Hôtels avec piscine à Artenay

« They cancelled on us without telling me. We weee driving to the UK from Spain and this was an overnight stay for our family that included 4 children (eldest 5). I said to them that we may arrive late depending on traffic, the property rep told me to meet them at 4pm or 5pm, I said we would try but traffic dependent we may be later. I asked them to leave a key in a secure place and we could set ourselves up (this is totally normal in our experience). At 3pm I communicated to say traffic was bad...

« Le nombre de chambres mis à disposition ne correspondait pas à l'annonce, le linge de lit qui devait être mis a disposition ne l'était que partiellement (moins de 50%), le chauffage n'était pas suffisamment dimensionné pour un mois de décembre (moins de 15C dans plusieurs pièces, 17 sinon)...... »