Madinat Al Irfan,, Airport Heights, Muscat, Sultanate of Oman
Avis
8,8
Excellent
Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 93 avis sur 164." "
10 – Excellent
93
Note des voyageurs de 8 (Bien), d’après 44 avis sur 164." "
8 – Bien
44
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 164." "
6 – Satisfaisant
18
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 164." "
4 – Médiocre
3
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 164." "
2 – Horrible
6
9,0/10
Propreté
8,6/10
Personnel et service
9,0/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
10/10 Excellent
Kamel
Voyage en famille
16 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour agreable
Hôtel sympa.
Employés très à l'écoute.
Seul bemole un peu excentré de tout mais on était au courant.
Petit déjeuner complet.
Kamel
Séjour de 2 nuits en février 2023
8/10 Bien
Fulpius
20 janv. 2023
Fulpius
Séjour de 1 nuit en janvier 2023
10/10 Excellent
fabrice
Voyage en couple
13 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parfait
fabrice
Séjour de 1 nuit en février 2022
Réponse de Hanan AlKharusi le 13 févr. 2022
Dear Parait Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager
10/10 Excellent
Alain
15 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel parfait. Petit déjeuner très copieux et service irréprochable.
Alain
Séjour de 2 nuits en janvier 2022
Réponse de reservations le 17 janv. 2022
Dear Alain, Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager
10/10 Excellent
Charbel
Voyage d’affaires
12 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good stay at Crowne Plaza OCEC
Nice hotel in all the aspects. Service and facilities are very good. Room is comfortable and clean. Very good location, close to Oman Convention and Exhibition and to the airport.
Charbel
Séjour de 1 nuit en décembre 2021
Réponse de CP OCEC Team le 21 déc. 2021
Dear charbel, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team
8/10 Bien
Emmanuel
Voyage d’affaires
16 avr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice People
Very Nice People who care about you during the stay.
Emmanuel
Séjour de 3 nuits en mars 2020
Réponse de CP OCEC le 30 déc. 2021
Dear Guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage en couple
16 mars 2020
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Très bien personnel adorable et professionnel 10/10
Voyageur vérifié
Séjour de 6 nuits en mars 2020
Réponse de Paul Schenk le 17 mars 2020
Dear Guest,
Greetings from Crowne Plaza Muscat OCEC and thank you for your fantastic review.
At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and we are glad you enjoyed your stay. Thank you for your lovely comments about our hotel and specially our team. We really appreciate your support.
Again, thank you for your rating and we eagerly look forward to welcoming you back to our hotel.
Kind Regards,
Paul Schenk
Hotel Manager
10/10 Excellent
Reema
11 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité-prix
L'hôtel est très bien située. Les chambres sont spacieuses et la literie très confortable. Le petit déjeuner est fabuleux, avec une large gamme de choix. La réception est à votre service si besoin.
Reema
Séjour de 1 nuit en janvier 2020
Réponse de Paul Schenk le 18 févr. 2020
Dear Reema,
Greetings and thank you for taking the time to review us.
We are thrilled to hear that your stay was a 10/10. Thank you for your lovely comments about out hotel rooms, breakfast and specially our team. We are overjoyed with your comments.
Thank you again and we look forward to welcoming you back.
Kind Regards,
Paul Schenk
Hotel Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel agréable
Hôtel très calme et qui se bouge pour proposer des animations régulières
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Réponse de Paul Schenk le 12 nov. 2019
Dear Guest,
Greetings from Crowne Plaza Muscat OCEC.
Thank you for taking the time to review us and for your fantastic comments. We are glad you enjoyed your time here. Reviews such as yours warms our hearts.
We look forward to welcoming you back.
Kind Reagrds,
paul Schenk
Hotel Manager
10/10 Excellent
Voyageur vérifié
2 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel tout neuf, propre et proche de l’aéroport.
Je conseille fortement tout en recommandant de louer une voiture, car l’hôtel est a 15 mn du centre ville ( en soi pas grand chose mais le confort et la liberté de la voiture change les vacances )
Petit déjeuner très bon, varié et copieux.
Chambres propres neuves.
Si je reviens à Mascate, je reviendrai au Crowne Plaza OECE.
Voyageur vérifié
Séjour de 8 nuits en décembre 2018
10/10 Excellent
Christoph
Voyage d’affaires
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
super quiet and comfortable stay on a business trip.
Christoph
Séjour de 4 nuits en décembre 2023
Réponse de Manuel le 28 déc. 2023
Dear Christoph,Receiving a perfect rating from valued guests like you is such a compliment. It was a pleasure having you with us, and we hope to welcome you back for another memorable stay.With best regards,Manuel LevonianGeneral Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
27 déc. 2023
Okay
A decent stay, the age of things like the carpets show.
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Manuel le 28 déc. 2023
Dear Valued Guest,Greetings from Crowne Plaza Muscat OCEC. Thank you for taking the time to share your stay experience.We truly appreciate your feedback as they are essential in our continuous efforts to improve our service standards and amenities.Do rest assured that your feedback had been shared with the team, and we will be making prompt rectifications to them!Once again, thank you for your valuable feedback. We hope to have an opportunity to better your experience with us.Sincerely,Manuel LevonianGeneral Manager
4/10 Médiocre
Voyageur vérifié
22 déc. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Gold member status not recognised.
Gold member status not recognised and room upgrade not offered.
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Manuel le 24 déc. 2023
Dear Valued Guest,Thank you for your review, we value and appreciate your feedback as it helps us to focus on what is important to our guests.It is disappointing to read that your recent experience fell short of your expectations, we would like to apologize for the inconvenience you have encountered. Your feedback holds great value for us, please be certain that all your points are taken into consideration and will be addressed to the relevant department for their immediate action.Rest assured that the points you have highlighted has been shared with the relevant teams for a thorough review.Once again, thank you for your valuable feedback. We hope to have an opportunity to better your experience with us.SincerelyManuel LevonianGeneral Manager
8/10 Bien
Wonsoon
15 déc. 2023
Wonsoon
Séjour de 3 nuits en novembre 2023
Réponse de Manuel le 28 déc. 2023
Dear Wonsoon, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Hotels.com.With best regards,Manuel LevonianGeneral Manager
8/10 Bien
TAKASHI
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
サービスが良かった
TAKASHI
10/10 Excellent
Ahmadreza
Voyage en famille, Voyage d’affaires
28 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Ahmadreza
Séjour de 1 nuit en novembre 2023
Réponse de Manuel le 24 déc. 2023
Dear Ahmadreza,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! With best regards,Manuel LevonianGeneral Manager
10/10 Excellent
Rita
Voyage en couple
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous property near airport and convention centre. Best buffet breakfast around and notging too much trouble. Great pools on ground floor so no being blown away with omani winds. The quickest check out ever.
Rita
Séjour de 2 nuits en novembre 2023
Réponse de Manuel le 24 déc. 2023
Dear Rita, Thank you for the perfect score and compliments. We appreciate you highlighting the hotel's location, facilities, dining offerings and level of service, which stood out to you during your stay. We hope to have the pleasure of welcoming you back for more memorable experiences.With best regards,Manuel LevonianGeneral Manager
2/10 Horrible
Frank
2 nov. 2023
Frank
Séjour de 4 nuits en octobre 2023
Réponse de Manuel le 26 nov. 2023
Dear Frank,We apologize that your recent visit did not meet your expectations. We would like to know exactly what went wrong in order to improve our overall services to better serve you next time. We do hope to have the chance of welcoming you back in the future to demonstrate the seamless service which we promise to all our guests.Sincerely,Manuel LevonianGeneral Manager
10/10 Excellent
Amin
26 oct. 2023
Everything has been great, the only issue was that sometimes there was a foul smell from the drainage in the rooms.
Also my room did not have a mini bar and bottle openner!
Amin
Séjour de 4 nuits en octobre 2023
Réponse de Manuel le 26 oct. 2023
Dear Amin,Thank you for choosing Crowne Plaza Muscat OCEC during your recent stay and for sharing your feedback with other Expedia users.We are delighted to hear that you had wonderful stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. We would also like to express our gratitude for bringing to our attention the concerns you experienced during your recent stay. I understand the disappointment you had over the uncomfortable smell in the room, and I want to assure you that we are taking immediate action to rectify the issue. We are also looking into ensuring the mini bar and bottle opener are in place at all times. Once again, please accept our apologies for any inconvenience you've encountered. Your feedback guides us in our journey to constantly improve, and we greatly appreciate your patience and understanding as we work towards improving our services moving forward. We are looking forward with pleasure to being of service to you again on your next visit to Muscat.Sincerely yours, Manuel Levonian General Manager
6/10 Satisfaisant
Samantha
Voyage d’affaires
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Samantha
Séjour de 3 nuits en octobre 2023
Réponse de Manuel le 24 oct. 2023
Dear Samantha,Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager
10/10 Excellent
Antonio David
Voyage d’affaires
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Antonio David
Séjour de 1 nuit en septembre 2023
Réponse de Manuel le 3 oct. 2023
Dear Antonio,Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards, Manuel LevonianGeneral Manager
10/10 Excellent
Diego
19 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Diego
Séjour de 4 nuits en septembre 2023
Réponse de Manuel le 3 oct. 2023
Dear Diego,Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards, Manuel LevonianGeneral Manager
10/10 Excellent
JEFFREY
23 juil. 2023
JEFFREY
Séjour de 2 nuits en juillet 2023
Réponse de Manuel le 20 août 2023
Dear Jeffery, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager
8/10 Bien
Katarina
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rekommenderas
Fint stort hotell med trevlig service vid incheckningen. Stort rum, lite slitet. Bra säng. Väldigt tyst. Trevlig personal överallt. Mycket att välja på till frukost. Nära och lätt att hitta till/från flygplatsen. Vi kom sent och åkte morgonen därpå så vi hann tyvärr inte njuta av hotellet så mycket men återvänder gärna igen.
Katarina
Séjour de 1 nuit en juillet 2023
Réponse de Manuel le 23 juil. 2023
Dear Katarina,Thank you for staying with us!We're pleased to have given you a great and wonderful time with us. Thank you for your commendation of our staff. We shall definitely share this to the team.We'll always be happy to have a room and table waiting for you. Hope to have you with us again soon.Best regards,Manuel LevonianGeneral Manager
8/10 Bien
Heike
Voyage en famille
20 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Near to the airport but almost no construction in the area. It’s a convenient accommodation if you have a rental car.
Heike
Séjour de 2 nuits en juillet 2023
Réponse de Manuel le 23 juil. 2023
Dear Heike,Thank you for sharing this positive review. We appreciate our location here in Muscat just as muchas you do. We hope you’ll stop by again soon when you’re in the neighbourhood.Best regards,Manuel LevonianGeneral Manager
10/10 Excellent
Carolyn
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff
Carolyn
Séjour de 1 nuit en juillet 2023
Réponse de Manuel le 9 juil. 2023
Dear Carolyn,Thank you for taking a moment to share your experience at Crowne Plaza Muscat OCEC. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.With best regards,Manuel LevonianGeneral Manager
10/10 Excellent
LIZHEN
Voyage d’affaires
12 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
第一次入住,很满意
很满意!
LIZHEN
Séjour de 2 nuits en juin 2023
Réponse de Manuel le 13 juin 2023
Dear ____, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager
8/10 Bien
Ahmed
Voyage en famille
23 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, the breakfast was good
Ahmed
Séjour de 1 nuit en mai 2023
Réponse de Manuel le 24 mai 2023
Dear Ahmed,Thank you for choosing Crowne Plaza Muscat OCEC during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Muscat OCEC, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Muscat.With best regards,Manuel LevonianGeneral Manager
10/10 Excellent
Ahmad
Voyage d’affaires
20 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff. Clean. And close to airport.
Ahmad
Séjour de 1 nuit en avril 2023
Réponse de Manuel le 27 avr. 2023
Dear Ahmad,Thank you for your time writing this review on Expedia and for choosing Crowne Plaza Muscat OCEC for your recent stay. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. A wonderful review like yours is our own success story. Thank you for your continued patronage and we look forward to welcoming you again for a pleasant stay with us.With best regards,Manuel LevonianGeneral Manager
10/10 Excellent
Aryan
6 avr. 2023
Aryan
Séjour de 1 nuit en avril 2023
Réponse de Manuel le 27 avr. 2023
Dear Aryan, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager
6/10 Satisfaisant
Yahya
31 mars 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Very good hotel, comfortable, just don't be hungry
The hotel itself was very good, friendly and helpful front desk staff, clean and comfortable rooms, in an excellent location.
Just don't be hungry. Ordered food at 11PM, didn't get it up to 2AM despite 7 follow up calls to room service. Cancelled the order at 2AM (person on the line did not care). Was woken up at 3.30AM by the WRONG food being delivered (despite cancelling the order 1.5 hours earlier). We slept hungry and fasted the next day (Ramadhan).
Yahya
Séjour de 1 nuit en mars 2023
Réponse de Manuel le 27 avr. 2023
Dear Yahya,Greetings from Crowne Plaza Muscat OCEC. Thank you for taking the time to review us here on Expedia. We are disappointed to hear that your experience with our in-room dining was not the best. I have raised this with the concerned department heads for necessary corrective action. Sorry for any inconvenience caused and we look forward to welcoming you back.Sincerely yours,Manuel LevonianGeneral Manager
10/10 Excellent
Georgios
Voyage en couple
16 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No comments
Georgios
Séjour de 1 nuit en mars 2023
Réponse de Manuel le 27 avr. 2023
Dear Georgios, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager
8/10 Bien
Jahmai-Yen
1 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay.
Jahmai-Yen
Séjour de 2 nuits en février 2023
Réponse de Manuel le 27 avr. 2023
Dear Jahmai-Yen, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager
10/10 Excellent
Sammy
5 févr. 2023
Sammy
Séjour de 3 nuits en janvier 2023
10/10 Excellent
Wilhelmina
28 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wilhelmina
Séjour de 7 nuits en janvier 2023
8/10 Bien
Kiyoko
26 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is conveniently located for going to Oman Exhibition and Convention Center, but for nothing else. No shops or restaurants in the surrounding area. The property is well maintained, though.
Kiyoko
Séjour de 8 nuits en janvier 2023
Réponse de Manuel le 2 mai 2023
Dear Kiyoko,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our hotel in the future.With best regards,Manuel LevonianGeneral Manager
10/10 Excellent
Claudio
Voyage en famille
17 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect stay
Overall beautiful experience. Staff really friendly and generous. Breakfast rwas really good and rich. Just the furnitures of the room start to be little bit old. Overall was great my stay for the night before the flight
Claudio
Séjour de 1 nuit en janvier 2023
10/10 Excellent
ian
11 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GREAT HOTEL
A great hotel ideally situated close to the airport if you are using it more frequently. Taxi costs 7 OMR (£15 ish). Good food and excellent value buffet service if you choose it. Other alacarte restaurants available also in Hotel. Super friendly staff and extremely helpful. Pool bar/ nice pool and nice garden area. Upstairs sports bar. Tennis court and spa if you fancy it. Within touching distance of the beach, but you need a car or taxi (not walkable). Small mini market not too far (for the little stuff at MUCH cheaper prices!) Surprisingly quiet whilst we were there and not in the Hubble of the town centre and crowds. If it you want that - this is not the place for you as it is quite isolated (what we actually wanted but doesn't suit all).
ian
Séjour de 10 nuits en novembre 2022
Réponse de Reservations le 12 déc. 2022
Dear Valued Guest Thank you for taking the time to tell us about your experience at Crowne Plaza MUSCAT OCEC. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best regards, Crown Plaza Team
10/10 Excellent
Hans
Voyage d’affaires
9 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hans
Séjour de 1 nuit en octobre 2022
Réponse de Marie le 18 oct. 2022
Dear Hans, thank you for taking the time We are glad that you had a perfect 10 stay with us. We look forward to welcoming you back again. Best Regards, Marie -Guest Relations Manager
10/10 Excellent
Wasim
Voyage d’affaires
28 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wasim
Séjour de 4 nuits en septembre 2022
Réponse de Hanan AlKharusi le 9 oct. 2022
Dear Guest,Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.Many thank
10/10 Excellent
Elie
20 sept. 2022
Elie
Séjour de 1 nuit en septembre 2022
Réponse de Hanan AlKharusi le 25 sept. 2022
Dear Guest,Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.Many thanks,
10/10 Excellent
Amrou
8 sept. 2022
Amrou
Séjour de 3 nuits en septembre 2022
Réponse de Hanan AlKharusi le 19 sept. 2022
Dear Guest,Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.
10/10 Excellent
Kenneth P., Clearwater Beach
10 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kenneth P.
Séjour de 1 nuit en août 2022
10/10 Excellent
Abdulla
Voyage d’affaires
27 juil. 2022
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel with nice view although it is near the airport. I enjoyed my stay and I would be coming back again
Abdulla
Séjour de 1 nuit en juillet 2022
Réponse de reservation le 8 août 2022
Dear Abdulla,
Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.
We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.
We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.
Many thanks,
10/10 Excellent
Al Haythem
Voyage en famille
12 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant Hotel
Amazing eid break.
Al Haythem
Séjour de 1 nuit en juillet 2022
Réponse de reservation le 17 juil. 2022
Dear Guest,
Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.
We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.
We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.
Many thanks,
Adla Hachem
Hotel Manager
2/10 Horrible
Gary
Voyage d’affaires
17 juin 2022
I had to cancel the booking as I had booked the wrong Crowne Plaza. I then stayed in there sister hotel in al Qurm and paid for it. When I asked Expedia to get a refund they refused. All part of the IHG group and I am supposed to be a gold member. Very poor service.
Gary
Séjour de 4 nuits en juin 2022
Réponse de reservation le 29 juin 2022
Dear Gary
While we apologize for any inconvenience caused, for the refund we will contact the expedia group to check
8/10 Bien
Amr
Voyage d’affaires
6 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very Far from city center
Amr
Séjour de 2 nuits en mai 2022
Réponse de hanan le 15 juin 2022
Dear Guest
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding to know that we were able to provide the seamless service that Crowne Plaza Hotels promises to all our guests. We at Crowne Plaza promises to all our guests a clean and safe hotel while ensuring a True Hospitality service.
Thank you for taking the time to share your experience with IHG Guest review users and we look forward to welcoming you back to our beautiful hotel soon.
Best regards,
Adla Hachem
Hotel Man
10/10 Excellent
Janet
5 avr. 2022
Janet
Séjour de 2 nuits en mars 2022
Réponse de reservation le 13 juil. 2022
Dear janet Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager
6/10 Satisfaisant
Voyageur vérifié
21 mars 2022
Les points forts : Personnel et service et confort de la chambre
Smelly bathroom
Voyageur vérifié
Séjour de 1 nuit en mars 2022
Réponse de Hanan AlKharusi le 30 mars 2022
We are very sorry to hear that you have not enjoyed your stay in our hotel, we would like to apologize for inconveniences. Your feedback holds great value for us, please be certain that all your constructive points are taken under consideration.
We sincerely wish to welcome you again in our hotel in the future to demonstrate our ability to deliver service and facilities to your expectations.
6/10 Satisfaisant
Paul
20 mars 2022
Paul
Séjour de 1 nuit en mars 2022
Réponse de Hanan AlKharusi le 30 mars 2022
Dear Parait Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager