Bureau, espace de travail pour ordinateur portable, rideaux occultants

Avis sur Comfort Inn Newport News - Hampton I-64

2.5 out of 5
Comfort Inn Newport News - Hampton I-64
12330 Jefferson Ave, Newport News, VA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 446 avis sur 987." "
Note des voyageurs de 8 (Bien), d’après 324 avis sur 987." "
Note des voyageurs de 6 (Satisfaisant), d’après 124 avis sur 987." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 987." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 987." "

8,4/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Alain

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GOOD
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 31 oct. 2023
Hello Alain,Thank you for taking the time to share your feedback with us. We appreciate your kind words and we're glad to hear that you had a good experience during your stay. Should you have any future inquiries or require assistance, please don't hesitate to reach out. We hope to welcome you back in the future.

8/10 Bien

Jonathan

Voyage en famille
Les points forts : Propreté et personnel et service
Tres propre
Séjour de 1 nuit en juillet 2022
Réponse de Manager le 29 juil. 2022
Hello Jonathan, We appreciate the comments, especially with regards to your opinion of our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rapport qualite prix. Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa. Hoffmann BHV
Séjour de 1 nuit en juillet 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Séjour très agréable dans une chambre spacieuse et fonctionnelle, j'ai particulièrement apprécié la disponibilité du personnel. Il m'a été proposé un transport gratuit en taxi pour me permettre de faire quelques achats au Walmart.

2/10 Horrible

T

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was outdated..it was smelly.. dull looking, room still had stuff other people left behind so I didn’t feel like they really cleaned the rooms.. towels had yellow stains on them.. we wasn’t comfortable at all and I wouldn’t stay there again.. the only good thing was the location.. it was close to the mall and restaurants.. walking distance to all the good stores..
Séjour de 3 nuits en mai 2024
Réponse de Manager le 24 mai 2024
Hello T,We apologize for not meeting your expectations during your stay. Your feedback is important to us, and we will share your comments with our housekeeping team for review. We're glad you enjoyed our convenient location near the mall and restaurants. Thank you for sharing your experience with us.

10/10 Excellent

Eliezer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect
Séjour de 2 nuits en mai 2024
Réponse de Manager le 19 mai 2024
Hello Eliezer,We appreciate your positive feedback and are pleased to hear you had a great experience at our hotel. Thank you for choosing to stay with us, we hope to welcome you back in the future for another enjoyable stay.

6/10 Satisfaisant

Alexis

Les points forts : Personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Manager le 17 mai 2024
Hello Alexis, We appreciate you choosing to stay with us. If you have any suggestions for improvement, please do not hesitate to contact us directly. We value your feedback and hope to welcome you back in the future.

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was nice room comfy bed
Séjour de 1 nuit en mai 2024
Réponse de Manager le 14 mai 2024
Hello Matthew,We are delighted to hear that you enjoyed your stay with us. Providing a comfortable and cozy environment for our guests is our top priority. We appreciate your feedback and hope to welcome you back soon for another pleasant experience.

8/10 Bien

Bob

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location & friendly staff.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Bob,We are delighted to hear that you enjoyed our prime location and experienced our friendly team. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable stay.

6/10 Satisfaisant

Jose

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The room was good but the area is not the best 3 cars were broken in to while there !
Séjour de 4 nuits en mai 2024
Réponse de Manager le 11 mai 2024
Hello Jose,I'm sorry to hear about your experience during your stay. Our team takes safety and security very seriously. We advise guests to always ensure their belongings are secure and report any incidents to local authorities. Thank you for bringing this to our attention.

10/10 Excellent

Sanchez, Nassau

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 14 mai 2024
Hello Sanchez,We are delighted to hear that you had a fantastic experience during your stay with us. We appreciate your kind words and look forward to welcoming you back in the future.

8/10 Bien

Candra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay other than the dog smell when you walk in the building
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Candra,We appreciate your feedback and apologize for any inconvenience caused. Please feel free to reach out to our management team directly with any further comments or concerns. Thank you for choosing to stay with us.

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet hotel. Staff was great.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello James,We're pleased to hear you enjoyed the peaceful atmosphere and our exceptional team during your stay. Your feedback is greatly appreciated.

4/10 Médiocre

Devin

Hotel is on the older side and could use some renovations. However, it was very clean and smelled nice. Unfortunately the staff was extremely loud from 11pm - 6am. I was room #115 and I could hear everything: elevators, people checking in, staff conversations about someone being shot in the back, mistresses, and family drama. To say the least, I got very little rest.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello Devin, We appreciate your feedback on the cleanliness of your room despite the hotel's age. We're sorry to hear about the noise disturbances you experienced. We encourage guests to reach out to management directly with any concerns during their stay to ensure a pleasant experience for all.

10/10 Excellent

David, Charlottesville

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I look forward to staying sometime soon Dave
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello David,Thank you for sharing your feedback, Dave. We appreciate your review and hope to welcome you back in the future.

10/10 Excellent

Erin, Herndon

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The cleanliness lived up to the review of other guests.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Erin,We appreciate your positive feedback regarding the cleanliness of our hotel. We strive to maintain high standards throughout our property to ensure an enjoyable stay for all our guests. If you have any further comments or suggestions, please don't hesitate to share them with us.

2/10 Horrible

Christopher

Les points faibles : Propreté et équipements
Not clean. Needle found under a bed with someone in our party.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Christopher, I'm very sorry to hear about the experience you had during your stay. Your feedback is valuable, and we will address this matter with our housekeeping team to ensure the highest standards of cleanliness are maintained at all times. It's important for us to provide a safe and comfortable environment for all our guests.

10/10 Excellent

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean
Séjour de 2 nuits en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Stephen,Thank you for sharing your positive feedback with us. We strive to maintain high standards of cleanliness at all times to ensure a pleasant stay for our guests. If you have any further comments or suggestions, please feel free to contact our management team.

2/10 Horrible

Vasileios

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We made a reservation through Expedia weeks before our arrival and it was confirmed. When we got there, exhausted after a long trip, they couldn't find our reservation. Finally they realized they gave our room to some other clients because they did not read the names right. They finally gave us another room but charged us more for it although they admitted it was their mistake! We stayed 2 nights but it was impossible to sleep because of people going in and out all night, talking very loudly in the hallways and slamming doors. Continuously! ALL NIGHT! The poor design of the breakfast area makes it nerve-wracking to get your breakfast in the morning. Do yourselves a favour and stay away form this hotel!
Séjour de 2 nuits en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Vasileios, We are truly sorry to hear about your experience. It's unfortunate that there were challenges with your reservation and noise disturbances during your stay. We appreciate your feedback and will address these issues internally for improvement. Guests' comfort is our priority, and we apologize for any inconvenience caused. Thank you for sharing your concerns with us.

8/10 Bien

Ale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me gustó porque tiene buenos precios y está cerca de muchos restaurantes y el mall
Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 avr. 2024
Hello Ale,Nos alegra saber que disfrutó de nuestra ubicación conveniente cerca de restaurantes y tiendas. ¡Esperamos darle la bienvenida de nuevo en el futuro!

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk lady was super kind and helpful.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Elizabeth,We're delighted to hear that you had a positive interaction with our front desk team. Your feedback is appreciated as we always strive to provide excellent guest service. Should you have any future inquiries or concerns, please feel free to contact our management team directly.

10/10 Excellent

Michelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and close to restaurants and shopping.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Michelle,We are delighted to hear that you enjoyed our convenient location near restaurants and shopping. Your feedback is appreciated, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Bien

Debbie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was very clean inside. There are signs of use but it is fairly modern. The staff is friendly and welcoming.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 5 avr. 2024
Hello Debbie,We appreciate your kind words about our cleanliness and modern amenities. Our team strives to provide a warm and welcoming atmosphere for all guests. Thank you for acknowledging our efforts, and we hope to welcome you back in the future.

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean nice and quiet and stall is very polite
Séjour de 1 nuit en mars 2024
Réponse de Manager le 16 mars 2024
Hello Nicole,We are pleased to hear that you found our hotel clean, quiet, and our staff polite during your stay. We strive to provide a welcoming environment for all our guests. Should you have any feedback or further comments, please feel free to reach out to our management team. Your observations are valuable to us in maintaining our standards of hospitality.

10/10 Excellent

Courtney

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was always welcoming.
Séjour de 3 nuits en mars 2024
Réponse de Manager le 15 mars 2024
Hello Courtney,We are delighted to hear that our staff made you feel welcome during your stay. Your positive feedback means a lot to us as we strive to provide excellent service to all our guests. We look forward to welcoming you back in the future.

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel, conveniently located. Despite highway 64 being behind the hotel (and my room was on that side), I didn't hear any road noise. Comfy bed, clean room, friendly staff, hot and tasty breakfast... and all at a reasonable price!
Séjour de 1 nuit en mars 2024
Réponse de Manager le 12 mars 2024
Hello Monica,We are thrilled to hear that you had an enjoyable stay with us! Our team works hard to provide a comfortable experience for all our guests, and we appreciate your kind words about our convenient location and amenities. It was our pleasure to host you, and we hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

Darlene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Manager le 9 mars 2024
Hello Darlene,Thanks for being or guest. We are more than happy to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon for another fantastic stay!

8/10 Bien

Deana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a nice hotel, reasonably priced compared to other hotels around and conveniently located to many places. The coffee machine was a very nice amenity. Also, our fire alarm kept going off so I reported it to the front desk, but no one came to fix it. Also, a hotel employee that looked at it said is was an old fire alarm. This was my only complaint. The staff was friendly, hotel and rooms clean and comfortable. Would definitely stay there again.
Séjour de 7 nuits en février 2024
Réponse de Manager le 5 mars 2024
Hello Deana, Thank you for sharing your feedback with us. We are pleased to hear you enjoyed your stay, our convenient location, and the amenities in the room. We appreciate your understanding with the fire alarm situation and apologize for any inconvenience caused. Our team always strives to provide a comfortable and clean environment for our guests. We look forward to welcoming you back in the future.

10/10 Excellent

carmen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I will stay at this hotel again.
Everything was clean and the front desk personnel was very friendly and attentive.
Séjour de 1 nuit en février 2024
Réponse de Manager le 22 févr. 2024
Hello carmen,We are glad to hear that you found our hotel clean and that our front desk staff provided excellent service. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

6/10 Satisfaisant

Raquel

Voyage en famille
Les points forts : Personnel et service
Our room did not smell "clean" but stale which was put off
Séjour de 1 nuit en février 2024
Réponse de Manager le 21 févr. 2024
Hello Raquel, We appreciate your feedback and apologize for any inconvenience caused during your stay. We always strive to provide a fresh and welcoming environment for our guests. Please feel free to reach out to our management team so they can address your concerns directly. Your satisfaction is important to us, and we hope to welcome you back for a more pleasant experience.

10/10 Excellent

Mekka, Folcroft

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What I loved the most was the quietness and the cleanliness of this hotel. The staff were amazing and so pleasant.
Séjour de 1 nuit en février 2024
Réponse de Manager le 20 févr. 2024
Hello Mekka,We're delighted to hear that you enjoyed the tranquility and cleanliness of our hotel, as well as the exceptional service provided by our staff. Your kind words mean a lot to us and we look forward to welcoming you back in the future.

8/10 Bien

George

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly Staff, Breakfast attendant maintained eating area well
Séjour de 4 nuits en février 2024
Réponse de Manager le 19 févr. 2024
Hello George, We appreciate your kind words about our staff and breakfast service. We strive to provide a clean and welcoming environment for all our guests. Should you have any further feedback or concerns, please feel free to reach out to our management team directly. Your satisfaction is important to us.

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and very quiet
Séjour de 1 nuit en février 2024
Réponse de Manager le 14 févr. 2024
Hello Michael,Thank you for sharing your feedback about our hotel. We're glad to hear that you found our property clean and enjoyed a tranquil stay. We strive to provide a relaxing environment for all our guests. We appreciate your valuable comments and hope to welcome you back in the future.

10/10 Excellent

Hasan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely friendly staff, definitely made me feel welcome
Séjour de 4 nuits en février 2024
Réponse de Manager le 14 févr. 2024
Hello Hasan,Thank you for your kind feedback! We are delighted to hear that our staff provided you with a warm and welcoming experience during your stay. It's our priority to ensure that all guests feel at home while staying with us. Your satisfaction is important to us and we hope to have the pleasure of hosting you again in the future.

8/10 Bien

Larry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome Staff.
Séjour de 2 nuits en février 2024
Réponse de Manager le 14 févr. 2024
Hello Larry, Thank you for your kind words regarding our staff. We greatly appreciate your feedback and are thrilled to hear that our team made your stay enjoyable. We strive to provide exceptional service to all our guests and hope to welcome you back in the future.

10/10 Excellent

Andricus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff
Séjour de 3 nuits en février 2024
Réponse de Manager le 9 févr. 2024
Hello Andricus,Thank you for your positive feedback regarding our staff. We're glad to hear that they were able to assist you during your stay. We hope to have the pleasure of welcoming you back in the future for another great experience at our hotel.

10/10 Excellent

Darlene

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place exceeded expectation.Strong point was staff always friendly and accommodating.
Séjour de 6 nuits en janvier 2024
Réponse de Manager le 6 févr. 2024
Hello Darlene,Thank you for sharing your positive experience at our hotel. We are delighted to hear that our staff provided exceptional service during your stay. Our team takes pride in being friendly and accommodating to ensure all guests enjoy their time with us. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and nice welcoming staff
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello James,Thank you for your kind words regarding our clean facilities and friendly staff. We strive to provide a comfortable stay for all our guests. Should you have any further feedback or if there is anything we can assist you with, please feel free to reach out to our management team. We hope to welcome you back in the future for another positive experience.

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Check in was stress free. Breakfast was outstanding.
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Michael,Thank you for taking the time to share your positive experience with us! We're delighted to hear that your check-in was stress-free and that you enjoyed our outstanding breakfast. We aim to provide a seamless and delicious start to our guests' day. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Janetta

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
5 star for us! The location was great for many different shops, restaurants, and easy access to the highway for travel. Stayed 2 nights over the weekend for local sporting events and couldn't have been more pleased. I wasn't expecting much based on reviews, but I have to say it definitely was different. Staff from the time we walked in was pleasant and friendly. Pleasant and cheerful greeting each time they saw us. Helpful with local area recommendations as well. Rooms were clean, and staff was accommodating whe. We thought the TV didn't work (just needed reset) or extra blankets and towels. Breakfast was to be served at 7, and it was hot and ready. Thankfully, since we were headed out just at that time for our event. Hot eggs, bacon, and waffles were perfect. Definitely recommend it and would stay here again
Réponse de Manager le 1 févr. 2024
Hello Janetta,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that our location was convenient for you and that you found our staff to be pleasant and friendly throughout your stay. It's great to know that our team was able to provide helpful local area recommendations, and that your room was clean and comfortable. We're also glad you enjoyed our hot breakfast options. We appreciate your recommendation and look forward to welcoming you back in the future.

6/10 Satisfaisant

Gertrude

Les points forts : Propreté
Friendly staff. In pm, staff need to present themselves better in appearance. Clean rooms and bath. need more pillows for sofa bed. Average. Breakfast decent. Needsmore fruits.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Gertrude, Thank you for taking the time to share your feedback. We appreciate your kind words about our friendly staff and clean rooms. Regarding the appearance of our staff, we'll pass your comment to our management team for their review. We'll also consider your suggestion for more pillows for the sofa bed. We're glad you found our breakfast decent, and we'll take note of your request for more fruit options. We hope to welcome you back in the future for a better experience.

10/10 Excellent

Rachel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very courteous. They were very friendly and accommodating considering the circumstances of the stay.
Séjour de 5 nuits en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Rachel,Thank you for your kind words about our staff. We strive to provide excellent service and we appreciate your recognition of their friendliness and accommodation. We value our guests' feedback and hope to welcome you back in the future for an even more enjoyable stay.

2/10 Horrible

Elizandra

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Had reserved a room, they gave me a worst room, the room had a horrible stench. If I wasn't so tired at the moment I would have switched hotels
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Elizandra,We apologize for any inconvenience you may have experienced during your stay with us. We appreciate your feedback and will address the issue internally. We strive to ensure all our guests have a pleasant experience and we regret that we did not meet your expectations on this occasion. Please feel free to reach out to our management team directly to further discuss your concerns.

10/10 Excellent

Julian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice place
Pretty nice hotel to stay a few days, staff was friendly
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Julian,Thank you for choosing our hotel for your recent stay. We appreciate your kind words about our friendly staff and are glad to hear that you had a pleasant stay. We strive to provide excellent service to all our guests and hope to welcome you back in the future.

10/10 Excellent

DARRELL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place to stay
This is a very well kept hotel for clean friendly staff, great location and i haven't seen any bugs. Definitely recommend
Séjour de 5 nuits en janvier 2024
Réponse de Manager le 25 janv. 2024
Hello DARRELL, Thank you for your kind words and recommendation! We take great pride in maintaining a clean and friendly environment for our guests. We're also thrilled to hear that you enjoyed our convenient location. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 25 janv. 2024
Hello James,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

8/10 Bien

Comella

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Comella,Thank you for choosing our hotel for your recent stay. We're glad to hear that you had a positive experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We appreciate your support and hope to welcome you back in the future.

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I will stay again
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 16 janv. 2024
Hello Nicole,Thank you for choosing our hotel for your recent stay. We appreciate your loyalty and are glad to hear that you are considering staying with us again. Should you have any specific requests or preferences for your next visit, please feel free to contact our management team directly. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Sara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel to stay at if you’re looking for a clean, safe, and well maintained building with friendly and helpful staff for a great price. In a good location, walking distance to the mall, 25-30 mins from downtown Norfolk and ODU’s campus. Lots of restaurants right around it, walking and driving distances both. No complaints at all about this property or the area. Would recommend!
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 16 janv. 2024
Hello Sara,Thank you so much for your positive review! We are thrilled to hear that you found our hotel to be clean, safe, and well maintained. Our staff works hard to provide friendly and helpful service to our guests. We're glad that you enjoyed our convenient location, with nearby shopping, restaurants, and easy access to downtown Norfolk and ODU's campus. Your recommendation means a lot to us and we hope to welcome you back soon!

10/10 Excellent

Susan

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 16 janv. 2024
Hello Susan,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please feel free to reach out. We hope to have the pleasure of welcoming you back in the future.