6/10 – Redelijk
Chelsea
Reisde met familie en kleine kinderen
14 jan 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On arrival the property seemed clean and overall lovely. The location was great. We arrived at around 4pm so we decided to just drop our bags quick change and head out.
When coming back to our apartment we noticed ants in the kitchen and the pull out bed was broken also the shower did not get hot. When going to deal with it we were told there was no1 on site to sort out our problems and they would be dealt with. The following evening we went back to reception to report nothing had been dealt with and we were also missing pillows and sheets ect. The night receptionist rudely got a pillow cover went and got a pillow from the reception sofa bearing in mind what many people sit on daily hot and sweaty and stared to aggressively put the pillow in the cushion cover as to where we point blank refused to use that. Anyway we just dealt with the sleeping situation and accepted our issues would not be resolved. We were all inclusive and found little option for vegetarians but overall the food was ok same with the drink it wasn’t much extra to go all inclusive so we were content with what we had paid. The beach club was great a nice vibe, busy and lovely scenery. You have to pay 20 euro to lend towels and you got this back only if you provide the paperwork that comes with it which we weren’t told this when getting the towels luckily we had kept it in the room or a refund wouldn’t be given. There did seem to be alot nicer rooms than ours but unfortunately I wouldn’t stay again
Chelsea
5 nachten verbleven in december 2023