find another job. Rude, he lied and treated us very disrespectful. Our room that we booked in June was occupied. It was 6pm, way past check out time. Walter lied and said the people had left their luggage in the room without checking out. 2nd room was a handicap room. Dirty carpet, mold on the shower drain and a view of a full dirty garbage container. Having booked through Expedia, a 3rd party booking, they couldnt give us a clean room w 2 double beds. As long as you got your money, your customers are being mistreated. NEVER USE EXPEDIA OR STAY AT A SHERATON EVER AGAIN. Shame on you all!!
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Jessica

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wish i could give zero stars. For starters, they got our room wrong. I paid for a king bed room and i got a room with two twin beds. My partner and I had to sleep separately. One of the beds was broken and made creaking and banging sounds all night. Was not offered so much as an apology, explanation, or compensation. Room also had a weird smell and was dirty. The air conditioner sounded like nails in a blender all night. Very noisy, very uncomfortable. Overly priced. This hotel normally is less than 200 a night but because it is 30 minutes away from Salem, they charged over 400 a night for a horrible stay. The parking lot is also very weirdly laid out.

10/10 – Uitstekend

James

1 nacht verbleven in oktober 2023

8/10 – Goed

Shellie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the freeway, and food was delicious
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only problem was the shower. It was either way too hot or just cold. No in between.
1 nacht verbleven in oktober 2023

8/10 – Goed

Arjun, Holladay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Airport shuttle to the airport is very good with 24 hours service. the carpets could get a new look. On the whole it was a very good experience with a welcome cookie.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Lori

Bed was uncomfortable. My room faced the pool area and lights were left on all night. When I shut the blackout curtains, they completely covered the heating/cooling unit so there was no air coming into the room, making it uncomfortable
1 nacht verbleven in oktober 2023