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Avis sur La Quinta Inn by Wyndham Victoria

2.5 out of 5
La Quinta Inn by Wyndham Victoria
7603 North Navarro, Victoria, TX

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 229 avis sur 748." "
Note des voyageurs de 8 (Bien), d’après 228 avis sur 748." "
Note des voyageurs de 6 (Satisfaisant), d’après 120 avis sur 748." "
Note des voyageurs de 4 (Médiocre), d’après 95 avis sur 748." "
Note des voyageurs de 2 (Horrible), d’après 76 avis sur 748." "

7,4/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021

8/10 Bien

Marie-Laure

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019
Réponse de GM le 5 déc. 2019
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Victoria. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jordenelle

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
perfect! 10/10 recommend.
Séjour de 4 nuits en mai 2024
Réponse de GM le 27 mai 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us. Cindy Boone/General Manager

4/10 Médiocre

React-Fast Plumbing

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff for one are not Customer service savvy, very poor customer skills. Its was not explained where rooms we're not specifically explained how this unit were laid out. Also no room number on the doors. The room had a use face towel thrown on top of bed . The bed was completely not comfortable 😒
Séjour de 2 nuits en mai 2024
Réponse de GM le 27 mai 2024
Your business is very important to us and we value your feedback. I'm sorry that the staff did not explain exactly where your room was and how to get to it. Thank you for staying with us. Cindy Boone/General Manager

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de GM le 29 mai 2024
Your business is very important to us and we value your feedback. Our goal is that you enjoyed your stay and left happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

10/10 Excellent

Cynthia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de GM le 27 mai 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

10/10 Excellent

Nora

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
Muy comodo
Séjour de 1 nuit en mai 2024
Réponse de GM le 23 mai 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

10/10 Excellent

brandi, Palacios

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very clean and spacious. I enjoyed the lighting in the room too. It was in a very convenient location with several dining options and shopping as well. Front desk was helpful at checkin and out. Will definitely stay again.
Séjour de 1 nuit en mai 2024
Réponse de GM le 19 mai 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

2/10 Horrible

Neo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed bugs and roaches dont stay there
Séjour de 4 nuits en mai 2024
Réponse de GM le 18 mai 2024
Your business is important to us and we value your feedback. After your complaint we inspected the room to find it had fleas. I'm assuming the guest before you had a dog in the room. I do apologize for this and you were offered another room and declined it. We have refunded the reservation and again I would like to apologize. Thank you, Cindy Boone/General Manager

2/10 Horrible

Neo

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed bugs and roaches dont stay!
Séjour de 4 nuits en mai 2024
Réponse de GM le 14 mai 2024
Thank you for staying with us. I will check the room you stayed in and will have pest control spray the room. I will also have them check for other bugs. Cindy Boone/General Manager

10/10 Excellent

Roland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly and helpful.
Séjour de 7 nuits en avril 2024
Réponse de GM le 5 mai 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

10/10 Excellent

Marisa

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Quiet
Séjour de 1 nuit en avril 2024
Réponse de GM le 28 avr. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

10/10 Excellent

Sylvia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everythinhg worked well. good location
Séjour de 2 nuits en avril 2024
Réponse de GM le 24 avr. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

2/10 Horrible

Brittany

Séjour de 1 nuit en avril 2024
Réponse de GM le 14 mai 2024
Thank you for staying with us. I'm sorry that you were not happy with your stay. Please let front desk know of any problems so that we can take care of things that are not up to standards. Cindy Boone/General Manager

10/10 Excellent

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was excellent. I enjoyed my stay..
Séjour de 1 nuit en avril 2024
Réponse de GM le 18 avr. 2024
Your business is very important to us and we value your feedback. We are happy to hear you enjoyed your stay. Our goal is that every guest leaves happy and satisfied with their stay with us. Thank you for staying with us and we hope you stay again. Cindy Boone/General Manager

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is located in a great location with great restaurants near by.
Séjour de 2 nuits en avril 2024
Réponse de GM le 18 avr. 2024
Your business is important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

10/10 Excellent

Ana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
😊
Séjour de 1 nuit en avril 2024
Réponse de GM le 18 avr. 2024
Your business is important to us and we value your feedback. Our goal is that you left happy and satisfied with your stay. Thank you for staying with us. Cindy Boone/General Manager

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de GM le 8 avr. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and satisfied with their stay. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

2/10 Horrible

Benito Y

Séjour de 1 nuit en mars 2024
Réponse de GM le 18 avr. 2024
Your business is important to us and we value your feedback. Our goal is to have every guest leave happy. Thank you for staying with us. Cindy Boone/GM

2/10 Horrible

james

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
They charge a 100 dollar deposit because we booked and paid online. The linens were stained. Free breakfast was a joke. The mattresses were hard
Séjour de 2 nuits en mars 2024
Réponse de GM le 29 mars 2024
Your business is important to us and we value your feedback. The 100.00 incidental deposit is because you made the reservation through a 3rd party and prepaid to them. Thank you for staying with us. Cindy Boone/General Manager

4/10 Médiocre

Alvaro

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Very bad
Séjour de 1 nuit en mars 2024
Réponse de GM le 24 mars 2024
Thank you for staying with us. Cindy Boone/General Manager

4/10 Médiocre

James

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Air conditioner was so noisy that we had to turn it off to get any sleep.
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Your business is very important to us and we value your feedback. Maintenance will be checking on the AC problem. Thank you for staying with us. Cindy Boone/General Manager

4/10 Médiocre

Leann

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First experience I had was a bunch of public haircuts on restroom floor and bath tub and then the room service lady knocked one time and opened the door while we were all sleeping.
Séjour de 2 nuits en mars 2024
Réponse de GM le 18 mars 2024
Your business is important to us and we value your feedback. We are extremely sorry that you had such a bad experience during your stay. Thank you Cindy Boone/General Manager

8/10 Bien

Cheryl

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The bed sheets and covers were clean but stained. The room itself was very nice and comfortable. The checkin in staff were very friendly. Definitely would stay again
Séjour de 2 nuits en mars 2024
Réponse de GM le 18 mars 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you will stay again. Thank you, Cindy Boone/General Manager

10/10 Excellent

Kenneth

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ve stayed here numerous times and just like always, it was a great place to stay.
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. We are happy to see that you enjoyed your stay. Thank you for staying and hope you will stay again. Cindy Boone/General Manager

4/10 Médiocre

Victoria

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté
Our room wasn’t clean we found pills on the floor (which was very upsetting because I have toddlers). Beds had hair on them along with the towels. I just don’t feel like the liens & towels are being cleaned properly. We were moved to another room that had a “share door” I guess is what it’s called the people next door kept opening the door on their side and pressing on the door to see if ours was possibly unlocked! My overall stay just wasn’t the best unfortunately! My family and I were woken up by other customers standing outside our door as early as 5 in the morning.
Séjour de 1 nuit en février 2024
Réponse de GM le 2 mars 2024
Your business is very important to us and we value your feedback. I apologize about the room you were first checked into. You were moved to another room and was asked if everything was good. We do have a lot of workers who stay and go to work very early in the morning. I'm sorry your stay was not enjoyable. Cindy Boone/General Manager

8/10 Bien

Erika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de GM le 2 mars 2024
Your business is very important to us and we value your feedback. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

4/10 Médiocre

Samantha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de GM le 2 mars 2024
Your business is very important to us and we value your feedback. Thank you for staying with us. Cindy Boone/General Manager

8/10 Bien

JUDY

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de GM le 2 mars 2024
Your business is important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us. Cindy Boone/General Manager

4/10 Médiocre

Brenda

Les points forts : Personnel et service
Need new beds that are not so worn out!
Séjour de 2 nuits en février 2024
Réponse de GM le 2 mars 2024
Your business is very important to us and we value your feedback. We will be replacing the beds in the future. Cindy Boone/General Manager

6/10 Satisfaisant

Dean

Les points forts : Infrastructures et conditions de l’hébergement
The walls were paper thin. A lot of noice. Then in the morning the lawn crew started up there leaf blower. So we got up and left
Séjour de 1 nuit en février 2024
Réponse de GM le 2 mars 2024
Your business is very important to us and we value your feedback. Thank you for staying with us. Cindy Boone/General Manager

4/10 Médiocre

Kevin

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The hot water in the shower did not work but the sink hot water worked which we told them and I work in the oil field and I couldn’t take a shower cause all the other rooms where full and they wouldn’t even give my money back
Séjour de 1 nuit en février 2024
Réponse de GM le 24 févr. 2024
Your business is important to us and we value your feedback. I apologize if water was not hot enough for you. When you checked in we gave you the last available room and we were sold out for the night. FD did ask if you would like to change rooms in the AM once we cleaned some rooms and I understand you would be leaving early. Thank you Cindy Boone/General Manager

8/10 Bien

brenda

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de GM le 24 févr. 2024
Your business is important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

4/10 Médiocre

Medaida

Bad
It was not clean there was rose petals crumbs on the edge of the bed on the floor asked front desk if I could get same rate for the rest of the week didn’t work with
Séjour de 3 nuits en février 2024
Réponse de GM le 24 févr. 2024
Your business is very important to us and we value your feedback. Our rates fluctuate depending on how busy we are. We were sold out several nights that week so rates were going up during those dates. Thank you Cindy Boone/General Manager

10/10 Excellent

Deborah

Séjour de 1 nuit en février 2024
Réponse de GM le 24 mars 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

2/10 Horrible

Salvador

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room had ominous stains on the molding... large ones at that! The towels we clean but staimed so was the shower curtain. When i turned on the shower a bunch of rust came out. When I arrived no one was up from so i waited about half an hour for someone to finally show up! No apology jusy an annoyed look. She kept my ID wich in my half asleep state swore i had in my wallet when i doublechecked and when i checked out the next day wich took another 20 minutes she didn't give me my ID then either... i had to drive bach and pick it up
Séjour de 1 nuit en février 2024
Réponse de GM le 9 févr. 2024
Your business is important to us a take your feedback serious. There is no excuse for having to wait at front desk. I will look into this and see why my front desk is being left unattended. Thank you for staying with us. Cindy Boone/General Manager

10/10 Excellent

Euis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall is great
Séjour de 1 nuit en février 2024
Réponse de GM le 6 févr. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy and enjoyed their stay. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

8/10 Bien

Jose

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GM le 30 janv. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you will stay again soon. Cindy Boone/General Manager

8/10 Bien

Roberto

Séjour de 1 nuit en janvier 2024
Réponse de GM le 28 janv. 2024
Your business is very important to us and we value your feedback. I'm happy to hear that your stay was good. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

10/10 Excellent

Yvonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Always love staying at this hotel. Quiet and comfortable
Séjour de 2 nuits en janvier 2024
Réponse de GM le 28 janv. 2024
Your business is very important to us and we value your feedback. I'm happy to hear that your stay was good. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

10/10 Excellent

Yvonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay, very quiet, comfortable beds.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 28 janv. 2024
Your business is very important to us and we value your feedback. I'm happy to hear that your stay was good. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

8/10 Bien

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de G< le 9 janv. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

6/10 Satisfaisant

Lynne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Just been remodeled. Staff friendly
Séjour de 1 nuit en janvier 2024

10/10 Excellent

carolyn

Voyage en couple
Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de G< le 3 janv. 2024
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

4/10 Médiocre

John

Voyage en famille
Les points faibles : Propreté et équipements
Filthy parking lots. Close to Denny's.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 26 déc. 2023
Your business is very important to us and we value your feedback. With it being a holiday and in the same parking lot as Denny's the parking lot does collect trash. It has been picked up and cleaned. Thank you for staying with us. Cindy Boone/General Manager

8/10 Bien

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de GM le 24 déc. 2023
Your business is very important to us and we value your feedback. Our goal is that every guest leaves happy. Thank you for staying with us and hope you stay again. Cindy Boone/General Manager

10/10 Excellent

Leslie

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de GM le 17 déc. 2023
Your business is important to us and we value your feedback. Our goal is that every guest leaves happy.Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

6/10 Satisfaisant

Darrell

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The info at check-in was not clear
Séjour de 1 nuit en décembre 2023
Réponse de GM le 12 déc. 2023
Your business is important to us and we value your feedback. I'm sorry the front desk staff did not provide clear information to you at check in. I will look into this matter. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

6/10 Satisfaisant

charles, Kerrville

Voyage d’affaires
Les points forts : Équipements
Séjour de 3 nuits en décembre 2023
Réponse de GM le 11 déc. 2023
Your business is important to us and we value your feedback. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager

10/10 Excellent

Jose

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de GM le 11 déc. 2023
Your business is important to us and we value your feedback. Thank you for staying with us and hope you will stay again. Cindy Boone/General Manager