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Avis sur Inn at Market

3.5 out of 5
Inn at Market
1412 Market St, San Francisco, CA

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 20 avis sur 114." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 114." "
Note des voyageurs de 6 (Satisfaisant), d’après 28 avis sur 114." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 114." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 114." "

6,2/10

Propreté

6,6/10

Personnel et service

4,6/10

Équipements

5,6/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Carole

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The elevator is very old and scary to be in. There were not glasses in the room. The tv was not working. No kleenex. No safe....
Séjour de 3 nuits en mars 2024

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Motel
Je ne m’attendais pas à de la classe comme les hotels en cette période sont tous réservés. Mais il y a beaucoup de choses que ne sont pas bons: meuble poussiereux dans ma chambre, chauffage central ne marchant qu’une heure dans la journée, toilettes et salle se bain partagées (qui n ont pas été nettoyés pendant tout mon séjour). Donc pas cher pour la période et bien situé, mais à considérer que pour ceci.
Séjour de 6 nuits en janvier 2024

6/10 Satisfaisant

Christopher

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements
The room was cute and very clean. There were enough bathrooms down the hall, with large, clean walk-in showers. There were hangers in the closet, a hair dryer, and an ironing board with iron. However, the place was also very odd. There was not a single cup or mug in the room, and no sign of the promised coffeemaker. The photos show a breakfast buffet, but there is no breakfast, no coffee, no tea, nothing. And, to top it off, there was no heat. The in-room ancient steam radiator was cold to the touch on both of my visits to this hotel. It was 60 degrees outside, so not terrible, but I was chilly in the room. Civic Center is a difficult neighborhood. There are a lot of unhoused people living rough on the street, right next to expensive high rise luxury apartments and condos. If you are alert and comfortable in an urban environment, it's fine, but some people will feel unsafe.

6/10 Satisfaisant

Vanessa

Les points forts : Propreté
Séjour de 7 nuits en mai 2024

4/10 Médiocre

KENJI

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Christopher

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Lock on shared bathroom broken, trash was never emptied, elevator seems like it 1000 years old and the safety cert was expired by more than 2 years.
Séjour de 6 nuits en mars 2024

6/10 Satisfaisant

Morgan

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Smoke alarm in the room was disconnected. There was a mouse in the room. Staff are nice. Area is dirty, but not unsafe.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Richard

Great hotel for the price!
Séjour de 7 nuits en mars 2024

2/10 Horrible

Adrian

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Blankets had blood and bed bugs on it. No heater in the room. The remote didnt work with the tv. The towels were stained. Overall horrible experience
Séjour de 1 nuit en mars 2024

2/10 Horrible

Ashley

Les points faibles : Équipements
My reservation was never sent to either hotel I paid online for the room and never got to stay I am seeking legal help on my end for the inconvenience that I have gone through
Séjour de 1 nuit en février 2024

2/10 Horrible

Manny

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements
There's absolutely no parking at this location, so if you have a car don't book here. also the restroom and bathrooms are communal if you have children or are uncomfortable with this 'do not' book here. The homeless surrounding the facility are absolutely scary.
Séjour de 1 nuit en février 2024

2/10 Horrible

Carlos de la

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
If you like no parking, no bathroom in your room, no places to eat, homeless yelling at all hours of the day/night, traffic noise, windows that you can't see out of because of the massive amount of dirt on them, zero amenities, then this place is for you.
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

??

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Juan

Les points faibles : Propreté
El hotel fue funcional sin embargo no tenia servicio de limpieza diario, no tiene baño particular.
Séjour de 3 nuits en février 2024

4/10 Médiocre

Brianna

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Christopher

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The room was cute and very clean. There were enough bathrooms down the hall, with large, clean walk-in showers. There were hangers in the closet, a hair dryer, and an ironing board with iron. However, the place was also very odd. There was not a single cup or mug in the room, and no sign of the promised coffeemaker. The photos show a breakfast buffet, but there is no breakfast, no coffee, no tea, nothing. And, to top it off, there was no heat. The in-room ancient steam radiator was cold to the touch. It was 50 degrees outside, so not terrible, but I was chilly in the room. Civic Center is a difficult neighborhood. There are a lot of unhoused people living rough on the street, right next to expensive high rise luxury apartments and condos. If you are alert and comfortable in an urban environment, it's fine, but some people will feel unsafe.
Séjour de 2 nuits en février 2024

2/10 Horrible

Hechang

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel has terrible smell. The worst is this hotel did not refund, when checked out in 10 mins check-in, the reception said it will be refund in few days. But even email contacted this hotel many times through Expedia, the hotel still did not refund. Any one should take my lesson, please do not choose this hotel.

4/10 Médiocre

FERNANDO

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Demasiada homeless people alrededor, muchos comercios abandonados, cerrados. A partir de las 8:00 pm toda comida es para llevar
Séjour de 3 nuits en janvier 2024

2/10 Horrible

Supinder

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Kabal

Les points forts : Propreté et personnel et service
Good
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Samantha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Musty, dirty room.
Do not stay at this hotel, it is disgusting. Not worth the cheaper price and the “good reviews” are not real. I reserved what I thought was a better room with a private bathroom and king bed. The room smelled musty and moldy, the bedding was not clean and there was no fitted sheet. There are no screens on the windows and the towels are tiny. This room is not worth what they charge. Find a different hotel.
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Derek

Les points forts : Personnel et service
Séjour de 5 nuits en janvier 2024

10/10 Excellent

Allison

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The staff were warm and friendly. It’s an old building, but it suited our purposes perfectly. We came in for a show at bill grahm civic auditorium - right next door. Walked all over the city. The Bed was comfortable. The room felt pretty clean. Good value for sure!
Séjour de 3 nuits en décembre 2023

10/10 Excellent

robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maravilloso
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Gayoung

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There were so many problems with this hotel. Often there was no staff present at the front desk or reachable by phone. The rooms have communal bathrooms but they don't seem to ever clean or service the bathrooms. The showers are also communal showers and are very tiny. There is no room in the shower to put your stuff so everything gets wet and if the humidity gets on your keycard then it wont work to get back in your room so you will have to go down to the lobby in your wet clothes and wait for some staff to show up so you can get a new key. I'm not joking this happened to my two nights in a row.

2/10 Horrible

Stephanie

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nowhere did it say on the booking their isn’t on site parking we took over an hour looking for parking still needing to walk 16 minutes from the parking the main lobby staff recommend for us to park at with all our luggage . Rooms where dirty the restroom smelled like armpits so bad we choose to not shower will never book here again
Séjour de 1 nuit en décembre 2023

8/10 Bien

Vahy

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Close to transportation
Séjour de 6 nuits en novembre 2023

8/10 Bien

Joan

Voyage en couple
Marvelous location, clean, reasonably quiet.comfortable bed with nice linens No soap or shampoo in the shower, no Kleenex in the dispenser in room, no cup or coffee pod for the coffee maker. Because of price, cleanliness and location I would stay there again
Séjour de 1 nuit en novembre 2023

8/10 Bien

Jeffrey, Riviera Beach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
After reading some less than favorable reviews, my expectations were not high. However, my stay was pleasant and consider this hotel as a good value. Good, but not great, location on Market Street close to Civic center and public transportation. BART station is 2 blocks and the escalator was out of order, but that's another story. My room was very clean and the shared bath was well maintained. This area is much safer since the city moved the homeless encampment out of the civic center mall. The staff was pleasant and check in was efficient. I would stay here, again.

4/10 Médiocre

John

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Disappointing
Appears to be an old hotel/rooming house that was updated. Fresh paint all around and new carpets and secure doors a plus. Windows filthy and no screen on mine in room. Old dresser drawers stayed full open due to unlevel floor. The location is good to get around easy. Walkable to a lot plus public transit options nearby (Muni and BART). But that area of Market St has its share of unhoused people and lots of open drug use and bodily relief. The street is really grimy. SF has a tough job keeping this area clean. For SF, the room rate was decent, but be prepared to abandon basic hospitality expectations. Hotel amenities lacking. No coffee maker in my room and had to ask. They seemed annoyed at that, especially when I further asked for the associated coffee pods and cups. I had a room w/bath but no soap in shower (one small bar for the in-room sink). No room changeover or fresh towels over 3 nights. After the coffee maker incident, the staff had an unwelcoming attitude toward me when I passed. I am not a high maintenance traveler but just felt unwelcome there.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Jordan

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en septembre 2023

6/10 Satisfaisant

Daniel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Abel

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Jeffrey, Riviera Beach

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After reading some unfavorable reviews, my expectations were exceeded. Check in was easy, staff was friendly. Room, although quite small, was clean and there were numerous shared baths on the floor which were conveniently located.
Séjour de 4 nuits en septembre 2023

6/10 Satisfaisant

Fabian

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Small rooms without room service (cleaning, switching towels). Good connection to the public transport.
Séjour de 3 nuits en septembre 2023

2/10 Horrible

Traci

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Came in at 2:30 to checkin. Front desk says my reservation was cancelled because they overbooked. Said they called me, but I have no record of it on my phone. Poor customer relations and lobby appeared dark and dirty.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Aniruddha Pratap

Séjour de 3 nuits en septembre 2023

10/10 Excellent

Andrew

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Surprisingly clean and cheap, I would stay there again.
Séjour de 4 nuits en septembre 2023

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Billy

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
The hotel is not in the safest part of town, but the property is safe. The room was clean except for gnats everywhere and no remote for the tv. The community bathrooms are clean, but you have to look around for toilet paper, shampoo, and shower gel (most bathrooms/showers are missing at least one of these products). You're better off going to the corner store and buying these yourself. San Francisco is a horrible city to visit but if you do stay there, this hotel isn't a bad choice. The location is convenient to most attractions, shopping, and restaurants.
Séjour de 3 nuits en août 2023

6/10 Satisfaisant

Wendy van

Voyage en famille
Les points forts : Propreté
Tijdens boeking van dit hotel werd ontbijt incl. aangeboden op de foto's staat ook een ontbijtzaal-/gelegenheid! Jammer dat dit bij aankomst niet klopt. Ook helaas geen mini koelkast op de kamer, deze miste ik ook!
Séjour de 3 nuits en juillet 2023

2/10 Horrible

Aurilene

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Couldn’t get in when I arrived
There was not a bathroom inside the bedroom. It did not mentioned on the site.
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Luktade konstigt i hela byggnaden. Skåp som vad sönder. Sunkiga väggar. Äckligt överlag i byggnaden.
Séjour de 1 nuit en mai 2023

2/10 Horrible

Oliver

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Do not go here. I stayed here this past March and the hotel has been unprofessional in cooperating with billing issues. When I decided to change rooms, I was assured by the front desk that only the days that I stayed for our previous reservation would be charged, while the rest would be refunded. This refund has still not gone through. For our second billing issue, we had made an accidental double booking and were looking for a refund for one of them. When talking with the hotel directly, as well as our travel agent, the hotel kept dismissing the subject and attempted to focus on other non-related matters. I have not received a refund on my card which amounts to close to $900. What a nightmare.
Séjour de 5 nuits en mars 2023

4/10 Médiocre

Stephanie

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
There’s no ac, no heat, no microwave, no fridge. The communal showers do not get cleaned daily. There’s a permanent smell and the walls are so thing I couldn’t sleep. The area is littered with homeless.
Séjour de 2 nuits en avril 2023

6/10 Satisfaisant

Yasser

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The location is perfect, accessable and close to all types of public transportation. The place was clean but we had to take care of our room ourselves three days because either the house keeper didn't show up (we were told) or they just forgot about our room. I would give them three stars out of five (average).
Séjour de 6 nuits en avril 2023

2/10 Horrible

LEANDER

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Josue

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
New Years Eve/New Year
I had a great experience here! I was lucky enough to have a restroom in my room as not all rooms do. Thank you very much to the staff here for showing us around!
Séjour de 1 nuit en décembre 2022

2/10 Horrible

Frank, Napa

Séjour de 1 nuit en décembre 2022

6/10 Satisfaisant

Chiao Wen

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022