Hôtel près de Barton Ferry Recreation Area (West Point)

« Not ready at check in and had to wait for Room. Guy at the desk was rude and didn’t seem to care. »

« Clean »

« good »

« I had a horrible experience. I booked in advance and when arrived they have given my room up because I didn’t checkin by 6pm and we arrived around 8pmbut I paid for the room already. This was during a busy weekend where the furniture convention was in town and every hotel was book within and 1 and 10mins distance. We were lucky to have found a motel which was horrible and dirty but we had no choice e. This hotel left us in a city with no hotel, no other options and the night staff was so rude...

« Breakfast menu was very nice. Staff in kitchen was friendly, social with morning greetings. Very clean lobby, eating areas. »

« Actually Expedia said they allowed pets and in fact they do not! However the manager allowed us to stay and was very kind! »

« Stuff was nice »

« nous avons annuler la réservation vraiment dégueux comme endroit propreté senteur aspect des lieux. Vous devriez enlever ce choix d'hotel sur votre site. »

« The bed was horrible and had dog hair on one of them. The sheets were dingy and we went an bought sheets to sleep on after I Lysol the mattress. The lamp shades and ceiling had mold on it over the bed. »

« The staff at check-in and check-out were friendly and helpful. Check-in was slow but it appeared to be complicated software. The room and bathroom were clean. Third floor elevator request button would not light so I could never be sure the elevator was coming. The bed was comfortable but I really wish hotels would provide a few pillows with volume as opposed to puffy pillows that flatten as soon as they are put to use. »

« Everything about my stay was excellent »