2/10 Horrible
Alycia
5 déc. 2025
Me and my family were in from out of town for thanksgiving. We went to check in at 4 there isn’t really any instructions on where to park giving that it’s next to another apartment building. The unit that we had which was 4 garage was broke . We would have to lift and close the garage ourselves every time . We were told to move to a parking spot instead of ours and then had to move again. We then got to our unit where I tried to check the code didn’t work. I then reached out to them to figure out was wrong . They gave me another code that also didn’t work. Let them know the code didn’t work they gave me another code that also didn’t work. They proceeded to try to remotely unlock which wouldn’t make sense if still needed to get back and forth inside the unit . After them trying to remotely unlock the unit I then asked to just cancel the reservation due to the inconvenience. I left with my family where we had to stay somewhere else. They did try to send a 4th code but by that time we had been waiting to long . As well as my Daugther getting restless . We never got to stay at unit because we were unable to get in. The area of the unit is also not the best recommendation.
Alycia
Séjour de 3 nuits en novembre 2025