Ontbijtruimte

Beoordelingen van WeStay Suites - Belle Chasse

2.5 out of 5
WeStay Suites - Belle Chasse
14740 LA-23, Belle Chasse, LA

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 26 van 108 beoordelingen" "
Gastenscore: 8 - Goed. 21 van 108 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 108 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 108 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 108 beoordelingen" "

6,2/10

Netheid

7,2/10

Personeel en service

5,4/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Calvin

Good
2 nachten verbleven in mei 2024
Reactie van Emily M, Guest Relations op 25 mei 2024
Thank you, Calvin, for sharing your rating of your stay with us. We hope to see you again soon!

6/10 – Redelijk

Monique

Reisde met familie
Positief: Netheid, voorzieningen
Took a little while to get checked in other wise everything was clean and convenient to stay.
1 nacht verbleven in mei 2024
Reactie van Emily M, Guest Relations op 25 mei 2024
Dear Monique,Thank you for staying with us and for sharing your review. We're sorry to hear your check-in wasn't speedy, but glad to hear everything else went well. We hope to welcome you back for all your future trips to the Belle Chasse area.

10/10 – Uitstekend

Calvin

Zakenreiziger
Positief: Voorzieningen
Great stay
4 nachten verbleven in mei 2024
Reactie van Emily M, Guest Relations op 11 mei 2024
Thank you, Calvin, for staying with us and for sharing your rating. We hope to see you again soon!

4/10 – Matig

Edwin

1 nacht verbleven in mei 2024

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The area was very pleasant and nice very easy and convenient to my job…..
2 nachten verbleven in april 2024
Reactie van Emily M, Guest Relations op 29 apr 2024
Dear Theresa,Thank you for staying with us and for sharing your review. We're so happy you had a nice experience convenient to your jobsite. We hope to welcome you back for all your future travels to the Belle Chasse area!

6/10 – Redelijk

Yovany Javier

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buena atención
2 nachten verbleven in april 2024
Reactie van Emily M, Guest Relations op 25 apr 2024
Thank you for staying with us and for sharing your review Yovany Javier. We hope to see you again soon!

10/10 – Uitstekend

Ana

Positief: Personeel en service, staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Emily M, Guest Relations op 25 apr 2024
Dear Ana,Thank you for giving us a 5-star rating on your recent stay with us. We hope to welcome you back for all your future travels to the Belle Chasse area!

8/10 – Goed

David

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
No where to do anything.
7 nachten verbleven in maart 2024
Reactie van Emily M, Guest Relations op 8 apr 2024
Dear David,Thank you for staying with us and for sharing your review. We're sorry to hear you didn't have much to do during your stay, but glad to hear your experience was great otherwise. We hope to welcome you back for all your future travels to the Belle Chasse area!

2/10 – Ontzettend slecht

Rogelio

1 nacht verbleven in maart 2024
Reactie van Emily M, Guest Relations op 25 apr 2024
Dear Rogelio,We are very sorry to hear you did not receive a great experience during your stay. Please feel free to reach out to let us know what we could've done better.

2/10 – Ontzettend slecht

Luis Miguel

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Really disappointed, was the worst experience ever😞 We arrived at 2:10 pm because they charge my debit card at 1 pm twice and how I booked 2 room I thought was both room separated but at my arrival the receptionist said that the check in was at 3 pm I completely understand and I said ok and I went to other place making time. I went back at 3:08 pm and then appear only one room available, we was 4 adults and 2 kids one of them infant but the other teenager imposible fit in one room. I showed her my reservation from expedia web and the two charge on my debit card and after a called she only told me sorry and that all of that was Expedia's fault because they send the reservation wrong, I explained her that I didn't care faults I just need the rooms because my 1 years old girl was really tired after 6 hours trip, but the receptionist just said sorry again and she gave me a paper with a few hotel that I could try to get a reservation myself. That left me in terrible rain with wind, a crying baby and a two-hour trip through traffic to get a new hotel downtown, which was not what I was looking for because I had chosen that hotel because it was close to my husband's work. A completely disaster 😡
1 nacht verbleven in maart 2024
Reactie van Emily M, Guest Relations op 17 mrt 2024
Dear Luis Miguel,We are very sorry to hear about the issues you experienced with your reservations with us. Being that we run full occupancy, unfortunately we were unable to accommodate any extra rooms while you were there. We will work to ensure there are no future communication errors between Expedia and our system, and hope we can accommodate your future travels to the Belle Chasse area.

10/10 – Uitstekend

shaneika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Came with my best friend for an event. Hotel was clean and comfortable.
1 nacht verbleven in maart 2024
Reactie van Emily M, Guest Relations op 16 mrt 2024
Dear Shaneika,Thank you for staying with us and for sharing your review. We're thrilled to hear that you had a clean and comfortable experience with us. We hope to welcome you back for all your future travels to the Belle Chasse area!

10/10 – Uitstekend

Destiny

1 nacht verbleven in februari 2024
Reactie van Emily M, Guest Relations op 27 mrt 2024
Dear Destiny,Thank you for staying with us and for sharing your rating. We're so happy you enjoyed your stay and hope to see you again soon.

10/10 – Uitstekend

kendra, El Paso

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's located in a nice secluded area.
2 nachten verbleven in februari 2024
Reactie van Emily M, Guest Relations op 17 feb 2024
Dear Kendra,We are so happy to hear you enjoyed the location of our hotel. We hope to welcome you back for all your future travels to the area!

8/10 – Goed

Tristin

Good
3 nachten verbleven in februari 2024
Reactie van Emily M, Guest Relations op 17 feb 2024
Thank you, Tristin, for sharing your rating of our recent stay with us. We hope to see you again soon!

10/10 – Uitstekend

Cody

1 nacht verbleven in februari 2024
Reactie van Emily M, Guest Relations op 27 mrt 2024
Thank you, Cody, for sharing your rating regarding your recent stay with us. We're thrilled you enjoyed your stay hope to see you again soon!

8/10 – Goed

Tristin

1 nacht verbleven in februari 2024
Reactie van Emily M, Guest Relations op 27 mrt 2024
Thank you, Tristing, for staying with us and for sharing your rating. We're glad you had a nice stay. We hope to welcome you back for all your future travels to the Belle Chasse area.

2/10 – Ontzettend slecht

Michael

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Smelled like mildew. The carpets were horrible. Just overall would never stay there. I left 10 minutes after check-in.
1 nacht verbleven in februari 2024
Reactie van Emily M, Guest Relations op 6 feb 2024
Der Michael,We are very disappointed to hear that you did not have a pleasant experience with us. We work hard to create a clean and comfortable environment for our guests and it's clear we fell short of your expectations in this case. If you give us the chance, we would love the opportunity in the future to welcome you back in order to provide you with the 5-star stay so many of our guests have come to love.

2/10 – Ontzettend slecht

Adrian

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van Emily M, Guest Relations op 30 dec 2023
Dear Adrian, We are disappointed to hear you didn't enjoy your stay with us. Please contact us directly to let us know what we could have done better.

8/10 – Goed

Aubrey

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2023
Reactie van Emily M, Guest Relations op 28 okt 2023
Dear Aubrey,Thank you so much for staying with us and for sharing your rating. We're glad you enjoyed your stay and we hope to see you again soon!

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great price and lovely facility
2 nachten verbleven in oktober 2023
Reactie van Emily M, Guest Relations op 12 okt 2023
Dear Amanda,Thank you so much for sharing your review regarding your stay with us. We are so happy you found our hotel to be a great value. We look forward to welcoming you back soon!

4/10 – Matig

Rochelle

Zakenreiziger
Negatief: Personeel en service
Traveling do to work. I originally book one day because that’s what I needed at that time. Job was extended, so I ask to extend stay. I look online and at other vendors and both had rooms available however front desk told me that didn’t. So I just booked another room online and ask can I just keep same room. This would have not only been convenient to me but also one least room housekeeping had to clean. After calling back a few time I was able to keep same room! Why do people have to make simple situations so difficult. Horrible customer service! Or maybe lack of training.
1 nacht verbleven in oktober 2023
Reactie van Emily M, Guest Relations op 7 okt 2023
Dear Rochelle,We apologize for the issue you experienced during your stay with us. This clearly was not handled in the manner we expect, and we will ensure that the staff is properly trained in the future on the correct procedures for our in-house guests. We hope to welcome you back in the near future in order to earn back your trust.

6/10 – Redelijk

María E

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
2 nachten verbleven in juli 2023
Reactie van Emily M, Guest Relations op 25 jul 2023
Dear Maria E,Thank you for staying with us and for sharing your rating. We hope to see you again soon in order to provide you with an even more enjoyable experience.

10/10 – Uitstekend

Jack

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good experience overall.
1 nacht verbleven in juli 2023
Reactie van Emily M, Guest Relations op 22 jul 2023
Thank you, Jack, for staying with us and for sharing your review. We are so glad that you enjoyed your stay. We hope to welcome you back soon!

4/10 – Matig

Jesus

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Emily M, Guest Relations op 22 jul 2023
Dear Jesus,We are sorry to hear that you didn't have a great stay with us. Please feel free to reach out directly and let us know what we could have done better.

8/10 – Goed

Fernando

Reisde met familie
Negatief: Netheid
We usually stay here every time we come to belle chasse and never had any complaints but this visit we were disappointed in the room.Looked dirty,
2 nachten verbleven in juli 2023
Reactie van Emily M, Guest Relations op 12 jul 2023
Dear Fernando,Thank you for staying with us for your frequent visits to the Belle Chasse area. We are very disappointed to hear that this experience wasn't as great as your previous stays, but we hope to welcome you back in order to gain back your trust and provide you with the exceptional experience you have come to love at our hotel.

10/10 – Uitstekend

Antuan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
Reactie van Emily M, Guest Relations op 6 jul 2023
Thank you, Antuan, for staying with us and for sharing your rating. We hope to see you again soon!

2/10 – Ontzettend slecht

Anthony

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst Experience Ever!!!
Hotel was nasty & dirty. I asked the front desk for clean towels & an iron. They told me sorry they didn't have any & didn't care. Their was also, no housekeeping service etc. Carpet in room dirty. Even foun lizards & crickets in my room. It was just the worst experience ever. Never again!!!!😐
3 nachten verbleven in juni 2023
Reactie van Emily M, Guest Relations op 4 jul 2023
Dear Anthony,We are very disappointed to hear you did not have a positive experience at our hotel. Cleanliness and friendly service are our top priorities, and it appears that we fell short of your expectations in this case. If you give us the chance, we would love the opportunity to welcome you back in order to earn back your trust and provide you with the clean and comfortable stay we know we can create.

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Emily M, Guest Relations op 12 jun 2023
Thank you, Leslie, for staying with us and for sharing your rating. We hope to see you again soon!

10/10 – Uitstekend

amy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2023
Reactie van Emily M, Guest Relations op 12 jun 2023
Dear Amy,Thank you so much for staying with us and for sharing your rating. We're glad you had a great experience and hope to see you again soon!

4/10 – Matig

Shawn

1 nacht verbleven in juni 2023
Reactie van Emily M, Guest Relations op 12 jun 2023
Dear Shawn,We are very disappointed to hear you didn't have a great stay with us. Please give us a call and let us know what we could've done better.

2/10 – Ontzettend slecht

Donald

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
nasty dirty...carpet was very dirty and wet..stink...i will never stay there again
1 nacht verbleven in april 2023
Reactie van Emily M, Guest Relations op 24 apr 2023
Dear Donald,We are very disappointed to hear you did not have a pleasant stay with us. Cleanliness is one of our top priorities, and we clearly fell short of your expectations in this case. If you give us the chance, we would love the opportunity to welcome you back provide you with the exceptional experience we know we are capable of.

2/10 – Ontzettend slecht

Tarik

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Emily M, Guest Relations op 28 mrt 2023
Dear Tarik, We are very disappointed to hear you did not enjoy your stay with us. Please feel free to reach out directly to let us know what we could have done better.

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Emily M, Guest Relations op 16 apr 2023
Dear Kimberly,Thank you for staying with us and for sharing your rating. We are thrilled you had a great stay and look forward to seeing you again soon!

4/10 – Matig

Susan

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2023
Reactie van Emily M, Guest Relations op 27 feb 2023
Dear Susan,We are very disappointed to hear that you did not enjoy your stay with us. Please feel free to reach out directly to let us know what we could have done better.

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
Nice place. Nice quiet location, friendly staff. Reasonable rates. Can't go wrong.
4 nachten verbleven in februari 2023
Reactie van Emily M, Guest Relations op 27 feb 2023
Dear Michael,Thank you for staying with us and for sharing your review. We are so happy to hear that you had a nice experience at our hotel. We look forward to welcoming you back for all your future travels to the area!

10/10 – Uitstekend

Earl

Zakenreiziger
Positief: Personeel en service
All good
2 nachten verbleven in februari 2023
Reactie van Emily M, Guest Relations op 13 feb 2023
Dear Earl,Thank you for staying with us and for sharing your review. We are thrilled you had a nice stay with us and hope to see you again soon!

6/10 – Redelijk

Donna

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room to improve
Room needed repairs, articles if clothing from previous guests in room, water pressure was lacking, mattresses lumpy
2 nachten verbleven in januari 2023
Reactie van Emily M, Guest Relations op 23 jan 2023
Dear Donna,Thank you for staying with us and for taking the time to share your review. We are disappointed to hear that you did not receive an exceptional stay, but we appreciate your feedback as we will use this in order to improve our guest experience. We will be addressing the issues you have pointed out, and we hope we can welcome you back in the near future to earn back your trust.

8/10 – Goed

Bethanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Emily M, Guest Relations op 23 jan 2023
Thank you, Bethanie, for staying with us and for sharing your rating. We hope to see you again soon!

8/10 – Goed

Nathan

1 nacht verbleven in januari 2023
Reactie van Emily M, Guest Relations op 8 mrt 2023
Dear Nathan,Thank you for staying with us and for sharing your rating. We hope to welcome you back soon!

8/10 – Goed

Danielle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
😌
Reactie van Emily M, Guest Relations op 31 dec 2022
Thank you, Danielle, for staying with us and for sharing your rating. We hope to see you again soon!

6/10 – Redelijk

Judy

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The staff was excellent . The parking lot was not clean . The property lacked basic amenities , like a coffee potin the room ,, there was a coffee pot lobby , but coffee was not available 24/7. There was no breakfast not even a granola bar to go . There was only one bath towel in the room . The coke machines were empty.
3 nachten verbleven in december 2022
Reactie van Emily M, Guest Relations op 10 dec 2022
Dear Judy,Thank you for staying with us and for sharing your review. While we are pleased to hear that the staff was excellent, we are very disappointed with the issue you experienced during your stay. While we do not offer a breakfast, coffee is indeed offered 24 hours a day. We will be addressing and correcting each item you have pointed out, so this does not occur in the future. We hope to welcome you back then to provide you with the 5-star stay we know we are capable of.

2/10 – Ontzettend slecht

Jacob

1 nacht verbleven in oktober 2022

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Emily M, Guest Relations op 17 okt 2022
Dear Valued Guest,Thank you for staying with us and for sharing your rating. We hope to welcome you back soon!

8/10 – Goed

Joseph W

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property provides an Ice Bucket and an Ice Machine, however, they don't provide plastic cups in the room, so I went to the service desk and was told they don't provide, lucky for me they have a coffee station, so I was able to grab a cup there.
3 nachten verbleven in oktober 2022
Reactie van Emily M, Guest Relations op 16 okt 2022
Dear Joseph,Thank you for staying with us and for sharing your review. We hope to see you again soon!

8/10 – Goed

Kyle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in, quiet property on the edge of nature.
1 nacht verbleven in oktober 2022
Reactie van Emily M, Guest Relations op 16 okt 2022
Dear Kyle,Thank you for staying with us and for sharing your review. We are happy to hear you had a peaceful stay and hope to see you again soon.

8/10 – Goed

Donald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good quiet stay!
My wife and I had a wonderful stay and so did our Shih Tzu! The bedding was white, clean and odorless. Clean bathroom! We had no complaints! We would definitely stay again!
1 nacht verbleven in augustus 2022
Reactie van Emily M, Guest Relations op 21 aug 2022
Dear Donald,Thank you for staying with us and for sharing your review. We are so happy to hear that your family had a great stay with us! We look forward to seeing you again soon.

6/10 – Redelijk

Lucas

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Nice hotel but needs repairs … water pressure sucked… no workout room or pool..enjoyed my stay but should have been a lot cheaper for what was offered !
4 nachten verbleven in juli 2022
Reactie van Emily M, Guest Relations op 8 aug 2022
Dear Lucas, Thank you for staying with us and for sharing your review. While we wish you had a better experience, it is feedback like this that we use to improve our facility. We are working hard to upgrade our property and hope we can welcome you back in the future in order to provide you with a 5-point stay.

2/10 – Ontzettend slecht

Anthony

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is Nasty. Might as well be called a Motel!
1 nacht verbleven in juli 2022
Reactie van Emily M, Guest Relations op 16 jul 2022
Dear Anthony, We are sorry to hear that you did not enjoy your stay with us. We wish you all the best in your future travels.

2/10 – Ontzettend slecht

Anthony

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Emily M, Guest Relations op 3 jul 2022
Dear Anthony, We are disappointed to hear that you did not have a positive experience at our hotel. Please feel free to reach out to us and let us know what we could have done better.

10/10 – Uitstekend

LaKeisha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022