Dear valued guest,Thank you for choosing to stay with us at Richmond Istanbul.We are very glad to receive such a generous honest feedback regarding staff service and the rooms.Thank you for understanding and patience regarding any discomfort caused by the noise because of busy location.As you may know Istiklal Street is known with cozy restaurants, pretty patisseries, famous brands and independent stores by tourists that's why it’s a busy location.We would love to have you here again.Best Regards,Ulustan Muhluoglu / General Manager

Değerli Misafirimiz Fatih Bey,Güzel puanlamanız için çok teşekkür ederiz.Sizleri tekrar otelimizde görmekten mutluluk duyacağız.Saygılarımla,Ulustan Muhluoğlu/ Genel Müdür**Dear Fatih,Thank you so much for leaving the nice rate.We would like to welcome you in our hotel soon.Best Regards,Ulustan Muhluoğlu/ General Manager

Dear Fatima, We are sorry if we did not completely achieve a comfort during your stay. We wish if we could get a chance to know more about your feedback to find solution. We hope we will have pleasure of welcoming you back to Richmond Istanbul in the future. Kind Regards , Ulustan Muhluoglu General Manager

Dear Salim, Thank you for choosing our hotel, and for taking the time to add a rate! Hope to welcome you back soon with pleasure. With much appreciation, Ulustan Muhluoglu General Manager

Dear Guest, Thank you for your rating. We wish you had been a better stay here. We would like to know why you rated our hotel low point about our hotel in a more detailed via a e mail. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thank you for your recommendation and glowing review. There’s always more to discover here in Istanbul and we hope you will find your way back to visit us again soon! Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, I am delighted to hear that you enjoyed your stay with us at Richmond Istanbul. Thank you for your wonderful review of the hotel and for highlighting the friendly service that you received from the team and for commending our cenral location. We are looking forward to welcoming you back to stay with us in the near future! Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thank you so much for leaving the nice rating. We would like to welcome you in our hotel soon. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thank you for sharing this nicel feedback with us from your recent stay at Richmond Istanbul. Due to the ongoing pandemic all over the world, we are not able to serve open buffet breakfast, so even though we diversify a lot, the breakfast you get may be insufficient due to the packaged products. However, your opinions are very valuable to us, so we will try to meet again in the necessary departments and try to figure out how we can serve you the best breakfast we can give you. We hope you will consider staying with us the next time you are in the area. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, It is excellent you had such an amazing stay with us. We would love to see you again soon for another outstanding experience. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thanks for your great feedback! A really genuine thank you for your loyalty and for taking your time to leave us your very lovely review. I am so pleased that our team were attentive and welcoming and it sounds like you had a lovely time, enough for more than just business which is always nice! We are looking for your soonest return! Best Regards, Ulustan Muhluoglu General Manager ulustan.muhluoglu@richmondhotels.com.tr

Dear Guest, That is a lovely thing to say about our team, thank you so much for noticing how much we all love working here and being of service to our valued guests. It makes us very proud that you had a great stay and very much hope that we get the chance to welcome you back again soon. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, It is excellent you had such an amazing stay with us. We would love to see you again soon for another outstanding experience. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, It is a pleasure for us to know that you found the in-room facilities to be comfortable as well, we sincerely hope you give us more opportunities to welcome you again in the near future. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thanks for your great feedback. We pride ourselves on providing a unique and memorable experience at a great value, and we are glad that Richmond Istanbul worked out well for you while in Istanbul. We appreciate you sharing your highlights and hope to see you again soon. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, We really appreciate you taking the time out to share your experience with us. The only thing that has changed in our hotel is the change we made in the breakfast room. Before the pandemic, we were serving our open buffet breakfast on the terrace in our hotel, we no longer serve breakfast on the terrace, but very soon we will be bringing our guests to our terrace with a new surprise! If there is anything we can help with regarding any future reservations with us, please do not hesitate to get in touch. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, It is really encouraging to learn that guests are satisfied with our services, as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent stay with us. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thank you for sharing your feedback with us. I hope that we might have the chance to welcome you again as soon as possible in Richmond Istanbul. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thank you for sharing your feedback with us. I hope that we might have the chance to welcome you again as soon as possible in Richmond Istanbul. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, We are delighted to hear about your experience at our convenient location. We truly appreciate your kind words regarding our team. Thank you for taking the time to share these details. We apologize you did not receive proper service at the shower. Your feedback is very important to us - we will look further into what happened in your case, and address it with management. We hope you will consider staying with us the next time you are in the area. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thank you for sharing your rating with us. I hope that we might have the chance to welcome you again as soon as possible in Richmond Istanbul. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thank you for sharing your feedback with us. Sounds like you had a nice memory in our hotel. We are really trying to do our best to have happy and pleased guests like you. Receiving comments like yours that shows us we are on the right way. I would like to mention that the location of our hotel that is highly appreciated; not only being at the center of city but also being located at the hearth of the Istanbul in Istiklal Avenue, middle of restaurants, shopping malls and entertainment zone which our guests have advantage of great alternatives for their spare time. I am flattered to hear that you were happy with our hotel, services and our crew. Please be sure that your comments will be shared among our all staff and management. Also your comment will be read pridefully. I hope that we will have the opportunity to welcome you back to Richmond Istanbul again. You shall regard Richmond Istanbul as your new home away from home. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thank you for sharing your feedback with us. Sounds like you had a nice memory in our hotel. We are really trying to do our best to have happy and pleased guests like you. Receiving comments like yours that shows us we are on the right way. I hope that we will have the opportunity to welcome you back to Richmond Istanbul again. You shall regard Richmond Istanbul as your new home away from home. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. We greatly appreciate all comments made by our guests to achieve the highest quality standards. Thank you for choosing Richmond Istanbul, and we are looking forward to welcoming you again in the very near future. Best Regards Ulustan Muhluoğlu General Manager

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. Feedback is such a valuable source of information, regardless of whether it is good or bad, and enables us to continually strive to improve our standards. I want to thank you for your comment about our location, variety of breakfast, well equipped furnished rooms and general services. Your feedbacks and comments are highly appreciated and it will improve our motivations to reach the best service quality. I hope your travels will permit another visit with us in Istanbul very soon and we will have a chance to provide you with the very best standards of our hospitality again. I wish you all the best for the New Year on behalf of Richmond Hotel İstanbul team. Best Regards, Ulustan Muhluoglu General Manager

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. I delighted to receive a very positive comment from a valued guest. As you mentioned, Richmond Istanbul has a unique location and surrounded by shopping, business and historical areas. I also thank you for your kind appreciations about variety of breakfast and comfort of the rooms. Your feedbacks and comments are highly appreciated. Thank you for choosing Richmond Istanbul, and I am looking forward to welcoming and to having cup of Turkish coffee together with you in the very near future. Best Regards Ulustan Muhluoğlu General Manager

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. It was a real pleasure to read that you enjoyed your stay at Richmond İstanbul. Your feedbacks and comments are highly appreciated. We are looking forward to welcoming you again in the very near future. Best Regards Ulustan Muhluoğlu General Manager

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. We thank you also for your high appreciation and we are very glad to know that you have had a pleasant and enjoyable stay with us. It was a real pleasure to read that you enjoyed the quality, view of restaurant and bar. We hope that nice memories from your vacations in Turkey will help you to get over the common daily stress. Thank you for choosing Richmond Istanbul, and we are looking forward to welcoming you again in the very near future. Best Regards Ulustan Muhluoğlu General Manager

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. It was a real pleasure to read that you enjoyed your stay at Richmond İstanbul. Your feedbacks and comments are highly appreciated. We are looking forward to welcoming you again in the very near future. Best Regards Ulustan Muhluoğlu General Manager

Dear Sabine Lina Maria, First of all, we would like to thank you on behalf of the ladies and gentlemen of Richmond Istanbul Hotel. We value all your feedback as it guides, motivates and helps us to improve our service quality. We are very pleased to know that you liked our hotel room view, room comfort and breakfast variety. We would like you to know that a hair dryer that operates continuously without pressing it may create a risk of fire as it will heat up. You will appreciate that this is not acceptable for hotels.We will be more than happy to have the honour of welcoming you and your guests to our beautiful property and timeless city in the near future. Yours sincerely,

Dear Tomoko,I am so glad to hear that you had an unforgettable experience with us. The team will be delighted to hear that they made such a positive and lasting impression on your visit. We pride ourselves on the high standards of service we offer and the facilities and amenities we have in place go a long way to ensuring that our guests have an enjoyable and memorable stay each and every time they visit.I am also delighted to hear that you have taken advantage of our location.We all look forward to welcoming you back soon.Yours sincerely,

Dear Our Valuable Guest,It is wonderful you enjoyed your time with us so much. We look forward to hosting you again soon for another excellent experience.Best Regards

Dear Asuf,It is wonderful you enjoyed your time with us so much. We look forward to hosting you again soon for another excellent experience.Best Regards

Dear Ms. Carylon, Thank you for sharing your experience at Richmond Istanbul Hotel.With a mission to provide superior hospitality and service, we take great pride in meeting your needs and are pleased to hear that we met your expectations.As a valued guest, your feedback on the breakfast and service will be shared with the team and you will continue to inspire and motivate them to provide exceptional guest service.Sincerely,

Dear Ms. Carylon, Thank you for sharing your experience at Richmond Istanbul Hotel.With a mission to provide superior hospitality and service, we take great pride in meeting your needs and are pleased to hear that we met your expectations.As a valued guest, your feedback about the hotel staff and service will be shared with the team and you will continue to inspire and motivate them to provide exceptional guest service.Sincerely,

Dear Mr James,First of all, thank you for choosing to stay at Richmond Istanbul Hotel. We are very pleased to learn that you liked our location and the comfort of the rooms. I would like to point out that the issue you felt uncomfortable with is a hotel procedure that applies to every guest upon check out. We ask you not to take it personally. It is a general rule that the hotel management should apply. We look forward to welcoming you again, hopefully in the near future.Best regards,

Dear Aya, We are really happy to have you at our Hotel. Thank you for choosing us for your stay in Istanbul and trusting our services. Our dear guests are the top priority for us and so is their comfort.We would love to have you here again.Best Regards,

Dear Mr.Mahmut,First of all thanks for staying at Richmond İstanbul Hotel. We would like to know more details about the reason for your low score.Kindly request from you to write the details to guest relations mail address ipek.can@richmondhotels.com.tr. We look forward to welcome you back to our hotel. Kind Regards, İpek Can

Dear Our Valuable Guest,It is wonderful you enjoyed your time with us so much. We look forward to hosting you again soon for another excellent experience.Best Regards

Dear Ms.Natalia,It is wonderful you enjoyed your time with us so much. We look forward to hosting you again soon for another excellent experience.Best Regards

Dear Ibrahim,It is wonderful you enjoyed your time with us so much. We look forward to hosting you again soon for another excellent experience.Best Regards

Dear Rania El,Thank you for choosing to stay with us and sharing your honest experience after your recent stay at Richmond Istanbul Hotel. It was an absolute pleasure to have you and family at our hotel.We are very glad to receive such a generous honest feedback regarding location,cleaning and the service our friendly team provided.Comments like this that make a huge difference to them as they strive for this every day.I will pass your comments and honest appraisal to my team, i am sure they will all be thrilled to hear this !We can not wait to serve you again in not too distant future! Warm Regards,

Dear Mr.Hammad,Thank you for choosing to stay with us and sharing your honest experience after your recent stay at Richmond Istanbul Hotel. It was an absolute pleasure to have you and family at our hotel.We are very glad to receive such a generous honest feedback regarding location and our hotel rooms.Comments like this that make a huge difference to them as they strive for this every day.I will pass your comments and honest appraisal to my team, i am sure they will all be thrilled to hear this !We can not wait to serve you again in not too distant future! Warm Regards,