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Avis sur Hotel Indigo Atlanta - Vinings, an IHG Hotel

3.5 out of 5
Hotel Indigo Atlanta - Vinings, an IHG Hotel
2857 Paces Ferry Road SE, Atlanta, GA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 600 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 220 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 93 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 53 avis sur 1002." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Dezarea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay !
Séjour de 2 nuits en mai 2024

2/10 Horrible

Marie

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great area very nice facilities
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Haley

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Jonathon

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and gracious staff...nice pool and Jacuzzi... comfortable and quiet room
Séjour de 1 nuit en mai 2024

8/10 Bien

Rhonda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and helpful. Ice machine didn't work. You need to go down to the restaurant for ice.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique furniture, friendly staff, felt very clean and modern
Séjour de 1 nuit en mars 2024

10/10 Excellent

Anecia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed a staycation with the hot tub, restaurant, pool, wonderful room and staff. Diego and Arielle were great.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Guesgo

Séjour de 1 nuit en mars 2024

8/10 Bien

Kateria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en mai 2024

8/10 Bien

Tericka

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Did not like that room didn’t have microwave and refrigerator.
Séjour de 1 nuit en mai 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

4/10 Médiocre

Washington

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Very unfriendly check in personnel. Spent lots of time with Black clients but treated us as second class citizens….scowling, not even writing our room number on the card. Then, making us wait back in line to put down the room number. Been here many times on business trips. Not coming back.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Jordan

Séjour de 1 nuit en avril 2024

2/10 Horrible

Julie

Les points forts : Propreté
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Lynn

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
No TV service. And they are not working on it. No refrigerators in rooms.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Shelia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ve stayed here before when coming in to town. Check is at 3pm I arrived at 3:30 and my room was not available until 4:35 pm
Séjour de 1 nuit en avril 2024
Réponse de Derek - General Manager le 22 avr. 2024
Thank you for your feedback. We strive to ensure rooms are available at check-in time, and I apologize we missed the mark this time. We hope you'll give us another opportunity to serve you in the future.

10/10 Excellent

Doris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

10/10 Excellent

Ashlyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in Atlanta to attend a baseball game at Truist park. The staff were very friendly and accommodating. The shuttle to and from the stadium was very convenient and ensured that we did not have to worry about parking or ridesharing at the game.
Séjour de 1 nuit en avril 2024
Réponse de Derek - General Manager le 22 avr. 2024
Thank you for your wonderful feedback! We are glad we are able to provide the shuttle for games, it's a huge relief in the Atlanta traffic!

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful and quaint. Comfy beds, friendly staff, great atmosphere!
Séjour de 1 nuit en avril 2024
Réponse de Derek - General Manager le 22 avr. 2024
Thank you for your kind feedback! We hope you will choose us again should your travels bring you to Atlanta.

6/10 Satisfaisant

Bradley

Site stated there were free baby cribs to use, they did not have any. Also pictures of room had a balcony, no balcony. No refrigerator or microwave
Séjour de 1 nuit en avril 2024
Réponse de Derek - General Manager le 22 avr. 2024
Thank you for your feedback. I would like to start by apologizing as we do offer cribs complimentary on property. I will be sure that we reinforce this with the team and ensure they are full trained on this, and all amenities we offer. I hope you'll give us another chance next time.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super friendly staff at the reception desk and bar! Convenient shuttle to Truist Park. Perfect for our trip.
Séjour de 1 nuit en avril 2024
Réponse de Derek - General Manager le 22 avr. 2024
Thank you for your feedback! The team loves to hear these compliments. We enjoyed having you as our guest as well! See you soon!

6/10 Satisfaisant

Lisa

Voyage d’affaires
I have stayed here in the past with no issues. This time there were a few issues. They had some business function that I was unaware of - parking was difficult, and the restaurant was not made available to its customers. It was also a loud crowd until around 9:30 pm or so. It would have been nice to have known ahead of time as I would have probably chosen another location to stay this time. In addition, the air vent in my room was making a lot of noise. They attempted to correct it by placing items in the vents, which I have taken a picture of. In addition, I got a connecting room, which I didn’t like. Will I stay here again? Probably. It’s convenient and it’s in a location that I feel familiar and safe in.
Séjour de 1 nuit en avril 2024
Réponse de Derek - General Manager le 22 avr. 2024
Hi there, I apologize for your experience this time. While we love to host events at the hotel, we do also understand the strain it puts on our other leisure/business guests. I apologize this wasn't communicated to you prior to your stay. Next time you're in, please ask for me. I'd love to connect in person and make it right for you.

8/10 Bien

Holly

Voyage en couple
Les points forts : Propreté et personnel et service
A bit overpriced but in a nice area; room was a bit dated
Séjour de 3 nuits en février 2024
Réponse de Derek - General Manager le 22 avr. 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Catherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Truly enjoyed every aspect of this stay. Liked the room, soft sheets, friendly staff, good food, ease of parking, and restaurants nearby.
Séjour de 1 nuit en avril 2024
Réponse de Derek - General Manager le 19 avr. 2024
Thank you for your kind response! We are glad you enjoyed your stay!

10/10 Excellent

Jennifer

Séjour de 3 nuits en mars 2024

10/10 Excellent

Leah, Bristol

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Area was really nice and loved the dining options inside the hotel. It was super cute and trendy
Séjour de 1 nuit en avril 2024
Réponse de Derek - General Manager le 22 avr. 2024
Thank you for your feedback! We LOVE our neighborhood! We'd love to see you again next time you're in Atlanta!

10/10 Excellent

Shauna

Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 22 avr. 2024
Thank you for your 5/5 rating! We hope to welcome you back again soon!

10/10 Excellent

Joshua

Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 22 avr. 2024
Thank you for taking the time to review our hotel! We hope to see you again soon!

8/10 Bien

Bruce

Séjour de 1 nuit en mars 2024

10/10 Excellent

Joe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

Jayla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was clean , quiet & friendly workers
Séjour de 2 nuits en mars 2024
Réponse de Derek - General Manager le 25 mars 2024
Thank you very much for your kind comments! We hope to welcome you back again soon!

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 26 mars 2024
Thank you for your great rating! We hope to welcome you back again soon!

10/10 Excellent

Julia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The team here have been so helpful and nice. The room has a lot of charm and a great view of the pool. It was a 20 minute drive from the airport. Breakfast was good. The only problem I ran into was my shower hot water didn’t maintain heat. But I am pretty sure I was showering at peak shower time.
Réponse de Derek - General Manager le 25 mars 2024
Thank you for your feedback! We hope to welcome you back again soon!

10/10 Excellent

noah

Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 19 avr. 2024
Thank you for taking the time to rate our hotel!

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay. Restaurant food and drinks in bar were awesome. Live music was a vibe. Balcony room very comfortable and clean. Location is very convenient to grocery stores, shopping and major hwy on ramp.
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 23 mars 2024
Thank you for your review! We hope to welcome you back again soon!

8/10 Bien

Jamie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms look chic, the beds are super comfy, the pillows are amazing and the shower is spacious, plenty of room for 2 and the water pressure is GREAT. There's a bar and lounge area, pool and hot tub, snack bar area. Pretty dope for the price
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 21 mars 2024
Thank you for your feedback! We hope you can come enjoy our property again soon!

10/10 Excellent

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, beautiful view, highly enjoyable
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 21 mars 2024
We are elated you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All
Séjour de 2 nuits en mars 2024
Réponse de Derek - General Manager le 23 mars 2024
Thank you for your review! We hope to welcome you back again soon!

8/10 Bien

Trevora

Voyage en famille
Les points forts : Équipements
Awesome
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 23 mars 2024
Thank you for your review! We hope to welcome you back again soon!

10/10 Excellent

Marjorie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property. Loved the decor. Staff were very helpful and friendly. Breakfast was outstanding. Will definitely return.
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 23 mars 2024
Thank you for your review! We hope to welcome you back again soon!

2/10 Horrible

Raynell, College park

Voyage d’affaires
There an extra fee on top of what you pay !!! Unacceptable
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 23 mars 2024
Hi there, we do authorize for incidentals, however it should be refunded to your card should those funds not be used. I will ensure this has been taken care of for you.

10/10 Excellent

Henry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like everything about this property. Location ,Shops and Safety.
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 23 mars 2024
Thank you for your review! We hope to welcome you back again soon!

6/10 Satisfaisant

Marjorie

Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 22 avr. 2024
Thank you for taking the time to rate our hotel. I apologize that we did not meet your expectations this time. I hope you'll give us another chance in the future.

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 23 mars 2024
Thank you for your review! We hope to welcome you back again soon!

10/10 Excellent

Kendreka

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was perfect for our weekend stay. Free easy and convenient parking, free fast working WiFi and a great bar and food. I will definitely be staying here again.
Séjour de 2 nuits en mars 2024
Réponse de Derek - General Manager le 12 mars 2024
Thank you for your feedback! We hope to have the opportunity to serve you again in the future!

8/10 Bien

Cynthia

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Convenient to where I need to be.
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 23 mars 2024
Thank you for your review! We hope to welcome you back again soon!

6/10 Satisfaisant

Charles

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A/C didn’t seem to work as well as we thought and the bathroom and bed area could’ve been cleaned better but besides that everything went well
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 11 mars 2024
Thank you for your feedback. We are diligently working to make continuous improvements to our property. We hope you'll give us another chance soon.

10/10 Excellent

carolyn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Derek - General Manager le 12 mars 2024
Thank you for your rating. We hope to welcome you back again soon!