Extérieur

Avis sur Iberostar Selection Miraflores

5 out of 5
Iberostar Selection Miraflores
Malecon 28 de Julio 385, Lima, Lima

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 469 avis sur 566." "
Note des voyageurs de 8 (Bien), d’après 54 avis sur 566." "
Note des voyageurs de 6 (Satisfaisant), d’après 21 avis sur 566." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 566." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 566." "

9,8/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Jacques, Montreal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bel hotel, propre. Chambre lumineuse,avec toutrs les commodites desirables.personnel courtois, chaleureux et efficace.
Séjour de 4 nuits en février 2024
Réponse de Iberostar Selection Miraflores le 21 févr. 2024
Dear Jacques,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

10/10 Excellent

john

Séjour de 1 nuit en février 2024
Réponse de Iberostar Selection Miraflores le 20 mars 2024
Dear John:Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards,

4/10 Médiocre

Fabien

Séjour de 1 nuit en décembre 2023
Réponse de Iberostar Selection Miraflores le 27 févr. 2024
Dear Fabien:Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Iberostar Selection Miraflores, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Best regards.

10/10 Excellent

Steve

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de patty.samaniego le 23 sept. 2023
Good afternoon dear Steve, Thank you very much for taking the time to write your graciously detailed comments in which you covered a lot of what the hotel has to offer!! That is an outstanding way to describe the hotel and its service and we are grateful for your positive comments.Hopefully we will welcome you back sooner than later.Again, thank you very much!!Best regards,Patricia Samaniego Guest Service

10/10 Excellent

Jasmin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic from A to Z. The pool on the rooftop was stunning!
Séjour de 1 nuit en juillet 2023
Réponse de Guest service Iberostar selection Miraflores le 29 juil. 2023
Dear Jasmin,Thank you for taking the time to share your experience at the hotel. We are glad to know that you enjoy the experience.We hope to have you with us again soon.Best regards,

10/10 Excellent

jean luc

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Jacqueline le 24 mars 2023
Muchas gracias Jean Luc!

10/10 Excellent

Fabien

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cet hôtel est vraiment formidable ! Tout est parfait
Séjour de 1 nuit en mars 2023
Réponse de Jacqueline le 14 mars 2023
Merci beaucoup Fabien!

10/10 Excellent

burlet

Séjour de 1 nuit en février 2023
Réponse de Jacqueline le 2 mars 2023
Thank you so much Burlet!

10/10 Excellent

Salomon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simplemente excelente, muy buena atención, gracias por el box del desayuno de madrugada.
Séjour de 2 nuits en février 2023
Réponse de Jacqueline le 14 févr. 2023
Muchas gracias Salomon!

10/10 Excellent

Olivier

Séjour de 4 nuits en février 2022
Réponse de Jacqueline le 2 mars 2022
Thank you!

10/10 Excellent

Luis-Conrado

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très sécuritaire et très bon service! Bon emplacement
Séjour de 7 nuits en février 2022
Réponse de Jacqueline Peñafiel le 23 févr. 2022
Merci beaucoup!

8/10 Bien

Andrew, Fort Lauderdale

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place and friendly staff. Well located. Rooms are clean and modern`
Séjour de 1 nuit en mai 2024
Réponse de Guest Service le 24 mai 2024
Dear Andrew,Thank you very much for taking the time to write your graciously detailed comments in which you covered a lot of what the hotel has to offer!! That is an outstanding way to describe the hotel and its service and we are grateful for your positive comments.Hopefully we will welcome you back sooner than later.Again, thank you very much!!Best regards,Iberostar Selection Miraflores

10/10 Excellent

Jeanet

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel lindo y nuevo, muy bien equipado y con restaurantes muy lindo , solo no nos gusto la atencion del recepcionista que nos estaba cobrando de mas, peo despues subio a la habitacion y se disculpo con nosotros,
Séjour de 1 nuit en décembre 2023
Réponse de Guest Service le 25 mai 2024
Estimada Jeanet,Estamos muy agradecidos por el tiempo tomado para publicar su comentario. Claramente nos está dando una oportunidad para revisar lo ocurrido, lo cual lamentamos profundamente ya que de alguna manera ha definido su experiencia con nosotros.Nos gustaría mucho que nos brindara otra oportunidad para demostrarle que esos inconvenientes no son representativos del servicio que ofrecemos.Nuevamente, muchísimas gracias por permitirme llegar hasta usted con esta respuesta.Saludos cordiales.Iberostar Selection Miraflores

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like there were a couple of restaurants on site, there was a rooftop bar with tapas and music. The staff was very nice and helpful. Andre was my favorite staff. Very accommodating and got me reservations for dinner easily.
Séjour de 3 nuits en mai 2024
Réponse de Guest Service le 22 mai 2024
Dear Denise,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

10/10 Excellent

Yanjun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s in a nice area. Walking distance to the love park.
Séjour de 2 nuits en mai 2024
Réponse de Guest Service le 21 mai 2024
Dear Yanjun,Thank you for taking the time to share your experience at the hotel. We are glad to know that you enjoy the experience.We hope to have you with us again soon.Best regards,Iberostar selection Miraflores

10/10 Excellent

Yuveen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great facilities and with a environmentally friendly ethos. Enjoyed our stay.
Séjour de 3 nuits en mai 2024
Réponse de Iberostar Selection Miraflores le 20 mai 2024
Dear Yuveen,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best hotel we stayed in in Lima. Filtered water dispenser in the hallway was quite convenient.
Séjour de 2 nuits en mai 2024
Réponse de Guest Service le 19 mai 2024
Dear Kevin,Thank you for taking the time to share your experience at the hotel. We are glad to know that you enjoy the experience.We hope to have you with us again soon.Best regards,Iberostar selection Miraflores

10/10 Excellent

Josh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooftop pool and restaurant is a rare find. Staff were very friendly/helpful. Early check in comes at a price but they are accommodating and will always take your bags regardless of the time.
Séjour de 1 nuit en mai 2024
Réponse de Guest Service le 17 mai 2024
Dear Mr. Josh,Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

10/10 Excellent

David, East Hampton

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was great. The restaurants were very good. The room was very nice. I wish it had a bathtub. Everything was unbelievably clean. Staff are very friendly. Personally I was disappointed by Lima and the swimming pool was really a waste of time and I don’t think anyone’s gonna want to go in it. It was so small. I’m really more part of the restaurant bar.
Séjour de 1 nuit en mai 2024
Réponse de Guest Service le 19 mai 2024
Dear David,Thank you very much for taking the time to write your graciously detailed comments in which you covered a lot of what the hotel has to offer!! That is an outstanding way to describe the hotel and its service and we are grateful for your positive comments.Hopefully we will welcome you back sooner than later.Again, thank you very much!!Best regards,Iberostar Selection Miraflores

10/10 Excellent

CLAUDIA

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Moderno, cerca de comercios y playa
Séjour de 1 nuit en mai 2024
Réponse de Guest Service le 13 mai 2024
Estimada Claudia,¡Excelente calificación! ¡Muchísimas gracias! Estamos más que alegres de saber que la calidad de producto y servicio que ofrecemos en nuestra propiedad fue de su total agrado. Gracias por su preferencia, esperamos volver a verle pronto.Saludos cordiales,Iberostar Selection Miraflores

10/10 Excellent

Oscar, San Borja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like-New property, every single detail has been taken in account
Séjour de 1 nuit en mai 2024
Réponse de Guest Service le 13 mai 2024
Dear Mr. OscarGreetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location and service
Séjour de 3 nuits en mai 2024
Réponse de Guest Service le 10 mai 2024
Dear Michelle,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

10/10 Excellent

RENZO

Séjour de 5 nuits en décembre 2023

10/10 Excellent

Danene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property with accommodating staff. Located in the heart of Miraflores, its very easy to walk to local shops and restaurants.
Séjour de 1 nuit en mai 2024
Réponse de Guest Service le 7 mai 2024
Dear Martin,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

10/10 Excellent

Marja

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WONDERFUL EXPERIENCE!!! This hotel was very accomdating to all of our needs from early check ins to late departures. They deserve 5 stars!! The hotel and rooms were modern, environmental friendly and well designed. Our view of the ocean and city was a plus! It was my birthday, and my husband coordinated many surprises and treats with the help of the hotel staff and it was much appreciated. The rooftop pool bar was an amazing experience. By day, it was a nice relaxing pool lounge and by night, it felt like a rooftop bar. Great food, great service and great location.
Séjour de 5 nuits en avril 2024
Réponse de Iberostar Selection Miraflores le 2 mai 2024
Dear Marja,Wow! Thank you very much for your great comments and for your time to share them! We really appreciate your loyalty and preference.We are very thankful for the wonderful way you have described our product and service which you know quite well.We look forward to the opportunity of welcoming you back again. You are a great customer and we truly value your support.Best Regards,

10/10 Excellent

Gary, new york

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy lindo
Séjour de 2 nuits en avril 2024
Réponse de Iberostar Selection Miraflores le 2 mai 2024
Estimado Gary,¡Excelente calificación! ¡Muchísimas gracias! Estamos más que alegres de saber que la calidad de producto y servicio que ofrecemos en nuestra propiedad fue de su total agrado. Gracias por su preferencia, esperamos volver a verle pronto.Saludos cordiales

10/10 Excellent

Sergio

Les points forts : Équipements
Excelente lugar
Séjour de 3 nuits en avril 2024
Réponse de Iberostar Selection Miraflores le 2 mai 2024
Estimado Sergio,¡Excelente calificación! ¡Muchísimas gracias! Estamos más que alegres de saber que la calidad de producto y servicio que ofrecemos en nuestra propiedad fue de su total agrado. Gracias por su preferencia, esperamos volver a verle pronto.Saludos cordiales

10/10 Excellent

Frida

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La ubicación es excelente, muy cerca de Larcomar. El hotel cuenta con varias opciones de comida (cafetería, terraza y restaurantes) que hacen una estancia placentera. El personal es muy amable y dispuesto a ayudar en lo que necesites.
Séjour de 7 nuits en avril 2024
Réponse de Iberostar Selection Miraflores le 2 mai 2024
Estimada Frida,De parte de todo el equipo Iberostar Selection Miraflores quisiera agradecerle por tomarse el tiempo de compartir su experiencia.Para nosotros es de suma importancia conocer las opiniones de nuestros huéspedes así como también nos sentimos orgullosos de saber que lo que queremos expresar está siendo recibido de la manera correcta.Nuestro compromiso es que quiera volver por lo que estaremos encantados de tenerle nuevamente por el hotel para seguir atendiéndole con el mismo trato personalizado que nos caracteriza.Gracias por su preferenciaSaludos cordiales,

10/10 Excellent

Saamia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommend this hotel. Excellent service & location.
Séjour de 2 nuits en avril 2024
Réponse de Guest Service le 29 avr. 2024
Dear Saamia,Thank you for taking the time to share your experience at the hotel. We are glad to know that our staff was attentive and always willing to help.We hope to have you with us again soon.Best regards,Iberostar Selection Miraflores

8/10 Bien

Jose

Voyage d’affaires
.
Séjour de 4 nuits en avril 2024
Réponse de Guest Service le 29 avr. 2024
Dear Jose,Thank you very much for taking the time to share your qualifications.We are glad to know that you enjoy the experience.We hope to have you with us again soon.Best regards,Iberostar selection Miraflores

10/10 Excellent

Alvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Iberostar Selection Miraflores le 28 avr. 2024
Dear Alvin,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,

10/10 Excellent

Jose Manuel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I had an exceptional stay here. Customer service was outstanding. We needed to stay longer for businness due to unexpected circumstances and the front desk management staff was able to go out of their way to convenience us with a longer stay at their hotel. I applaud thier remarkable customer service and they should be an example to other hotels. (JL&IL) Kudos Iberostar. Thx
Séjour de 7 nuits en avril 2024
Réponse de Guest Service le 28 avr. 2024
Dear Jose Manuel,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

4/10 Médiocre

Tom

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel has upscale facilities and our room was clean, which is very positive. Our first impression of the room was accordingly great. Unfortunately, our Expedia status was not initially taken into account at check-in. This was only taken into account upon request, which is very unpleasant for all parties. However, the room upgrade turned out to be a flop because the room was incredibly loud until late at night due to the loud banging from the ceiling (maybe we were directly under the gym or the roof terrace, I don't know what exactly, but it was very loud). A hotel of this standard should be able to take appropriate structural noise protection measures.
Séjour de 1 nuit en avril 2024
Réponse de Iberostar Selection Miraflores le 28 avr. 2024
Dear Guest,Thank you very much for your rating. Your perception of our product and service is of great importance to everyone at the hotel. Based on your detailed comments, it is clear that we have opportunities for improvement in terms of the attention provided by our staff. We deeply regret that you had this inconvenience. We would very much like you to give us another opportunity to show you that these inconveniences are not representative of the service we provide. We want another opportunity for you to really live with us a renewed experience and to take with you an excellent memory.Give us another chance and we will totally change your perception, I assure you.Again, thank you very much for allowing me to reach you with this response.Best regards.

10/10 Excellent

mia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
..
Séjour de 1 nuit en avril 2024
Réponse de Guest Service le 28 avr. 2024
Dear Mia,Thank you very much for taking the time to share your wonderful qualifications. We are glad to know that you enjoy the experience.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

2/10 Horrible

Melvin

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I should’ve gone to the Hilton. I requested airport pickup weeks in advance and they failed to provide one. When I complained they attempted to charge me $50 usd for pickup when my Uber cost $12. I told them I was checking out early in the Am when I checked in and the staff failed to notify me that breakfast to go can be requested as I would be checking out prior to the time my paid breakfast starts. It wasn’t until checkout that the staff said “oh you should’ve ordered breakfast to go” if I knew I would have. In addition the pool closed 1 hour after my checkout and staff was rushing me out of the pool even though that was the main reason I booked this stay. Terrible experience and I will not be returning or recommending to anyone.
Séjour de 1 nuit en avril 2024
Réponse de Iberostar Selection Miraflores le 26 avr. 2024
Dear Melvin:We will take in consideration your comments and communicate it to the corresponding areas.Best regards

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooftop bar was excellent
Séjour de 2 nuits en avril 2024
Réponse de Guest Service le 22 avr. 2024
Dear David,Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

10/10 Excellent

Vinod

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel, good location and excellent staff
Séjour de 3 nuits en avril 2024
Réponse de Guest Service le 22 avr. 2024
Dear Vinod,We really appreciate you have taken the time to share your comments.For us it is very important to know the opinion of our guests about our facilities and services. It is very pleasant to know that you had a pleasant stay, however the service did not meet your expectations. We will continue working to achieve excellence in service. If you have an additional comment that can help us improve, please do not hesitate to contact us.We hope to have your next visit soon, it was a real pleasure to have you with us.Best regards,Iberostar Selection Miraflores

10/10 Excellent

Stephanie

Séjour de 3 nuits en avril 2024
Réponse de Guest Service le 12 mai 2024
Dear Stephanie,Thank you very much for taking the time to share your wonderful qualifications. We are very pleased to see how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

10/10 Excellent

Lorenzo, Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and very accommodating. They arrange tours and cabs and have three restaurants in the hotel. You can walk to go to stores and restaurants and bars.
Séjour de 4 nuits en avril 2024
Réponse de Guest Service le 21 avr. 2024
Dear Lorenzo,Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

2/10 Horrible

Lesean

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Did not enjoy my stay here and I’m checked out a week now I still have not received my receipt and a hold is still on my card.
Séjour de 1 nuit en avril 2024
Réponse de Iberostar Selection Miraflores le 23 avr. 2024
Dear Lesean:Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback, regarding the hold in your card allow me to inform you that the times that the money takes to go back to your card it depends on your bank.At Iberostar Selection Miraflores, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Best regards.

10/10 Excellent

Floriselda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, safety, excellent staff, the breakfast very good safe area and a lot to do.I come back.
Séjour de 6 nuits en avril 2024
Réponse de Guest Service le 20 avr. 2024
Dear Ms. Floriselda,Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

10/10 Excellent

mustapha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Guest Service le 15 avr. 2024
Dear Mustapha,Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

4/10 Médiocre

Elena

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The hotel doesn’t seem as nice in reality as it is in the pictures , the rooms are very small.
Séjour de 1 nuit en mars 2024
Réponse de Guest Service le 7 avr. 2024
Dear Elena,Please accept our sincere thanks for taking the time to share your experience with us.For us it is very important to know the opinion of our guests about our facilities and services, since their perceptions constitute a very valuable tool for us. We are sorry that your room was very small, we suggest that for your next stay you upgrade to a room in the next category for your greater comfort.We are glad to know that despite this observation, your overall stay at the hotel was satisfactory.Please, if you have any additional comments, we would greatly appreciate sharing them with our team.Thank you again for your comments, we hope to welcome you again to your home away from home.Kind regards,Iberostar Selection Miraflores

10/10 Excellent

Brianna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful and clean rooms with great amenities eg spa and rooftop pool. As a solo female traveller it was good to have lots to do without needing to venture too far. I’d absolutely stay here again!
Séjour de 3 nuits en mars 2024
Réponse de Guest Service le 1 avr. 2024
Dear Ms. BriannaGreetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

10/10 Excellent

Camelia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel! Clean, great roof top, nice service and lovely breakfast. Walking distance to everyone.
Séjour de 6 nuits en mars 2024
Réponse de Iberostar Selection Miraflores le 31 mars 2024
Dear CameliaGreetings from Iberostar Selection Miraflores!We really appreciate you having taken the time to share your experience with us.We would like to thank you for giving us the opportunity to have your views on our services, your perceptions are valuable feedback for us.We strive to make our guests feel cared for. It is gratifying to see that you enjoyed your stay in our property and you had an excellent overall experience. We look forward to having you again as our guest in the near future.Kind regards,

10/10 Excellent

Raghu

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel close to the beach. Spacious rooms. Rooftop bar and infinity pool were great
Séjour de 1 nuit en mars 2024
Réponse de Iberostar Selection Miraflores le 30 mars 2024
Dear RaghuGreetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards,

8/10 Bien

Albert, Pittston

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
$30 per room to check in 15 minutes early when the rooms were available and ready. Breakfast was $24usd each and very similar to most included breakfasts of the same class hotel.
Séjour de 2 nuits en mars 2024
Réponse de Iberostar Selection Miraflores le 27 mars 2024
Dear Albert:We really appreciate you have taken the time to share your comments.For us it is very important to know the opinion of our guests about our facilities and services. It is very pleasant to know that you had a pleasant stay, however the service did not meet your expectations. We will continue working to achieve excellence in service. If you have an additional comment that can help us improve, please do not hesitate to contact us.We hope to have your next visit soon, it was a real pleasure to have you with us.Best regards,

10/10 Excellent

marissa

Séjour de 4 nuits en mars 2024
Réponse de Guest Service le 14 avr. 2024
Estimada Marissa,Reciba nuestro más sincero agradecimiento por tomarse el tiempo de compartir su experiencia. Para nosotros es muy importante saber la opinión de nuestros huéspedes acerca de nuestras instalaciones y servicios. Es muy grato saber que usted tuvo una agradable estadía y que el servicio alcanzó sus expectativas. Seguiremos trabajando para llegar a la excelencia en el servicio.Esperamos contar pronto con su próxima visita, fue un verdadero gusto tenerlo con nosotros.Saludos cordiales,Iberostar Selection Miraflores

10/10 Excellent

masoud

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and friendly staff
Séjour de 3 nuits en mars 2024
Réponse de Iberostar Selection Miraflores le 25 mars 2024
Dear Masoud:Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards,

10/10 Excellent

Claudia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very courteous and nice , the beds were very comfortable. The rooftop bar has great views and drinks. We had a very enjoyable stay.
Séjour de 7 nuits en mars 2024
Réponse de Iberostar Selection Miraflores le 25 mars 2024
Dear ClaudiaGreetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards,