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Avis sur Alaiye Resort & Spa Hotel - All Inclusive

5 out of 5
Alaiye Resort & Spa Hotel - All Inclusive
Fugla Mevkii Turkler Beldesi, Alanya, Antalya

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 20 avis sur 54." "
Note des voyageurs de 8 (Bien), d’après 17 avis sur 54." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 54." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 54." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 54." "

8,2/10

Propreté

8,0/10

Personnel et service

8,0/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service
a mon arrivée je n'ai pas trouvé ma chambre je suis resté plus de 03 heures sans me dire que la chambre n'est pas disponible en me disant simplement qu'on prépare la chambre qui réellement pas libre.
Séjour de 14 nuits en juillet 2019

6/10 Satisfaisant

1, 1

Les points forts : Propreté et confort de la chambre
la qualite du service pas bonne
La qualite du service

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Resort bien agreable pour un mois de Novembre
Les infrastructures larges, avec la plage déportée nous ont permis de rester 2 semaines sur place sans problèmes en amoureux. Attention a l'atmosphère très Allemande, car ils représentent 70-80% des résidents et ne sont pas forcement... intéressants pour partager/dialoguer (La remarque est aussi bonne pour toute la cote sud bien sur). * Nourriture très fraiche et verte. Seuls les desserts n'ont pas d'intérêts, et les fruits sont mal mis en valeurs... Dommage. * Personnel Turc a la hauteur, discrets (presque invisible pour la logistique), efficaces. Ne parlent pas Français, donc Anglais 'de voyage' nécessaire (Le vrai accent anglais a du mal a être compris). Équipe d'animation sympa. * Attention la piscine intérieure et les 2 piscines extérieures ne sont pas chauffées, et plus froides que la mer en Novembre. Impossible a pratiquer. Direction la mer donc.

6/10 Satisfaisant

Adrianne

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Alaiye Resort & Spa - Alanya - essayer de l'éviter
Le plus mauvaise valeur pour l'argent que j'ai rencontré, jusqu'à présent, dans Antalya.

10/10 Excellent

Cem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juillet 2023

10/10 Excellent

Burhan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harika bir tatildi
Otel beklediğimden çok iyiydi. Çalışanları güler yüzlüydü. Yemekleri çok lezzetliydi çeşitde çoktu. Düşünenlere tavsiye ederim.
Séjour de 5 nuits en août 2019

8/10 Bien

yusef

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Ayse

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Yemekler müthiş. Sadece lobide türk kahvesi olması hoş olmamış. Kumsalda hizmet yok eğlence yok. Akşam eğlencesi güzeldi. Odaların acilen tadilat görmesi yenilenmesi lazım. Ben memnun kaldım
Séjour de 2 nuits en août 2017

8/10 Bien

Okan

Les points forts : Propreté et personnel et service
Otel temiz. havlular ve yatak çarşaflarını kontrol etmek gerekebiliyor. Ama skıntıyı hızlı cözebiliyorlar. Hizmet kalitesi tatmin edici. Otel odaları konforlu degil. 5 yıldız lı otel herşey dahil için otel odalarında eksiklik var. (Terlik v.s.). Yemekler tatmin edici. Ara öğünlerin tatları iyi. Merkezden uzak. Çevrede otel dışında yapacak çok bişey yok. Kumsalı güzel.
Séjour de 2 nuits en août 2017

10/10 Excellent

DOGAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beş yıldızlı tatil
On numara beş yıldız süper keyifli bir tatildi. Gerek otel gerek çalışanlar olarak her şey ve herkes misafirlerin rahatlığı için seferber olmuştu. Otelin kendi mimarisinin yanı sıra doğal bir güzellik olan sahili tatiliniz için Alaiye Resort'u seçmeniz için başlı başına sebep olabilir. Yemekler muazzam, odalar tertemiz, hizmet şahane ...
Séjour de 3 nuits en juin 2017

4/10 Médiocre

Reza, Norway

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
5 stjerne er for mye for dette hotellet
Hotellet er ikke så særlig bra dårlig mat sure ansatte dårlig service lang vei til strand

4/10 Médiocre

Reza, Kish

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dårlig mat

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super skønt ophold.
Opholdet var super skønt på dette hotel. Maden var perfekt, og det var både morgenmaden, frokost og aftensmaden. Servicen var også super, og det samme var faciliteterne på hotellet, dog var vi utilfredse med at saunaen/tyrkiske hamam var blandet for både mænd og kvinder. Men alt i alt havde vi en super god tur, og dette hotel kan varmt anbefales i Alanya, men husk på at det er lidt dyrt med taxa fra lufthavnen til hotellet, da det er 58/60 km fra lufthavnen, men det var det værd.

4/10 Médiocre

Ismail, Stockholm

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ingen bra upplevelse
Ingen bra upplevelse, vi fick sova på ett annat Hotel under första natten för att Hotelt var överbokat. Personalen var inte speciellt trevlig, maten smakade inte bra. Hotel är stort men inte bra planerad

6/10 Satisfaisant

Alparslan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It would be excellent if...
we arrived there at noon and there was no room available till 2:00 pm. But it was OK because we could have lunch while waiting for our room. the room was clean, nothing extra, no Kleenex box, no soap and mini bar was empty (just complementary water). You don't have access to Wi-Fi in rooms (just in lobby). no shuttle to the airport or to city center. The food was great. very polite staff.

8/10 Bien

Mats, Göteborg

Les points forts : Propreté et confort de la chambre
Wi-Fi och engelska kunskaper usla. Maten dålig. Allt annat utmärkt.

8/10 Bien

Marius, Oslo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rent og fint hotell 25 km fra Alanya
Rent og fint hotell 25 km fra Alanya. Hyggelig betjening. Flott sandstrand 150 meter fra hotellet. God mat men kunne vært større utvalg for de som er opptatt av tyrkisk mat. Bassengområdet er underdimensjonert I forhold til antallet gjester.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Ok hotel, dårlig service
Fint hotell nær stranden, men leter du etter et sted der du blir møtt med et smil, da bør du velge et annet hotel. Medarbeiderne virket ikke særlig blide, og kunne noen gang ha et litt frekt kroppsspråk når du kommuniserte med dem. Virket som om de var umotiverte. De som serverte i terrassen var fantastiske. Rett og slett. Anbefaler white gold hotel, var der for to år siden, og var mye mer imponert av dem.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Comfort hotel
Bra service og mange barer og mat muligheter. Spaet tilbyr basseng behandling gym. Rimelige priser på frisøren på hotellet. 7 euro for herreklipp.

6/10 Satisfaisant

Lone, Danmark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
godt hotel også i førsæsonen
havde 3 dage 20-23 Marts . vejret var ikke med os så dejligt at der var Spa og indendørs pool.som kan benyttes gratis også selvom du ikke tilkøber massage. du afl. blot håndklædekort i i spaens reception så får du udlev. nøgle til omklædening. alle udendørs faciliteter var ikke i gang endnu, derfor prisen. er enig i at det i europærisk standard svarer til 3- 4 stjerner. maden var god og personalet hjælpsomt også selvom vi tjekkede sent ind. savnede et drinkkort i baren så man kunne vide hvilke drinks der var med i all inclusive, til gengæld er de ikke fedtede med alkoholen, lidt rigelig til vores smag. HUSK at beregne 150 euro tur/retur hvis du benytter hotellets taxiservice, det var uden problemer. shoppingcentret/område i nærheden var lidt nedslidt men flinke at handle med. Alt i alt er vi godt tilfreds med hotellet og kunne godt finde på at komme igen.

8/10 Bien

armand m.

Les points forts : Propreté, personnel et service, confort de la chambre
MR Armand MIRICA
Its very good places and nice staff I Had good time in this place with friends.

6/10 Satisfaisant

Ivan, Moscow

Les points forts : Propreté et personnel et service
It is not a five star hotel
We spent a week in this hotel Pluses: - Food is great, especially evening grills - Great evening shows, though with too low roof. Performers (acrobats) sometimes had to come to the first row to show their tricks. - Good personnel (german-, english-, russianspeaking) Minuses - Terrible wifi. In our building there was none. Had to go to the lobby. And it was extremely slow. - We had to pay for safe. Five star hotel must include this service free of charge. - Only one card per number. When we asked for the second one we were told that just come together. In this case there wouldn't be any need in two cards. - Lack of warm blankets in the room. - Two beds instead of one double bed. Just specifics - This is a "german" hotel.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
This hotel was perfect. Everything about it was amazing in particular the staff and food available. I would recommend this to my family and friend and would definitely go back.

4/10 Médiocre

Van resenär, Nyköping

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Absolut INTE ett 5-stjärnigt hotell
Otrevlig personal överlag. Dåliga restauranger, speciellt bufférestaurangen som var oerhört stressig och bullrig. Vid incheckning, mitt i natten (vilket hade aviserats) var rummet inte färdigt. Vid påpekanden om saker som skulle åtgärdas fick vi vänta länge och stöta på vid flera tillfällen. Svindyr safety-box. Ju fler vi var som var incheckade på rummet desto dyrare blev boxen. Helt galet oseriöst.

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jättefin hotell med fina pooler.
Jättefin hotell med fina pooler, barnvänlig hotell.

8/10 Bien

Odd og Annie Ilseth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meget bra hotell. Svært hyggelig betjening og god serice. Det var orden og renslighet. Fine oppholdslokaler og hyggelig atmosfære. Skulle vi som et eldre ektepar sette fingeren på noe, så var det at lydnivået ved utendørspoolen enkelte ganger var høyt og at musikken var mye bas og trommepreget, altså dunk - dunk musikk. Hotellet kan anbefales.

8/10 Bien

Beverley, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Hotel
Very nice and clean hotel. All staff were very helpful and friendly although they struggled with our english. Majority german guests. Have to point out that out though, found the reception staff to be off-hand and dismissive, and not particularly welcoming or friendly at all, think they need to take lessons from bar staff. Asked three times for late check-out as flight wasn't due home until 10 at night, was told to come back on the day of check out to see if we could have late check out which we did only to be told they didn't have anything available. Find it hard to believe that such a large hotel in not a particularly busy season was completely booked out without 1 room for 2 to spare, wouldn't go back there again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk hotel og gode faciliteter.
2. gang vi besøgte dette hotel. Kommer gerne igen.

8/10 Bien

Marita, Stockholm

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ganska nöjd kund
Musiken vid poolen var under all kritik.Samma band med inhemsk musik timme ut o timme in. Den beställda taxin fanns ej o telefonnr existerade inte.Taxin till hotellet kostade tur o retur ca 1500kr Kontrollera er resepartner så inte andra råkar ut för detta alldrahelst som man landar mitt i natten o åker tillbaka 4på morgonen.

2/10 Horrible

sefer, ankara

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
çok kötü
asla gitmeyin ne iş için ne de tatil için. Rsort spa ya kanmayın ne reosrt ne spa hiçbirşey yok. Çok kaltesiz yemekler ilgisiz çalışanlar, oda temizliği yok.Banyoda su kafasına göre sıcak veya soguk akıyor. haşlanma ihitmaliize var duş alırken.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Det var så godt og være på de hotel alt var godt o
Meget meget lækkert hotel alt var så godt og lækker mad næsten Helle tiden god Servic meget stor hotel jeg igen til de Sam hotel det er noget for mig

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
i did not like it much. penny pinching hotel
stay was ok, but i did not like it generally, but i compared it to other 5 stars so it was tiny in comparison

10/10 Excellent

Zenia Lamberty, København

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Behagelig sted at være - fin service
God atmosfer og fine omgivelser. Ren og pen hotel. De burde DOG gøre noget ved kloak lugt, der stiger via rørene til badeværelset, hvor om natten er den kvældende og umuligt at hode ud. Sorgelig at andre faciliteter og "sommer restauranter" er ikke i brug og til dispositio. Fint buffe og frisk mad og salater!!! :-) køkken skal have ros!!!

8/10 Bien

Ritesh, Utrecht

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mooi en goed onderhouden hotel vlakbij het strand
We hebben afgelopen november een perfecte vakantie gehad samen met mijn vrouw en onze kleine meid van 3. Het personeel is bijzonder aardig en geven je echt een vakantie gevoel met name voor de kinderen, dit ondanks dat het het laag seizoen was. Dit laatste was gelijk een voordeel voor ons, aangezien het lekker rustig was en alle faciliteiten bijna privé ter beschikking had :-) Ook fijn dat er winkels direct buiten het hotel aanwezig waren, zoals een supermarkt en wat lokale standaard winkels met kleren enz. Al met al een Top vakantie gehad.

8/10 Bien

Julia, Edmonton, AB, Canada

Les points forts : Propreté et personnel et service
Good!
Overall was excellent! However, reception was ok, wish they were more helpful and more smiling when guests arrive. Food was overall decent, the pools were good and clean, some staff were friendly. The sea was awesome, I really enjoyed stay with my family.

4/10 Médiocre

Vladimir, Peoria, USA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overpriced!
Shabby three star hotel: leaking ceiling on the 5th floor, terrible and slow internet, bedding were changed every three days, small and dirty elevators, dirty restrooms next to the main restaurant and at the beach, rotten eggs smell in the Spa entrance and the second swimming pool, misleading staff, slow service in the main restaurant and not enough seats to accommodate everyone at the beginning of the food service, limited English speaking staff, old TV set, etc.

10/10 Excellent

Walter, Bad Wurzach, Deutschland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Immer ein Aufenthalt wert!
Toller Service, sehr freundliches Personal, stets hilfsbereit, schöne Anlage! Tolle Auswahl beim Essen, hier ist für Jeden etwas dabei! Meine 11-jährige Tochter und ich, wir haben den Aufenthalt sehr genossen!

2/10 Horrible

Per, Rome, Italy

Les points faibles : Personnel et service
Never again!
At first When arriving by car I was told that I did not have a room even though I had paid in advance. The first 2 nights myself and my 5 year old daughter were woken up in the middle of the night by partying neighbours and nothing was done about it until they moved out even though I complained. When my daughter cut her foot in the indoor pool first the receptionist refused to give me a plaster and said I had to carry my bleeding and crying daughter to the next building where I should see a doctor. When trying to get the mandatory towels from reception they did not have any and after waiting for them for 10 minutes (I was assured they would come) I went back to my room and got room towels. The hotel is nowhere near 5 stars, I would give it 3. It is clean, the food is very average and the all inclusive deal (which I was automatically signed up to) meant very bad quality of drinks. If you are a German pensioner you will find a lot of like minded and nice people. If you enjoy good service and decent quality you will be utterly disappointed. I chose the hotel because it was January, my girl likes swimming and it was the only 4 star plus hotel available with an indoor pool. What a disappointment!!!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Allt är bra. Önskar tur till historiska platser.

10/10 Excellent

Pat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoy being pampered
Exceptional service. Manager, Ali is very capable The beach is very clean and accessible. The staff is friendly and willing to lend a hand.

10/10 Excellent

The 3Rea's, Twyford, Reading, Wokingham RG10, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel, perfect for families
It was a great experience for me and my family staying at Alaiye Resort and Spa, its beautiful , our son loved it specially the swimming pools and water slides and the arcade. Staff were all friendly, well, apart from one of the not-so-helpful guest relation officer. But there's another who's nice so it was fine. Our room was nice, spacious and clean, the only downside was the top sheets on the bed, it was very rough and there was no soft sheets in between it and the bed as blanket so it felt as if we were being exfoliated whilst trying to sleep, very uncomfortable, but the maid gave us soft duvets the next morning upon our request so it was all good in the end. It turned out that the not-so-helpful guest relations officer was just the wrong person to ask.( tip the maid) The food was so good apart from breakfast but there are plenty of different selections which makes up for it. There were 3 other different restaurants to choose from for dinner which has to be booked the day before, i'd recommend Ottoman and Medditeranian, Chinese was ok but you'll have to head out to the hotel's main restaurant after, because you will still feel hungry due to their small servings. They serve buffet in the main restaurant until 10:00 pm so it was just perfect :) The hotel is very close to the beach, and had a lot of activities to offer. We would like to come back and stay in this hotel in future, and we highly recommend it specially to families. It's like cloud 9 for kids, and very safe too.

6/10 Satisfaisant

dad2daughters

Les points forts : Propreté
Les points faibles : Confort de la chambre
Prisvärt, men...
...mycket långt ifrån de fem stjärnor man uppger sig ha, vad gäller allt: mat, rumsstandard, renlighet, renovering, etc. Och pubilken är mestadels överviktiga kedjerökande 50+.

8/10 Bien

Casper, Istanbul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice staff;-)
The beach was very small to find a place and the quality of the drinks were less than average.

10/10 Excellent

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great
super otesi bir otel, kotu hicbir sey bulamadim! calisanlar super. oda temizligi on planda ve insanlar cok sicakti. cok buyuk ve eglenceli bir otel.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kulinarisk eventyr
Fantastisk mad fremragende service. God strand rolige omgivelser.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Darawish, Amman, AMM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best resort in Alanya
the best ever resort i have ever been in it was a very nice trip with my family, 2 adults & 3 children & all of us got the maximum degree of fun & enjoyment everything was just perfect, clean rooms, well served, very nice & helpful staff, the food was amazing, there are only few things that if was improved, i would say that the hotel would be fabulous, these are: 1- very poor or even no wifi inside the rooms, so if u need to use the internet u have to go to the lobby. 2- it is far from Antalya airport, when we reached the airport we took a 1.5 hours taxi drive with 200 TL fare to reach the hotel

8/10 Bien

Gerben

Les points forts : Propreté et personnel et service
aardig
Dit hotel is mijn eerste ervaring met een all-inclusive resort en gezien de prijs (ik ben een Nederlander) vind ik het prima. Service is prima, voorzieningen in het hotel goed en het eten redelijk. Hotel ligt naast de hoofdweg is daarom wel een beetje lawaaierig. Gerben