Appartementen in Archennes

'Logement entouré de cités dégradées. Ce n'est pas un hôtel mais un immeuble dédié à l'hébergement touristiques. Aucune indication extérieure, le numéro de l'immeuble est écrit au feutre. Nous sommes arrivés à 14H30 et comme rien n'est indiqué nous avons cru à une fausse adresse. Nous avons questionnés des habitants des immeubles jouxtant et il ne connaissait pas l'existence de cet "hôtel". Après un quart d'heure d'attente et d'insistance une femme de ménage qui ne parlait pas le français nous à...

'Made a reservation for an apartment with 4 single beds. Upon arrival this appeared to be a "special request" which couldn't be accommodated. Instead we got a room with a queen and 1 single bed and one of us ended up on a mattress on the floor. Daunting neighborhood near Brussels-Midi station, noisy streets at night. '

'Very bad experience at several levels, let's start with the check-in: first, you are supposed to received check in info by mail, which I didn't get, so no follow up on the rentals and stress of not being able to check in the flat. Secondly, the check-in procedure requires that you pay a depositum by bank transfer (not credit card): who asks for depositum for that kind of rentals? not the well-known rental platforms, this is very cumbersome. Then, the depositum is only reimbursed after 10-15...

'I was unable to check in because I did not receive any contact from the host on the day of my stay. Furthermore, the host contacted me on the day of my stay to say that the apartment was closed because he had made a mistake with the reservation date. This is a very malicious host. I have not received any contact regarding a refund. I am currently requesting Expedia to handle this.'