2/10 – Ontzettend slecht
Cece
Zakenreiziger
31 okt 2025
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
called and Spoke to staff twice asking if I could do an early check in. She informed me to come after 1030 as they were able to make that happen for me. When I arrived after 1030 then told me my room was not ready, I then had to wait almost 2hrs. I was spoken to very rudely by the female manager for being at the front and for asking for an early check in, keep in mind, I had called TWICE and was told THIS IS SOMETHING THEY WERE ABLE TO DO. after being spoken to very rudely, they tried to charge me TRIPLE for a room when I had booked a month prior. The manager then called the testing center they though I was taking my board exam at and told them I was being very combative/rude/yelling/cursing/aggressive and I made everyone feel unsafe. The manager then said that I was no longer allowed to return to the hotel or police would be involved. I was never once rude to the staff and was just asking for an early check in which once again, was told they could do for me. I dont appricate the staff giving out my full name, address and phone number to strangers to contact me. I dont appreciate the manager lying about what happened to get me in trouble with the testing center that I was testing at. He called the wrong place and I was not testing there but its the fact he felt the need to be petty for a situation they escalated for no reason. I just wanted an early check in and I was spoken to very rudely and was treated poorly for the lack of communication on their end.
Cece
1 nacht verbleven in oktober 2025