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Avis sur Residence Inn Anaheim Hills Yorba Linda

3 out of 5
Residence Inn Anaheim Hills Yorba Linda
125 S Festival Dr, Anaheim, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 352 avis sur 595." "
Note des voyageurs de 8 (Bien), d’après 140 avis sur 595." "
Note des voyageurs de 6 (Satisfaisant), d’après 52 avis sur 595." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 595." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 595." "

8,8/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel gentil courtois et professionnel . Notre séjour était des plus agréable. Merci.
Séjour de 13 nuits en juillet 2019

10/10 Excellent

Regina

Séjour de 5 nuits en janvier 2024
Réponse de Justin le 11 mai 2024
Good Morning Regina,We want to thank you for the perfect score and are happy to hear you enjoyed your stay with us. We hope to see you again the next time you need a place to stay.

10/10 Excellent

Greg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 5 nuits en avril 2024
Réponse de Justin le 3 mai 2024
Good Morning Greg,We are happy you were able to enjoy your stay with us and hope to see you again!

6/10 Satisfaisant

Daniel, Orland

Voyage en famille
The bed had a big dip . Woke up with back and hip pain. Might be time to refresh up furniture. Also no exhuast ventilation in bathroom. Stuffy and moldy in ceieling and door.
Séjour de 2 nuits en mars 2024
Réponse de Justin le 5 avr. 2024
Good Morning,I am sorry to hear about your challenges you had during your stay. I have provided your feedback to the housekeeping and engineering team to ensure this is a one time occurrence. Please if you ever need anything during your stay in the future, please let us know right away and we will make sure that we get your request taken care of immediately.

4/10 Médiocre

Enrique

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Not happy
I would not recommened this place. They do not clean your room unless you beg for it. The free wifi does not work. The tv would shut off on its own. They charge $4.00 dollars for the washer an dryer.
Séjour de 7 nuits en janvier 2024
Réponse de Elizabeth le 21 janv. 2024
Thank you Mr. Enrique for taking the time to give us your feedback about your stay with us. I apologize that we do not meet your standard. Your message is shared with the management and the housekeeping team. Again thank you.

10/10 Excellent

Adrian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome place and stay, super recomended
We stayed for two weeks including Christmas and New Years, we had a great time, place was always clean, breakfast included and great variety. Staff was extraordinary, specially Guia at the front desk. This is our second year staying at the same hotel and we definitely will stay again, super family friendly
Séjour de 3 nuits en janvier 2024
Réponse de Elizabeth le 21 janv. 2024
Thank you for your feedback and thank you for the perfect score! I am delighted to hear that you and your family enjoyed the stay. We hope to welcome you again next holiday!

6/10 Satisfaisant

Jeffrey

Les points faibles : Équipements
Clean and friendly.
Séjour de 4 nuits en janvier 2024
Réponse de Elizabeth le 16 janv. 2024
Thank you for taking the time to give us your feedback.We hope to welcome you again soon.

10/10 Excellent

Christopher

Séjour de 4 nuits en janvier 2024
Réponse de Elizabeth le 16 janv. 2024
Thank you Christopher for taking the time to give us your feedback. We hope to welcome you again soon.

10/10 Excellent

Jose

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Elizabeth le 16 janv. 2024
Thank you Jose for taking the time to give us your feedback. We hope to welcome you again soon on your next visit in the area.

8/10 Bien

Dave

Séjour de 1 nuit en janvier 2024
Réponse de Elizabeth le 15 janv. 2024
Thank you Mr. Dave for reaching out to us and giving us your feedback of your stay with us. We hope to welcome you again soon!

10/10 Excellent

Renata

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente opción de hotel a 20 min de Disneyland y Knotts Berry Farm y a 45 min de Hollywood, excelente servicio al cliente y el desayuno es muy bueno. Hotel limpio aún que hacen la limpieza al cuarto cada 3 días. El cuarto limpio y organizado tenía cocineta. Sin duda regresaría en un viaje próximo.
Séjour de 9 nuits en décembre 2023
Réponse de Elizabeth le 10 janv. 2024
Thank you very much for taking the time to give your feedback and sharing your experience with us. It is always a pleasure to give our best guest service and to make you feel at home away from home. We hope to welcome you again soon on your next visit in the area.

10/10 Excellent

Peter, Pittsburgh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2023
Réponse de Elizabeth le 10 janv. 2024
Thank you Mr. Peter for taking the time to give us your feedback of your stay with us. We hope to welcome you again on your next visit in the are.

10/10 Excellent

Rosylin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The heated pool and hot tub. So needed at the end of a day in Disneyland.
Séjour de 3 nuits en décembre 2023
Réponse de Elizabeth le 10 janv. 2024
Thank you very much for taking the time to give your feedback. We are happy to hear that you enjoyed your stay with us. We hope to welcome you again on your next visit in the area.

10/10 Excellent

Sheryl

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, quiet & clean property...
Séjour de 2 nuits en décembre 2023
Réponse de Elizabeth le 7 janv. 2024
Thank you for taking the time to give us your feedback.I am to hear that you enjoyed your stay with us.We can't wait to welcome you back again on your next visit in the area.

10/10 Excellent

William

Séjour de 6 nuits en décembre 2023
Réponse de Elizabeth le 3 janv. 2024
Thank you so much for taking the time to give us your feedback. It is our pleasure to give excellent guest service and we can't wait to welcome you again soon!

10/10 Excellent

Mario

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Una excelente propiedad , super cómodo seguro, el personal es muy atento
Séjour de 8 nuits en décembre 2023
Réponse de Elizabeth le 3 janv. 2024
Gracias por tomarse el tiempo para darnos su opinión.¡Siempre es un placer atenderle y esperamos darle la bienvenida nuevamente pronto!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy agradable, y confortable, excelente atención de las personas que trabajan ahí.
Séjour de 1 nuit en décembre 2023
Réponse de Elizabeth le 3 janv. 2024
Gracias por tomarse el tiempo para darnos su opinión.¡Siempre es un placer atenderle y esperamos darle la bienvenida nuevamente pronto!

2/10 Horrible

Pushkar

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not family friendly
We were traveling with a new born and were given one of the pet friendly rooms which was dirty, carpet seemed to be decade old , dark shade to hide the mess. Bathroom exhaust was not working. I asked to change the room and I was told that no other room was available. When I wrote a formal email to Marriott I immediately got a call that a new room was available which I declined as it was too late.
Séjour de 3 nuits en décembre 2023
Réponse de Elizabeth le 3 janv. 2024
Thank you for taking the time to give us your feedback.Your message was shared with the management and I apologize for the unpleasant experience you had with us. We hope you can give us another chance to make your next stay memorable. Thank you once again.

10/10 Excellent

Elias

Séjour de 6 nuits en décembre 2023
Réponse de Elizabeth le 3 janv. 2024
Thank you for taking the time to give us your feedback.It is always a pleasure serving you and we hope to welcome you again soon!

10/10 Excellent

Marie Elaina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Elizabeth le 3 janv. 2024
Thank you for taking the time to give us your feedback.It is always a pleasure serving you and we hope to welcome you again soon!

10/10 Excellent

Jack

Séjour de 1 nuit en décembre 2023
Réponse de Elizabeth le 3 janv. 2024
Thank you for taking the time to give us your feedback.It is always a pleasure serving you and we hope to welcome you again soon!

10/10 Excellent

Christian, Jackson Heights

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, attractive, spacious, nice views from the property, good breakfast buffet with lots of options and good coffee, helpful friendly professional staff. I would stay here again.
Séjour de 3 nuits en décembre 2023
Réponse de Elizabeth le 3 janv. 2024
Thank you for taking the time to give us your feedback.It is always a pleasure serving you and we hope to welcome you again soon!

10/10 Excellent

sandy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very nice and professional!
Séjour de 2 nuits en novembre 2023
Réponse de Elizabeth le 26 nov. 2023
Hello and thank you Ms. Sandy for your feedback and for the perfect score!We all can't wait to welcome you again soon!

10/10 Excellent

Igor

Séjour de 1 nuit en octobre 2023
Réponse de Elizabeth le 3 janv. 2024
Thank you for taking the time to give us your feedback.It is always a pleasure serving you and we hope to welcome you again soon!

10/10 Excellent

Alexis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 14 nuits en octobre 2023
Réponse de elizabeth le 16 nov. 2023
thank you for taking the time to give us your feedback. We hope to welcome you again soon!

6/10 Satisfaisant

Ashtyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The fire alarm went off at 8 am two days in a row (false alarms) and our key card was deactivated 1.5 hours before it was supposed to. Other than that things were clean, breakfast was good. And staff was nice.
Séjour de 6 nuits en novembre 2023
Réponse de elizabeth le 16 nov. 2023
I sincerely apologize for the inconvenience on your stay with us.But on the other hand, I am glad that you received great guest service and that you enjoyed our breakfast. We hope to welcome you again soon.

10/10 Excellent

Ritesh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice quite place
Séjour de 1 nuit en octobre 2023
Réponse de Elizabeth le 4 nov. 2023
Thank you for taking the time to give us your feedback about your stay with us.We hope to welcome you again soon!

8/10 Bien

Deepa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient and nicely maintained property
Séjour de 1 nuit en novembre 2023
Réponse de Elizabeth le 4 nov. 2023
Thank you for taking the time to give us your feedback about your stay with us. We hope to welcome you again soon!

10/10 Excellent

Teodora

Séjour de 1 nuit en octobre 2023
Réponse de Elizabeth le 26 nov. 2023
Hello and thank you for giving us your feedback and for the perfect score! I am glad that you enjoyed your stay with us. We all can't wait to welcome you again soon!

10/10 Excellent

lashonda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth was great!!! The staff was amazing :)
Séjour de 6 nuits en octobre 2023
Réponse de Elizabeth le 1 nov. 2023
Thank you for taking the time to give us your feedback! I will miss you and your sister! We hope to welcome you again soon. Safe travel.

10/10 Excellent

Mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en octobre 2023
Réponse de Elizabeth le 29 oct. 2023
Thank you for taking the time to give us your feedback. We hope to welcome you again.

8/10 Bien

Samantha

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
The room was great, and the staff was very nice and helpful
Séjour de 1 nuit en octobre 2023
Réponse de Elizabeth le 25 oct. 2023
Thank you for taking the time to give us your feedback. We hope to welcome you again soon!

8/10 Bien

Ashish

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The suite was as advertised. They provide free hot breakfast which had sufficient variety for everyone in our family. Kitchen had basic utensils which is probably all you need for a short stay. Overall it was a pleasant experience.
Séjour de 2 nuits en octobre 2023
Réponse de Elizabeth le 25 oct. 2023
Thank you for taking the time to give us your feedback. We hope to welcome you again soon.

10/10 Excellent

Jason

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Elizabeth le 15 oct. 2023
Thank you sir for the time giving us your feedback! I am happy that you received great customer service! We hope to welcome you again on your next visit in the area.

10/10 Excellent

Victor

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Estoy muy satisfecho con la atención he higiene.
Séjour de 1 nuit en octobre 2023
Réponse de Elizabeth le 29 oct. 2023
Thank you and I am glad you received great guest service. We hope to welcome you again soon.

10/10 Excellent

Carrie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de elizabeth le 10 oct. 2023
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us. We hope to welcome you again on your next visit in area.

10/10 Excellent

Johnny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, close to restaurants and main freeways.
Séjour de 3 nuits en septembre 2023
Réponse de Elizabeth le 10 oct. 2023
Thank you for giving us a perfect score!We are happy to hear that you enjoyed your stay with us. We hope to welcome you again on your next trip.

10/10 Excellent

Haritz

Séjour de 1 nuit en septembre 2023
Réponse de Elizabeth le 26 sept. 2023
Hello and thank you for giving us your feedback about your stay with us. We are glad that you enjoyed your stay. We hope to welcome you again on your next trip.

10/10 Excellent

Paul

Séjour de 2 nuits en septembre 2023
Réponse de Elizabeth le 21 sept. 2023
Thank you for giving us your feedback.We hope to welcome you again on your next trip.

8/10 Bien

Maria I.

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Restaurant convenient.
Séjour de 2 nuits en septembre 2023
Réponse de Elizabeth le 19 sept. 2023
I am glad that you enjoyed your stay with us. Your feedback will be shared with our hotel team and I appreciate you for taking the time to give us your feedback.

10/10 Excellent

Richard

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to shops and restaurants walking distance!
Séjour de 2 nuits en août 2023
Réponse de Elizabeth le 19 sept. 2023
I am glad that you enjoyed your stay with us. Thank you for giving us a perfect score and we hope to welcome you again on your next travel.

2/10 Horrible

youqing, San Gabriel

Séjour de 3 nuits en août 2023
Réponse de Elizabeth le 19 sept. 2023
I apologize that your stay did not meet your expectation. Your feedback will be shared to our Management team.Thank you for taking the time to give us your feedback.

10/10 Excellent

Star

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Excellent
Séjour de 1 nuit en août 2023
Réponse de Elizabeth le 19 sept. 2023
Thank you for taking the time to give us your feedback. We hope to welcome you again on your next travel.

10/10 Excellent

Arconsel

Voyage en famille
Les points forts : Équipements
Fun fun fun , we held our 1st family reunion in the property. The staff was so accommodating Diamond the front desk associate, as well as the morning breakfast associate gave us excellent 5 stars service. We were all so Harper boom it again next year. Place has all the right accommodation for families, outdoor gas bbq, basketball courts, and a pool. Felt just like home there!! Great job residence marriott!
Séjour de 1 nuit en août 2023
Réponse de Elizabeth le 19 sept. 2023
I am glad that you received an excellent service and you feedback will be share with the entire hotel team. Thank you again for giving us your feedback.

10/10 Excellent

Maricela

Séjour de 2 nuits en août 2023
Réponse de Elizabeth le 19 sept. 2023
Thank you for choosing to stay with us and thank you for taking the time to give your feedback. We hope to welcome you again on your next travel.

10/10 Excellent

Kathleen

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was so big my 8yo gasped and said she wanted to “explore” it. Full-size fridge and freezer. Incredibly clean. Very comfortable bed (though the fold-out couch mattress was past the end of its life and was like sleeping on a trampoline, my 8yo said). Lots of usb plugs. Breakfast was lavish: sausage, eggs (scrambled and hard boiled), potatoes, waffles with several different toppings, fruit, bagels and cream cheese, pastries, coffee, juice…lots of indoor places to sit. Also nice seating at tables by the pool. I sat there for a long phone call and it was pleasant and relaxing. There’s a Target across the street. We stayed here to go to Disneyland. Free parking here, and it took 22 minutes to drive to the Toy Story parking lot. Highly recommend- if you’re going to drive, be comfortable! They serve breakfast starting so early, we are at 6:30 am on a weekday before heading to the park.
Réponse de Elizabeth le 19 sept. 2023
We are glad that you enjoyed your stay with us. We hope to welcome you again on your next travel.

2/10 Horrible

Lynn

Les points faibles : Personnel et service
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Rosanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Justin le 23 juil. 2023
Good Morning Rosanna,Thank you for staying with us and we hope you come again when you are in the area.

10/10 Excellent

Jianjun

Séjour de 8 nuits en juin 2023

8/10 Bien

Jennifer

Séjour de 3 nuits en mai 2023
Réponse de Justin le 23 juil. 2023
Good Morning Jennifer,Thank you for staying with us and we are happy to see you enjoyed your stay. We hope you come back when you are in the area.