Appartement à louer à Gare de Small Heath

« Main front door doesn't shut, there was a bed missing. And the only parking space was taken up by a van that looked like it had been there for years »

« The location is good it’s literally like a 10 min walk to the bull ring shopping center with some lovely culture around the property getting into it was a night mare check in was for 3 I was sat im the car waiting for the owner to get back to me as when I called apparently cleaners were still in when it was time to go in cleaner had forgot to leave the keys in lock box so after all this I also had to ring hotels.com to get help it was around 5 when I eventually got into room this is whilst...

« Shops nearby , quiet environments, decent neighbourhood and host was amazing »

« Terrible customer service. They couldn’t find my booking eventhough i showed them booking confirmation and proof of prepaid booking. »

« Communicative and helpful host and property had lots of good features (table football was popular with our group) but the beds were incredibly uncomfortable. »