Chere Colette,merci de partager votre opinion. Nous sommes désolés pour les inconvénients occasionnés. Nous espérons que, alors que certains aspects de l’hôtel ont rencontre pas vos attentes, vous avez eu un agréable séjour. Sinceres salutations

Bonjour Francoise, merci beaucoup pour votre magnifiques commentaires.Cordialement

Dear Guest, Thank you for taking the time to share your impressions of your recent stay with us. We are very sorry indeed to read that you were disappointed with various aspects of our hotel and service, and that we were unable to resolve this to your satisfaction during your holiday.We usually do our very best to accommodate our guests according to their type of room booked and also to their requests.Sometimes this requests are not easy to attend when the hotel is fully booked.We recommend booking a Superior Club room or similar, so we can guarantee your request.We sincerely hope that in spite of your disappointment, you have enjoyed your stay.Best regards

Muchas gracias por su valoración

Gracias por su valoración

Gracias por su valoración

Gracias por su valoración

Thanks for choosing us!

Dear Monika,We hope you have had a lovely stay at our hotel.Kindest regards.

Dear Aleksander.Thanks for your fantastic rating. We hope to see you soon.

Dear Robert,Thanks very much for your excellent review.We hope you have had a lovely stay.Best regards

Dear Colin,Your comments are very much appreciated, thanks very much for choosing us for you holiday.We look forward to welcoming you back in the near future.Best regards,MedPlaya Hotels

Dear Jacqueline,Thank you for your wonderful review of the Pez Espada hotel.We are thrilled to hear that you had a lovely experience. It's great to know that the staff in the restaurant provided efficient and pleasant service while clearing plates and that the cleanliness of the hotel was commendable.Being located right on the beach adds to the beauty of the hotel, and we're pleased that you appreciated the stunning location.Thank you for bringing the issue with the stairs to our attention. We appreciate your suggestion.We look forward to welcoming you back to the Pez Espada hotel in the future. Thank you for choosing to stay with us!

Thanks very much, Sally.

Thank you very much, Paul David.Regards

Hello Meget,Thanks very much for your excellent review.Kind regards

Dear Stefan,Thank you for taking the time to share your impressions of your recent stay with us. We are very sorry indeed to read that you were disappointed with various aspects of our hotel and service, and that we were unable to resolve this to your satisfaction during your holiday. We sincerely hope that in spite of your disappointment you enjoyed your stay.Best regards

Muchas gracias, José Luis.Un saludo,

Hello Rene,We truly appreciate your excellent rating.Best regards

Thank you so much, Jim, for sharing your excellent comments. We look forward to welcoming you back soon.Kind regards

Thank you very much, Oliver.Best regards,

Hello Megan,Thanks for your excellent rating and lovely comments.We look forward to welcoming you back soon.Best regards

Dear Mr Hans-Klaus,We regret to read that you have not enjoyed your stay with us. Unfortunately, we don't know exactly what you did not like for the sake of improving it. We work hard every day to offer a quality service within the standards of our 4 star hotel, and we are always available to our customers and their suggestions in order to offer the best service possible. We apologise for any inconveniences caused.Kind regards

Thank you very much, indeed, for your wonderful rating.

Dear Susan,Your comments are very much appreciated, thank you so much for taking the time to share them.We look forward to welcoming you back soon.Best regards

Dear Christina,Thanks very much indeed for your excellent rating.Best regards

Hello Patricia,Thank you very much for your wonderful words and excellent rating regarding your recent stay at our hotel.We look forward to welcoming you back soon.Kind regards

Dear Dennis,Thank you for staying at the Medplaya Hotel Pez Espada and for taking the time to share your recent holiday experience from this place. We are extremely sorry to hear about the unpleasant experience. With regard to the water experience, there was a general failure in Torremolinos which unfortunately was out of our control. It is very sad that such things happen and we apologise for any inconveniences caused. Regarding Christmas Dinner, we have a very high percentage of repeat customers who come every year to celebrate Christmas, and level of satisfaction with both the menu and its operation is usually very good. We are sorry we did not meet your expectations. We sincerely hope that in spite of your disappointment you enjoyed your stay. Kindest regards

Thanks very much for your excellent rating.Best regards

Hello Shirley,Thank you very much for your excellent rating.Best regards

Muchas gracias, Julio.Un saludo cordial.

Estimada Luisa,Ante todo, le pedimos disculpas y lamentamos leer que no se sintió bien atendida por nuestro personal de recepción.Tomamos nota de sus comentarios y agradecemos de que los comparta.Un saludo cordial.

Thanks very much, Della :)