Hôtel près de BT Tower (Londres)

"Ils nous manquaient le code nécessaire pour valider notre enregistrement, lors de l'arrivée nous devions nous enregistrer en autonomie sur une tablette, mais nous n'avions pas reçu le code nécessaire pour l'enregistrement."

"Un hôtel proche des transports mais l’hôtel en lui même pas très confortable "

"aucune isolation phonique avec les autres chambres ni avec le couloir"

"We stayed at the Royal National Hotel for six nights. The location is excellent, the beds are comfortable, and the staff were consistently polite and efficient. Check‑in was handled very smoothly despite multiple bookings, and we were even given our room early. Breakfast also offered plenty of choice, including a full English option. However, the stay was affected by several issues. Noise insulation is very poor — we could clearly hear people in the corridor and in neighbouring rooms. Housekeeping was inconsistent: our room wasn’t cleaned on Sunday despite the sign, and on other days it was only partially done or not done by mid‑afternoon. We also experienced a leaking toilet flush, electrical issues, and a malfunctioning safe. Although every problem was resolved quickly once reported, we had to request help daily. The hotel did offer a complimentary drink after we gave formal feedback, which we appreciated. Overall, a convenient hotel with good staff, but too many avoidable issues to rate higher. "

"Horrible place with rude staff at reception, long waiting lines, unreliable lifts , one iron for the whole hotel and worst of all, they charge 10£ per item to hold your bags!!! Run away "

"Excellentes prestations, super hôtel et personnel extra. Très bien placé et les chambres sont super "

"Chambre propre mais un peu petite. Emplacement de l’hôtel très intéressant (près d’une station de métro et autres commerces)"

"Great stay, rooms are small but comfortable, clean, and well equipped, friendly staff, awesome location for a decent price. The bar serves great cocktails too. "

"Chambre trés agréable , spacieuse et excellente qualité de literie, nous avons été bien accueillis et conseillés dès notre arrivée. L'hotel est très bien situé, et nous avions une chambre donnant sur un square, donc pas bruyante. ulme qui donnait sur un square"