Hôtel près de 801 Grand (Des Moines)

« Great staff. Beautiful rooms »

« Très bon hôtel mais beaucoup trop bruyant. La chambre donnait sur un système d'aération très bruyant qui ne s'arrêtait jamais. »

« Perfect »

« Clean room. Really nice showers »

« Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not...

« Very friendly staff. Room was clean and nice. »

« A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. »

« Hôtel situé à 15 minutes à pied de l'endroit du spectacle, la chambre très confortable, »

« Excellent costumer service »

« Excellent place to stay in downtown Des Moines. So close to many things. Offers free shuttle service to anywhere within a 2 mile radius. Really nice restaurant and bar on site. »

« Super Nice place the staff were nice totally loved this place »

« Propre calme chambre spacieuse »

« It was clean, but the room need a good update, all is old and dark. It is very good location, good breakfast and staff are nice. »

« Too hot in the room, no HVAC control »

« Clean rooms »

« Friendly front desk staff. The property, although clean was definitely dated and shows signs of wear. We would probably chose a different place near the airport next time. »

« Emplacement pratique pour une bonne nuit lors d'un road trip »

« A clean and safe place to stay in Des Moines, especially by the airport. They also offer a park and stay deal, for those who need to fly out but leave their car somewhere. The staff were extremely kind, but we didn't have a pleasant experience with the lady running the breakfast in the morning. She could have been tired, but was short with us trying to make a waffle. The rooms are outdated, but in good condition for the most part. We really enjoyed the pool and hot tub area, which was also...

« Very clean. Staff was awesome. The pool and spa are very nice. About 15 mins from any food or entertainment. Overall awesome place! »

« Great hotel and staff. Very clean and welcoming. Loved that they gave out warm chocolate chip cookies upon check in. Would definitely stay here again. »