Hello Jessica!Thank you for taking the time to share your comments with us!It's amazing you liked that we're a popular hotel with young people. Our priority is making our guests feel happy and comfortable.We are also sorry that the noise has bothered you, we fully understand it: For a future occasion, please let us know about this inconvenience so that we can recommend you to use the ear plugs available in your room. This helps a bit!Likewise, we will immediately share your comments with our staff, in order to provide the best experiences for our guests.Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Mabrouk! It’s very encouraging for our team to find great feedback about our service and location. Thank you for taking the time to share your thoughts with us! Please allow us to have you back soon in our beloved hotel! Have a wonderful day! Laura Rivera Service and Guest Relations Manager The Click Clack Hotel

Hello Simon. Thank you for taking the time to share your comments with us! It’s amazing you appreciated our love for details: We’re a design hotel, so style and aesthetics are pretty relevant for us. We’re sorry you didn't found an iron in your room, they are available upon request! We hope to see you soon. Have a wonderful day! Laura Rivera Service and Guest Relations Manager The Click Clack Hotel

Hello Aline. We’re glad you gave us a 10/10 rating! We are thrilled you enjoyed your getaway experience; The Click Clack Medellin is definitively something to remember. We hope you can visit us again soon; our staff will be waiting for you to give you the 5 stars service you deserve. Thanks for being such an amazing guest! Please allow us to have you back anytime, we will spoil you a little bit more. Have a wonderful day! Laura Rivera Service and Guest Relations Analyst The Click Clack Hotel

Hello Fabien! We're always happy to hear from you! We're happy that you enjoyed the Click Clack Universe. We're thrilled that you will visit us again! We will be waiting for you to spoil you a little bit more. Have an amazing Monday. Natalia Romero Espinel Service and Guest Relations Analyst The Click Clack Hotel

Hello Cindy. Thank you for taking the time to share your comments with us. We’re thrilled you enjoyed our service and had a great experience while staying with us! At the moment, we’re constantly working with our staff in customer service workshops, in order to improve our guest experiences: e would really like you to see how we’ve improved. We love your visits and providing the best experiences for you to enjoy. Please allow us to have you back anytime soon. Have a wonderful day! Alice Giannini Service and Guest Relations Analyst The Click Clack Hotel

Hello Maryse. Thank you for taking the time to share your review with us! We love your visits and making you feel like you’re home: That’s the most important thing. At the moment, we’re constantly working with our staff in customer service workshops, in order to improve our guest experiences:we would really like you to see how we’ve improved. We work hard in order to improve our score. Please allow us to have you back anytime soon. Have a wonderful day! Alice Giannini Service and Guest Relations Analyst The Click Clack Hotel

¡Hola Jaime!¡Muchas gracias por tomarte el tiempo de compartir tus comentarios y calificarnos como un hotel 4/5!Nos da mucho gusto leer que nos ves como un hotel lujoso y apreciaste el área del bar del lobby y azotea. ¡Sin duda son cosas para recordar!Nos encanta saber que disfrutaste de la tranquilidad y ambiente lleno de vegetación: Nuestra prioridad es hacer que nuestros huéspedes disfruten su estadía con nosotros y sean muy felices.Esperamos tenerte muy pronto de vuelta.¡Ten un increíble día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Xristos!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Huascar!Thank you for taking the time to share your review and rate us with 5 stars!We're thrilled you got to enjoy the great atmosphere and consider us to be a great place to stay!We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

¡Hola Jose!¡Gracias por elegirnos como tu lugar de alojamiento! Nos complace saber que tu estancia fue excepcional y que tuviste una buena experiencia.Esperamos poder recibirte nuevamente en el futuro y seguir brindándote experiencias memorables. ¡Hasta pronto!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Jason!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Victor!Thank you for taking the time to share your comments with us!We're thrilled to read that you found us to be a beautiful hotel located in the best area of Medellin. We hope you got to enjoy the restaurants and bars around and our own, of course.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Manuel!Thank you for taking the time to share your feedback with us. We're thrilled to read that you found our hotel to have a unique vibe with pretty decor and great service. It's amazing you got to enjoy the drinks at the main lobby/bar and great service, specially from the person that greeted you and took you to the room. It’s very encouraging to find great comments about our team and service.Although, we apologize for the inconveniences you experienced with the security team and elevator key system: These kinds of security measures were applied in order to ensure the safety and harmony of our guests, it is unfortunate that this was not to your liking. Our priority is making our guests feel happy and comfortable so we never meant to be rude or disrespectful. Likewise, we will share your comments with our staff and involved areas, in order to improve our service and guest experiences.We hope to have you back very soon so that you can live a different experience at the hotel.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Christian!Thank you for sharing your positive experience with our team. We are delighted to hear that you enjoyed your stay and found the staff to be very polite. It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!We hope to welcome you back soon! Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Aliuvis!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Josseline! Thank you for taking the time to share your comments with us! It's amazing you had a great experience with us. We’re sorry you didn’t quite enjoy your room: We try to offer our guests different options just to try to help them find the best choice for each one of them.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Rachel!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.We're thrilled you had a great experience during you first time in Medellin.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Jeffrey!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Miguel! High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.We're thrilled you consider we're the best place in Medellín: Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

¡Hola Carolina!¡Muchas gracias por tomarte el tiempo de compartir tus comentarios y calificarnos como un hotel 5/5!Nos encanta que nos visites y vivas increíbles experiencias.Esperamos tenerte muy pronto de vuelta.¡Ten un increíble día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Albert!Thanks for reaching back to us.We're sorry for the noise inconvenience: We will immediately share your comments with the involved areas, in order to provide the best experiences for our guests and prevent this kind of situation from happening again. We hope to have you back very soon so that you can live a different experience at the hotel.Have a wonderful day! Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Guy!Thanks for reaching back to us. We're sorry to receive this kind of feedback!At the Click Clack Hotel, our priority is making our guests feel comfortable and happy. This is why, in order to ensure the safety and harmony of our guests; the hotel can reserve their right of admission.This applies for the common areas, too. But, we never meant to be rude or disrespectful!We hope to have you back very soon so that you can live a different experience at the hotel.Have a nice day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Jason!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

¡Hola Rosa!Agradecemos que compartas tus comentarios con nosotros.Nos alegra leer que nuestro hotel te pareció muy lindo. Sentimos que no hayas disfrutado de tu habitación: Tratamos de ofrecer a nuestros huéspedes diferentes opciones, para tratar de ayudarlos a encontrar la mejor opción para cada uno de ellos.Lamentamos el mal entendido con nuestro personal de front desk, sabemos que eres un Expedia VIP, sin embargo el beneficio del Upgrade es sujeto a disponibilidad, y desafortunadamente estábamos lleno en nuestra ocupación.Esperamos tenerle de vuelta muy pronto para que puedas vivir una gran experiencia en el hotel.¡Que tengas un buen día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Ajay!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Leonidas!Thank you for taking the time to share your review and rate us with 5 stars!We're thrilled to read that you loved the architecture: That's definitely something worth remembering!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

¡Hola Amaly!¡Agradecemos que te hayas tomado el tiempo de compartir tus comentarios y calificarnos como un hotel 5/5!Es muy alentador encontrar buenos comentarios sobre nuestro equipo y servicio: Cada día intentamos mantener una buena calidad.De inmediato compartiremos tus comentarios y feedback con nuestro equipo y áreas involucradas, para brindar mejores experiencias a nuestros huéspedes y que se sientan felices y cómodos.Por favor permítenos tenerte pronto de vuelta.¡Que tengas un día maravilloso!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Davy!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Ajay!Thank you for taking the time to share your review and rate us with 5 stars!It's amazing you found our hotel to be a trendy boutique hotel: We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Robert!Thank you for taking the time to share your comments with us!It's amazing you were totally impressed and had a great experience with us!It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

¡Hola Jesús! ¡Choca esos cinco! ¡Gracias por elegirnos y por esparcir pura buena energía con esa calificación de 5/5.Tu apoyo nos alegra el día y estamos ansiosos por verte en tu próxima visita. Hasta entonces, ¡sigue disfrutando y dándole sabor a la vida!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Bryant!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Steven!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

¡Hola Javier!¡Muchas gracias por tomarte el tiempo de compartir tus comentarios y calificarnos como un hotel 5/5!Nos encanta que nos visites y vivas increíbles experiencias.Nuestra prioridad es hacer que nuestros huéspedes disfruten su estadía con nosotros y sean muy felices.Esperamos tenerte muy pronto de vuelta.¡Ten un increíble día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Pedro! High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Stanley!We're glad you've taken the time to share your comments with us!We're thrilled to read the staff was amazingly friendly and the food was great: It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Barbara!We're glad you've taken the time to share your comments with us!We love you had an amazing stay and highly recommend us: We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Luis!Thank you for taking the time to share your comments with us. In the process of self-evaluating, this kind of feedback it really relevant for us.We will share immediately your comments with our team and involved areas, in order to improve our service and provide the best experiences we can.Thank you for letting us know!Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Saul!Thank you for rating us with 4 stars.We will work hard to earn another one.Please allow us to have you back soon.Have a great day! Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Navjot!Thank you for taking the time to share your comments with us, every day we try to improve our quality and service.We are a design hotel, this is why our style is designed to have dimmer lighting, it is unfortunate that this was not to your liking.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Bismark!We're sorry to receive this kind of comment.We noticed that you did not stay with us, could you please let us know if there is anything we can do for you?We hope you can visit us someday so you can live a great experience with us.Have a good day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Kevindra!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Diana! Thank you for sharing your feedback with us!We’re sorry your experience while staying with us wasn’t the best. Our priority is making our guests feel happy and comfortable, so we would really like to know: What went wrong and what can we do to improve your experience and our score?We hope you can give us a second chance and come back to our hotel, so we can try to compensate our faults with the best service we can get you!Have a great day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Carlos!Thank you for taking the time to share your review and rate us with 5 stars!We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Juan!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.It's amazing you loved the vibe and decor of the hotel: We’re a design hotel, so style and esthetics are pretty relevant for us!Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Juliana!Thank you for sharing your comments with us!We're thrilled to read that you have already visited us for the third time.It's amazing the staff was very attentive and helpful. We love your visits and providing you the best experiences we can!It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello John!Thank you for taking the time to share your comments with us!We love that you got to enjoy our special Birthday gift, our priority is making our guests feel happy and comfortable.It's amazing you got to enjoy it!Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel