Avis vérifié
4/10 Médiocre
Steve
16 oct. 2019
Les points faibles : Confort de la chambre
The hotel is in a great location with a lot of old property charm and character. It is presented here to be Centro Hotel but the actual sign reads a different name which came across to be as the first red flag. We got in town all beat up around 10am and check-in time was 2pm. I figured I will go and ask if we can check in a bit early. We had reserved three rooms. I checked back again around 12:30 and both times were told that we cannot check in before 2pm...I saw no special effort from the front desk to accommodate us....okay fine! The weather in Bonn while we were there was warm, however air conditioning in the rooms were not working. When I inquired about it, I was told that they had turned the heaters on in anticipation of cool weather and cooling systems are not in service and that I need to open windows if it is warm :-( Phones in the rooms were not working....the leather on the chair in our room was all peeling off....alll and all, the property appears to need more love and attention...good value but a bit disappointing.
Steve
Séjour de 2 nuits en octobre 2019