Thank you for your comments

Dear Francis, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Newport Beachside Resort Team

Dear Alexandre, Thank you for taking the time to share about your stay. While we are glad you enjoyed our great location and the friendly associates, we regret not meeting your expectations concerning your room. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Newport Beachside Resort Team

Dear Alexandra, Thank you for choosing Newport Beachside Hotel & Resort. We are delighted you loved our ideal location and spectacular views. However, we regret your disappointment with the ongoing renovation of the pool on our property. Please know, information about our amenities is posted on our sites so guests can have this information before booking with us. We apologize if this was not adequately communicated to you, and we will share your comments appropriately. We hope the next time you are in town you will join us again.Newport Beachside Resort Team

Dear Leonid, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Newport Beachside Resort Team

Dear Eric, Thank you for choosing Newport Beachside Hotel & Resort. We are glad our oceanfront location and easy access to the beach were perfect for your holiday. Thank you for sharing your experience so future guests can see what makes us an excellent choice.Newport Beachside Resort Team

Dear Bibiche, Thank you for taking the time to share your experience. Even though the rating given does not reflect your generous compliments, we are glad you enjoyed your time and found our in-house restaurant at a great value. We hope you will return whenever your travels bring you back.Newport Beachside Resort Team

Sylvain, thank you for your review. Please know our top priority is our guests' well-being and safety; keeping that in mind, we have adjusted our housekeeping services to suit each guest's requirements. For a future visit, please know that our front desk is always happy to arrange these specifics. We do sincerely apologize if this was not communicated to you upon check-in. We hope the rest of your stay was a positive one, and we look forward to welcoming you again. Newport Beachside Resort Team

Dear Yerenia,Thank you for taking the time to provide your review of Newport Beachside Hotel and Resort. It is wonderful to hear you had an amazing experience with us. We look forward to welcoming you back again soon.Best Regards,Newport Beachside Resort Team

Dear Adalton,Thank you for your review and for choosing Newport Beachside Hotel and Resort to host you during the holidays. We're delighted you enjoy our resort, and we hope to welcome you back soon for another unforgettable beachside getaway.Best Regards,Newport Beachside Resort Team

Dear Marelys,Thank you for making your voice heard. We strive to provide a comfortable and enjoyable atmosphere for all guests, so rest assured that we will discuss your concerns and take action. Hopefully, you will consider giving us another try in the future. Best Regards,Newport Beachside Resort Team

Dear Shaquan,Thank you for choosing Newport Beachside Hotel and Resort and for sharing your five-star experience! We are thrilled that our standard of cleanliness added to the overall enjoyment of your stay with us. It was a sincere pleasure to host you, and we look forward to welcoming you back again soon for another memorable visit. Best Regards,Newport Beachside Resort Team

Dear Yenika,Thank you so much for the perfect rating. We are so happy to know that you enjoyed everything about your visit, including our relaxing pool and beach. It would be a pleasure to host you again soon, so hurry back. Best Regards,Newport Beachside Resort Team

Dear German,We're saddened to learn you did not like our property. If there are any specific concerns we can address, please let us know. We hope to see you again should you be back in the area.Best Regards,Newport Beachside Resort Team

Dear Elisha,We're truly sorry to hear about your extremely disappointing experience at our hotel. Your comfort and safety are our top priorities, and it's unacceptable that you encountered cleanliness issues throughout the property. Your feedback is invaluable, and we will address these issues immediately to ensure they do not occur again in the future. We hope you'll consider giving us another chance to provide you with the exceptional stay we're known for and that you deserve.Best Regards,Newport Beachside Resort Team

Dear Zamary,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in town, please come see us again at Newport Beachside Hotel and Resort!Best Regards,Newport Beachside Resort Team

Dear Oscar,We're sincerely sorry to hear that you had a disappointing experience with our services during your stay. Our top priority is providing exceptional service to our guests, and it's disheartening to learn that we fell short of your expectations. We take your feedback seriously and will address any issues to ensure improvements. We value your input and hope to have the opportunity to regain your trust in the future. Best Regards,Newport Beachside Resort Team

Dear Rodolfo,Thank you for your five-star review and for sharing your honest feedback. We're glad you enjoyed our convenient beachfront location and private beach. We also appreciate your patience with the ongoing construction and understand your concerns about the current state of the hotel. We are committed to improving our facilities and guest experience, and we hope to welcome you back in the future to a refreshed and updated environment.Best Regards,Newport Beachside Resort Team

Dear Cheryl,Thank you so much for choosing to stay with us at Newport Beachside Hotel and Resort. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome. We hope to see you again soon, as it was a pleasure having you.Best Regards,Newport Beachside Resort Team

Dear Brooke,Thank you for sharing your experience. During our renovation, we are addressing the cleanliness issues you've highlighted and improving our guest experiences. We appreciate your good wishes and hope to welcome you back to a refreshed and spotless environment soon.Best Regards,Newport Beachside Resort Team

Dear Joseph,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Newport Beachside Hotel and Resort soon for another great stay.Best Regards,Newport Beachside Resort Team

Dear Tahimi,Thank you for staying with us and letting us know about your experience. We are currently undergoing a vast modernization project as part of our continued commitment to improve our facilities, and we appreciate your patience during this time. We hope to invite you back again as we think you will be impressed with our revitalized accommodations. Again, thank you for your feedback, and until your next visit, pleasant journeys!Best Regards,Newport Beachside Resort Team

Dear Daniel,Thank you for your review and for choosing to stay with us. Please accept our sincere apologies for any issues with our service or accommodations. Our hotel regularly undergoes pest control treatment; however, we will investigate your concerns further. We appreciate your feedback as it helps us improve, and we hope you will reconsider and give us another opportunity should you visit Sunny Isles Beach again.Best Regards,Newport Beachside Resort Team

Dear Jose,Thank you for taking the time to share your feedback. We're glad you appreciated our prime beachfront location, nearby restaurants, and convenient transportation options. However, we apologize for the initial issues with your room and are pleased that our team was able to accommodate your request for an upgrade. Your comments about our customer service are much appreciated, and we look forward to welcoming you back to a refreshed and improved hotel in the future.Best Regards,Newport Beachside Resort Team

Dear Agnes,Thank you for your feedback. We're glad you found your room comfortable. We are actively working on improvements to modernize our facilities, and we're glad they didn't interfere with your comfortable stay. We look forward to welcoming you back to experience our updated hotel in the future.Best Regards,Newport Beachside Resort Team

Dear Meghan,Thank you for staying with us and for your feedback. We apologize if our modernization project caused limited access to our amenities and for any inconvenience. Our hotel is making many improvements we think you will be impressed with. Thank you for your continued patience during this time, and we hope to welcome you back so you may see our fresh new look firsthand.Best Regards,Newport Beachside Resort Team

Dear Thomasine,We're thrilled to hear that you found our resort beautiful! It's wonderful to know that our staff was attentive, polite, and provided excellent service. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future!Best Regards,Newport Beachside Resort Team

Dear Linda,Thank you for your perfect rating! It was such a pleasure having you join us recently, and we're delighted you had the chance to relax on the beach and sample our tasty Coconut Fried Shrimp. Should your travels bring you back to the area in the future, we hope you'll consider joining us again!Best Regards,Newport Beachside Resort Team

Hello Marcia,Thank you for taking the time to provide your review. We regret to hear about the issues faced with your accommodations and the restaurant closure during your recent visit. Our property is undergoing a modernization project as part of our continued commitment to make improvements, and we sincerely appreciate your patience. We apologize for the inconvenience caused and hope to welcome you back after the completion of the project for a more seamless visit.Best Regards,Newport Beachside Resort Team

Dear Michael,Thank you for providing your review. Your feedback is appreciated and we are incredibly sorry to hear about the problems you encountered during your stay. The issues with your room, staff, and inconvenient parking situation are all unacceptable and not the experience we want for our guests. We will address these issues with the appropriate teams. We hope that you will consider staying with us again to see how we have improved.Best Regards,Newport Beachside Resort Team

Dear Olga,We're saddened to hear about your experience. Please accept our apologies for any confusion with your reservation and any disappointment with the service and room. It's clear we could have done more to make your anniversary special. Rest assured, your comments will be relayed to our team to ensure we are meeting our high standards of guest satisfaction and hospitality going forward. It was our pleasure to welcome you, and we hope you'll consider coming back to see us in the future for a truly unforgettable getaway.Best Regards,Newport Beachside Resort Team

Dear Inna,Thank you so much for your review! We're so happy you had a five-star visit with us and enjoyed our beautiful and serene beachside property. We hope we'll see you again soon for another unforgettable experience.Best Regards,Newport Beachside Resort Team

Dear Valentina,It was a pleasure hosting you at Newport Beachside Hotel and Resort! We're glad our convenient location, beautiful sea views, and excellent service impressed you. Please come see us again the next time you're in the area.Best Regards,Newport Beachside Resort Team

Dear Jonathan,We always appreciate hearing from our guests, and we're glad you enjoyed your visit. Thank you for your suggestions for improvement. Fortunately, we're proud to announce that we're in the process of modernizing the property. It was a pleasure hosting you here nonetheless, and we hope to welcome you back once our transformation is complete for a truly exceptional stay.Best Regards,Newport Beachside Resort Team

Dear Tiara,We're sorry you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate that this wasn't reflected during your recent visit. All of your feedback will be discussed internally, and we'll work to make improvements where necessary. In addition, while we treat our property regularly, we'll be sure to have our pest control team look into all of your comments further. Thank you, and we hope you will give us another chance to change your perceptions soon.Best Regards,Newport Beachside Resort Team